Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,020 Reviews)
Rating breakdown 7,020 reviews
5 Stars
5,326
4 Stars
1,419
3 Stars
158
2 Stars
49
1 Star
68
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on April 27, 2026
Posted by: Nick475
[This review was collected as part of a promotion.] Surprisingly spacious for the size. Quiet. Looks nice. Shelves feel sturdy enough. Fit through my old house 32" door easily.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 29, 2026
Hi there, Nick475! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance has exceeded expectations in space, operates quietly, and meets your needs in both design and durability. It’s also great to know that the installation was smooth and that it fit easily through your 32" doorway. That kind of convenience really matters.
We truly appreciate you choosing Frigidaire and taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on April 27, 2026
Posted by: Fijayphil
[This review was collected as part of a promotion.] Very nice size for my condo, easy access to upper section w French doors. Feeezer is roomy and makes nice small ice cubes.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 29, 2026
Good day, Fijayphil! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator is a great fit for your condo and that the French door design is making upper-section access easy. It’s also great to know you’re enjoying the roomy freezer and the small ice cubes it produces.
We appreciate you taking the time to let us know how the appliance is working in your home and are happy it’s meeting your needs so well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you taking the time to let us know how the appliance is working in your home and are happy it’s meeting your needs so well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 28, 2026
Posted by: Michfedo
[This review was collected as part of a promotion.] Holds more than expected, love that it’s counter depth! Also love that there is no water dispenser in the door.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 28, 2026
Hello Michfedo!
Thank you for sharing your feedback on the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV)! We’re delighted to hear that it’s exceeding your storage expectations and that the counter-depth design is a great fit for your space. It’s also wonderful to know you appreciate the clean look and added interior space that comes without a water dispenser in the door. We truly appreciate your support, and if you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV)! We’re delighted to hear that it’s exceeding your storage expectations and that the counter-depth design is a great fit for your space. It’s also wonderful to know you appreciate the clean look and added interior space that comes without a water dispenser in the door. We truly appreciate your support, and if you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 28, 2026
Posted by: Dreaming Painter
[This review was collected as part of a promotion.] The size is perfect for my space
And the interior design is well planned and efficient
And the interior design is well planned and efficient
This is the first refrigerator I’ve owned without an exterior water dispenser and I don’t miss it
The ice maker works beautifully and is always full I like the size and shape of the cubes
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 29, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that the refrigerator is the perfect fit for your space and that you’re enjoying the thoughtful interior layout and efficient design.
It’s especially great to know that you don’t miss the exterior water dispenser and are finding the ice maker reliable and convenient. We’re happy to hear the ice production is meeting your needs and that you like the size and shape of the cubes, that’s great feedback for our teams.
We truly appreciate your thoughtful review and hope your refrigerator continues to serve you well for years to come. If you ever have questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
It’s especially great to know that you don’t miss the exterior water dispenser and are finding the ice maker reliable and convenient. We’re happy to hear the ice production is meeting your needs and that you like the size and shape of the cubes, that’s great feedback for our teams.
We truly appreciate your thoughtful review and hope your refrigerator continues to serve you well for years to come. If you ever have questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire refrigerator
on April 28, 2026
Posted by: butchking
[This review was collected as part of a promotion.] My new refrigerator is wonderful. It looks great in my kitchen. I had a very bad experience with another brand but so far I love this one.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 29, 2026
Hi there, thank you for sharing your feedback—we’re so glad to hear your new refrigerator is working out well for you and that you love how it looks in your kitchen. It’s great to know it’s been a positive change after your previous experience with another brand. If you ever need assistance or have any questions, feel free to reach out anytime through live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great choice
on April 28, 2026
Posted by: Dean725
[This review was collected as part of a promotion.] Frigidaire was everything I expected. Quality product has performed well since I purchased.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 30, 2026
Hi Dean725!
Thank you for your feedback! We’re so pleased to hear that your refrigerator has met your expectations and is performing well for you.
Providing reliable, quality appliances is very important to us, so it’s great to know your experience reflects that. We truly appreciate you taking the time to share your thoughts.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your feedback! We’re so pleased to hear that your refrigerator has met your expectations and is performing well for you.
Providing reliable, quality appliances is very important to us, so it’s great to know your experience reflects that. We truly appreciate you taking the time to share your thoughts.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 28, 2026
Posted by: Euless TX
[This review was collected as part of a promotion.] I love the convenience of the refrigerator on the top and the freezer on the bottom. I’m in the refrigerator more than the freezer. I had a side by side this one is so much better. It looks awesome in my kitchen. Counter depth is the way to go.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 30, 2026
Hi Euless TX!
Thank you so much for sharing your experience! We’re delighted to hear how much you’re enjoying the top-refrigerator, bottom-freezer design—it really does make everyday access more convenient, especially when you’re in the fridge more often.
It’s great to know that this layout has been a big improvement over your previous side-by-side model, and that the counter-depth design is a perfect fit for your kitchen. We’re also glad it’s adding to the overall look of your space—style and functionality should always go hand in hand.
We truly appreciate your feedback and are so happy to be part of your kitchen. If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for sharing your experience! We’re delighted to hear how much you’re enjoying the top-refrigerator, bottom-freezer design—it really does make everyday access more convenient, especially when you’re in the fridge more often.
It’s great to know that this layout has been a big improvement over your previous side-by-side model, and that the counter-depth design is a perfect fit for your kitchen. We’re also glad it’s adding to the overall look of your space—style and functionality should always go hand in hand.
We truly appreciate your feedback and are so happy to be part of your kitchen. If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Refrigerator!
on April 28, 2026
Posted by: KimAF
[This review was collected as part of a promotion.] There really isn't anything that I don't like about this fridge. It has a lot more room in it compared to my old fridge but it doesn't take up a lot of space. I love the bright lights that come on when I open the doors and the drawers in the freezer section. Very happy with my purchase
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 28, 2026
Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying the spacious interior, space-saving design, and bright lighting. It’s great to know the freezer drawers and overall functionality are making a difference for you. We truly appreciate your support and are glad you’re happy with your purchase. If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com