Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Fan noise
on September 5, 2022
Posted by: TKie
[This review was collected as part of a promotion.] The fridge works great and looks great too. The settings are easy to use and simple to understand.
The fan creates a pretty loud rattle whenever it runs.
The fan creates a pretty loud rattle whenever it runs.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 6, 2022
Hi, TKie!
Thanks for your feedback! We're glad to hear this fridge is working well for you! It is normal for the fan to make some noise as it runs, but it should not be overly loud. Check out the following video to help identify normal operating sounds: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. If you have any questions or need more help, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience!
Best,
Ashton
Thanks for your feedback! We're glad to hear this fridge is working well for you! It is normal for the fan to make some noise as it runs, but it should not be overly loud. Check out the following video to help identify normal operating sounds: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. If you have any questions or need more help, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
17.6 cu ft counter depth French Door Refrigerator
on September 5, 2022
Posted by: RosyBlue
[This review was collected as part of a promotion.] This refrigerator replaced a larger French Door Refrigerator which had for many years. As empty nesters, didn't need larger unit and wanted to downsize. This fits much better than my old unit, looks a lot less bulky and like the counter-depth. Only drawbacks are no light in the freezer section and no cold cut area. Liked my old shelving better as half shelf size is more convenient for storing items of different sizes. Am pleased with the way that storage is set up in freezer. Everything is in its own place and when the freezer door is open, it's not all exposed to warmer air.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small space French door
on September 5, 2022
Posted by: Suepea
[This review was collected as part of a promotion.] It took me over a year to find a French door refrigerator to fit our small space. Frigidaire is a trusted brand and we are so thrilled with our purchase, it’s so roomy and looks great! Counter depth too!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor layout
on September 5, 2022
Posted by: Meck53
[This review was collected as part of a promotion.] It looks nice but holds a whole lot less than a similar size refrigerator because of poor interior design.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 7, 2022
Melissa, we’re sorry to learn that you are not fully satisfied with your refrigerator.
Please know it's vital for us to hear if our products are meeting our consumers expectations, and your feedback does not go unnoticed for future reference.
Should you ever have any concerns or need any assistance, please connect with us via Live Chat and our experts will be happy to assist.
Kindly,
Ciara
Please know it's vital for us to hear if our products are meeting our consumers expectations, and your feedback does not go unnoticed for future reference.
Should you ever have any concerns or need any assistance, please connect with us via Live Chat and our experts will be happy to assist.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Refrigerator
on September 5, 2022
Posted by: leestepr
[This review was collected as part of a promotion.] Fits our space to a T, and the part of the refrigerator we use most is at a comfortable, convenient height. The french doors also are convenient and unobtrusive because they don’t block traffic in our kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Counter Depth Refrigerator
on September 5, 2022
Posted by: Christopher57
[This review was collected as part of a promotion.] While we like the lighting and convenience of French Doors, a little disappointed in the lack of storage options for things like cold cuts and yogurt. The shelves are adequate but would have liked additional storage options.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 7, 2022
Mamamaria, we're sorry to hear you’re not fully satisfied with your refrigerator and thank you for sharing your feedback with us.
Please know it's important for us to hear if our products are meeting our consumers expectations, and hope that we can better serve your needs in the future.
Should you ever need any assistance or have any questions, feel free to chat with us or give us a call at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Please know it's important for us to hear if our products are meeting our consumers expectations, and hope that we can better serve your needs in the future.
Should you ever need any assistance or have any questions, feel free to chat with us or give us a call at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 5, 2022
Posted by: LarryB22
Stainless color and sheen does not match new Frigidaire range and microwave.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressed and happy with it!
on September 4, 2022
Posted by: dop928
[This review was collected as part of a promotion.] This is the first refrigerator I've purchased (a replacement for my first home) and absolutely love it. Setup was fairly straightforward (the shelves were a little confusing at first), it feels well-lit and spacious, and its modular interior will make it easy to clean! This is also the only French door that fits the space I have (standard counter with drawers overhead. One concern: The high top shelf may be challenging for shorter folks.
Written by a customer while visiting frigidaire.com