Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,020 Reviews)
Rating breakdown 7,020 reviews
5 Stars
5,326
4 Stars
1,419
3 Stars
158
2 Stars
49
1 Star
68
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great Refrigerator
on April 28, 2026
Posted by: Nodrogsz71
[This review was collected as part of a promotion.] Awesome refrigerator! It was everything I expected. Love the shape of the ice cubes from the ice maker as well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 30, 2026
Hi there. Thank you for your great feedback! We’re happy to hear the refrigerator met your expectations and that you’re enjoying the ice maker as well. We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Decent refrigerator
on April 29, 2026
Posted by: Lemmy56
[This review was collected as part of a promotion.] I have an old, small house so I was happy to find a refrigerator that didn’t overwhelm my kitchen. There are only two of us in the house so its interior provides enough space for everyday essentials. The bins on the doors are roomy and hold a lot. The drawers are smaller than my old refrigerator so I did end up buying organizers for meats and cheeses. The freezer is a decent size, has 3 drawers and one of them is big enough for large pizza boxes. The ice cubes are squarish in shape. Overall I am satisfied with the refrigerator.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 30, 2026
Thank you for taking the time to share your experience with the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! We’re delighted to hear that it’s a perfect fit for your home and provides the right amount of space for your everyday essentials. It's great to know that the door bins and freezer drawers have been helpful, and we’re happy that the freezer is even large enough to store your pizza boxes!
We also appreciate your feedback on the drawers and understand that you’ve found a great solution with organizers for meats and cheeses. It's always helpful to customize your storage to make the most of your fridge’s space.
We’re thrilled that you’re satisfied with the refrigerator overall. If you ever have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
We also appreciate your feedback on the drawers and understand that you’ve found a great solution with organizers for meats and cheeses. It's always helpful to customize your storage to make the most of your fridge’s space.
We’re thrilled that you’re satisfied with the refrigerator overall. If you ever have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fridge for out space
on April 29, 2026
Posted by: Nappternal
[This review was collected as part of a promotion.] I’m in love with our new refrigerator! It fits perfectly in our space which was a major concern for our kitchen. The counter depth is exactly the fit we were going for. The interior space of the fridge is great for a family of three. The ice maker is easy to set up and requires the push of a button to turn off when you’re away. We are really happy with our purchase so far!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 30, 2026
Thank you for your wonderful feedback about your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! We’re thrilled to hear that it’s the perfect fit for your kitchen and that the counter-depth design met your needs. It’s great to know that the interior space is working well for your family, and that the ice maker has been easy to set up and operate.
We’re so happy that you’re enjoying your new refrigerator, and we hope it continues to serve your family well for many years to come. If you ever need any assistance or have questions in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
We’re so happy that you’re enjoying your new refrigerator, and we hope it continues to serve your family well for many years to come. If you ever need any assistance or have questions in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 29, 2026
Posted by: John Clemente
[This review was collected as part of a promotion.] I love my new Frigidaire. It is compact and yet spacious.
Response from frigidaire.comBy John, Online Outreach Specialist, April 29, 2026
Hi, John Clemente. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on April 29, 2026
Posted by: CMRVT
[This review was collected as part of a promotion.] The only thing that could improve this fridge for me is slightly stronger/thicker shelving, they are a little flimsy and bend noticeably under just a gallon of milk, and I wished the doors opened all the way. We have a very small kitchen and the doors not opening all the way make it difficult to navigate around when trying to get things out the fridge.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 30, 2026
Hi there, thank you for sharing your feedback—we’re glad to hear you’re overall happy with your refrigerator, and we appreciate you pointing out the concerns with the shelving strength and door swing in your kitchen space. We understand how important sturdy shelves are, especially when storing heavier items like gallons of milk, and how limited door opening can affect convenience in a smaller kitchen. Your comments are very helpful and will be shared with our product team for review.
In the meantime, you may want to try distributing heavier items toward the center of the shelf or using lower shelves where support is typically stronger, and ensuring the unit is properly leveled, as this can sometimes improve door alignment and movement slightly. If you’d like additional help or want us to review your model further, please feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. We’re here to help. — Reed
In the meantime, you may want to try distributing heavier items toward the center of the shelf or using lower shelves where support is typically stronger, and ensuring the unit is properly leveled, as this can sometimes improve door alignment and movement slightly. If you’d like additional help or want us to review your model further, please feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. We’re here to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 29, 2026
Posted by: redtulip
[This review was collected as part of a promotion.] I love the bottom freezer, makes it much easier to reach the items that are used on a daily basis. Previously had a top freezer and hated it, which is why I purchased this one.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 30, 2026
Hello redtulip!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We’re so glad to hear that the bottom freezer design has made a positive difference for you.
It’s great to know that the easier access to frequently used items is working much better for your daily routine, especially after your experience with a top freezer. We’re happy this model is better suited to your needs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We’re so glad to hear that the bottom freezer design has made a positive difference for you.
It’s great to know that the easier access to frequently used items is working much better for your daily routine, especially after your experience with a top freezer. We’re happy this model is better suited to your needs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 30, 2026
Posted by: KASSIE25
[This review was collected as part of a promotion.] Love the refrigerator, exactly what we wanted. works great, plenty of room in it.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 1, 2026
Hi, KASSIE25! We appreciate you taking the time to share your experience! It’s great to know your refrigerator is meeting your expectations and offering the space and performance you need.
If you ever need assistance, please reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. Our team is ready to assist you. -Angel
If you ever need assistance, please reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. Our team is ready to assist you. -Angel
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 1, 2026
Hi KASSIE25!
Thank you for sharing your feedback about your Frigidaire refrigerator. We’re very pleased to hear that it is exactly what you were looking for and that it’s working well for your needs.
It’s great to know that you’re finding the interior spacious and well-suited for your household. We’re glad the refrigerator is providing the performance and storage capacity you were hoping for, as that is exactly what we strive to deliver.
We truly appreciate you taking the time to share your experience. Your satisfaction means a great deal to us.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback about your Frigidaire refrigerator. We’re very pleased to hear that it is exactly what you were looking for and that it’s working well for your needs.
It’s great to know that you’re finding the interior spacious and well-suited for your household. We’re glad the refrigerator is providing the performance and storage capacity you were hoping for, as that is exactly what we strive to deliver.
We truly appreciate you taking the time to share your experience. Your satisfaction means a great deal to us.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Frigidaire
on April 30, 2026
Posted by: Bmac1
[This review was collected as part of a promotion.] Very happy Frigidaire offers a smaller refrigerator with in the configuration. This one is made French doors and the bottom drawer for freezer. It fits our design kitchen perfectly..
It’s very quiet and looking forward to a long life of service from this appliance.
It’s very quiet and looking forward to a long life of service from this appliance.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 4, 2026
Hi Bmac1!
Thank you for sharing your thoughtful feedback about your Frigidaire refrigerator.
We’re very pleased to hear that the configuration with French doors and a bottom freezer drawer is a great fit for your kitchen design. It’s wonderful to know that the size and layout are meeting your needs so well, and that you’re also enjoying its quiet operation.
Your kind words and confidence in the appliance’s long-term performance are truly appreciated. We’re honored to be part of your home and hope your refrigerator continues to serve you well for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your thoughtful feedback about your Frigidaire refrigerator.
We’re very pleased to hear that the configuration with French doors and a bottom freezer drawer is a great fit for your kitchen design. It’s wonderful to know that the size and layout are meeting your needs so well, and that you’re also enjoying its quiet operation.
Your kind words and confidence in the appliance’s long-term performance are truly appreciated. We’re honored to be part of your home and hope your refrigerator continues to serve you well for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com