Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,020 Reviews)
Rating breakdown 7,020 reviews
5 Stars
5,326
4 Stars
1,419
3 Stars
158
2 Stars
49
1 Star
68
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Pleasantly surprised
on April 21, 2026
Posted by: Moonmonster
[This review was collected as part of a promotion.] I had no choice but to go with a smaller fridge but this little beauty is roomy and well organized. The freezer is spacious and the outside is classy looking.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 23, 2026
Thank you for sharing your feedback.
We’re pleased to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator has exceeded your expectations in both storage capacity and organization. It’s great to know that the freezer space is meeting your needs and that you are happy with the overall design and appearance. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re pleased to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator has exceeded your expectations in both storage capacity and organization. It’s great to know that the freezer space is meeting your needs and that you are happy with the overall design and appearance. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on April 21, 2026
Posted by: Vonna D
[This review was collected as part of a promotion.] Love this fridge! The 3 level freezer is a nice option. My mother can stop haunting me now that I don't have a dreaded side by side anymore.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 24, 2026
Hi, Vonna D! Thank you for sharing your feedback—we’re glad to hear you’re loving your Frigidaire French-door refrigerator!
It’s great to know the 3-level freezer is working well for your storage needs and helping keep everything organized. We also appreciate your perspective on moving away from a side-by-side model—it sounds like this upgrade has been a much better fit for your kitchen setup.
We’re happy it’s been such a positive change for you overall, and we hope it continues to serve you well for years to come.
If you ever need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. –Angel
It’s great to know the 3-level freezer is working well for your storage needs and helping keep everything organized. We also appreciate your perspective on moving away from a side-by-side model—it sounds like this upgrade has been a much better fit for your kitchen setup.
We’re happy it’s been such a positive change for you overall, and we hope it continues to serve you well for years to come.
If you ever need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 21, 2026
Posted by: Bushelon
[This review was collected as part of a promotion.] I love the spaciousness and efficiency of this refrigerator. There is a lot of room on the shelves and in the freezer drawer. It keeps everything neat and organized. Do not let the size fool you! Compact but mighty.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 24, 2026
Hi, Bushelon! Thank you for sharing your experience with your Frigidaire French-door refrigerator! We’re so glad to hear you’re enjoying the spacious design and efficient layout. It’s great that the shelving and freezer drawer are helping you keep everything neat and organized.
We love your description—“compact but mighty” really says it all! It’s wonderful to know the size is working so well for your space while still giving you the storage capacity you need.
We truly appreciate your feedback and are happy to have you as part of the Frigidaire family.
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. –Angel
We love your description—“compact but mighty” really says it all! It’s wonderful to know the size is working so well for your space while still giving you the storage capacity you need.
We truly appreciate your feedback and are happy to have you as part of the Frigidaire family.
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator
on April 22, 2026
Posted by: RoxyRoo9
[This review was collected as part of a promotion.] Best refrigerator that I have had. Way colder than any other and extremely easy to see temperature readings.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 22, 2026
Thank you for the fantastic review! We’re thrilled to hear it’s the best refrigerator you’ve had and that you’re enjoying the strong cooling performance and easy-to-read temperature display. Enjoy! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size! Great features too!
on April 22, 2026
Posted by: BigPa
[This review was collected as part of a promotion.] I like everything about it!
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 22, 2026
Thank you for taking the time to leave a rating! We’re so glad to hear that you’re enjoying your refrigerator and that everything about it has been a positive experience for you. It’s wonderful to know it’s meeting your expectations and working well in your home.
We truly appreciate your feedback and hope your refrigerator continues to provide reliable performance and convenience for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
We truly appreciate your feedback and hope your refrigerator continues to provide reliable performance and convenience for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Refrigerator
on April 22, 2026
Posted by: Rockdude
[This review was collected as part of a promotion.] This is a great refrigerator for my space. The interior lights are great. Actually quite spacious for a smaller refrigerator. Ice maker works great and the container holds a lot of ice.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 23, 2026
Hello Rockdude!
Thank you for sharing your feedback on the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV.
We’re delighted to hear that it has been a great fit for your space and that you’re enjoying its design and performance. It’s wonderful that the interior lighting is making everything easy to see and that you’re finding the capacity more spacious than expected for a smaller unit.
We’re also glad to know the ice maker is working well and that the ice storage capacity is meeting your needs. Your satisfaction means a lot to us, and we truly appreciate you choosing Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
~Sam
Thank you for sharing your feedback on the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV.
We’re delighted to hear that it has been a great fit for your space and that you’re enjoying its design and performance. It’s wonderful that the interior lighting is making everything easy to see and that you’re finding the capacity more spacious than expected for a smaller unit.
We’re also glad to know the ice maker is working well and that the ice storage capacity is meeting your needs. Your satisfaction means a lot to us, and we truly appreciate you choosing Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
No Worries!
on April 23, 2026
Posted by: Dad Oh
[This review was collected as part of a promotion.] This was a rushed purchase for emergency replacement of of our dead old fridge; I chose it based on price and capacity (knowing the energy usage would be better than the old one) but of course worried if it was the right decision. After a month of use, no worries anymore! The French door concept is great and everyone in the family can find and reach what they need easily. It also looks great in the kitchen. What a relief!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 23, 2026
Thank you for sharing your experience! We’re so glad your refrigerator has been a relief after an unexpected replacement and that it’s working well for your family. It’s great to hear you’re enjoying the French door design, easy access, and the look in your kitchen. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 24, 2026
Posted by: blazer13
[This review was collected as part of a promotion.] Had to buy a new fridge after our last one died unexpectedly. We could not be happier with the Frigidaire. We have a tight row-home style kitchen so this compact counter-depth was perfect for us!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 24, 2026
Hi blazer13, thank you for sharing your experience—we’re so glad to hear you’re happy with your new refrigerator!
It’s great to know the counter-depth design is a perfect fit for your space and that it’s working well for your kitchen setup.
If you ever have any questions or need assistance, please feel free to connect with our support team through live chat at Frigidaire.com or by calling 1-800-374-4432, available Monday through Friday from 8:30 AM to 8:00 PM ET.
Thank you for choosing Frigidaire.
— Reed
It’s great to know the counter-depth design is a perfect fit for your space and that it’s working well for your kitchen setup.
If you ever have any questions or need assistance, please feel free to connect with our support team through live chat at Frigidaire.com or by calling 1-800-374-4432, available Monday through Friday from 8:30 AM to 8:00 PM ET.
Thank you for choosing Frigidaire.
— Reed
Written by a customer while visiting frigidaire.com