Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,020 Reviews)
Rating breakdown 7,020 reviews
5 Stars
5,326
4 Stars
1,419
3 Stars
158
2 Stars
49
1 Star
68
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on April 19, 2026
Posted by: WDK71
[This review was collected as part of a promotion.] Very pleased with purchase. Freezer not as spacious as I thought. Love the stainless steel.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 22, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re glad to hear that you’re very pleased with your purchase and that you’re enjoying the stainless steel finish and overall design. It’s great to know the refrigerator is working well for your needs.
We also appreciate your comment regarding the freezer capacity. With counter-depth and compact French door designs, freezer space is sometimes more limited compared to standard-depth models, as the focus is on maximizing kitchen fit and fresh food storage while maintaining a sleek profile.
Thank you again for taking the time to share your experience—we’re happy the unit is meeting your expectations overall. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re very pleased with your purchase and that you’re enjoying the stainless steel finish and overall design. It’s great to know the refrigerator is working well for your needs.
We also appreciate your comment regarding the freezer capacity. With counter-depth and compact French door designs, freezer space is sometimes more limited compared to standard-depth models, as the focus is on maximizing kitchen fit and fresh food storage while maintaining a sleek profile.
Thank you again for taking the time to share your experience—we’re happy the unit is meeting your expectations overall. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Quality and Affordable
on April 20, 2026
Posted by: Kgelay
[This review was collected as part of a promotion.] Extremely happy with our new Frigidaire refrigerator. Much more spacious than I anticipated. Like the replaceable air filter option and the interior layout. Great purchase!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2026
Hi there, thank you for sharing your experience! We’re so glad to hear you’re extremely happy with your new refrigerator and that it exceeded your expectations with its spacious interior and thoughtful layout. It’s great to know you’re enjoying the replaceable air filter feature as well. We truly appreciate you choosing Frigidaire.
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and perfect size
on April 20, 2026
Posted by: Perfect frig
[This review was collected as part of a promotion.] Unobtrusive refrigerator in a small kitchen. Runs quietly and blends in nicely. Ice maker in the freezer is easy to get to and makes ice quietly. Love it!
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 20, 2026
We’re delighted to hear that the refrigerator fits so well in your small kitchen and operates quietly while blending in seamlessly. It’s also great to know that you find the ice maker easy to access and quiet in use—comfort and convenience like this are exactly what we aim to deliver.
We truly appreciate your support and are glad you’re enjoying your appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We truly appreciate your support and are glad you’re enjoying your appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good, flexible configuration refrigerator
on April 20, 2026
Posted by: Steve81
[This review was collected as part of a promotion.] We were very space constrained and this model fit the spot perfectly. We wanted simplicity; no water, no automatic ice maker. It has an ice maker but we didn’t hook up water and easily disabled the ice maker. The lower freezer is roomy and the drawers make it so you don’t have to stack stuff on top of other stuff, so can more easily find items in the freezer. The French doors have roomy storage on them. The refrigerator is quiet. A good upgrade from our old one.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2026
Hi there, thank you for sharing your experience! We’re so glad to hear this model was a perfect fit for your space and that you’re enjoying its simple, functional design. It’s great to know the roomy freezer drawers and French door storage are making organization easier, and that the quiet operation has been a nice upgrade. We truly appreciate you choosing Frigidaire.
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
frigidaire fridge review
on April 20, 2026
Posted by: patricth
[This review was collected as part of a promotion.] we bot our refrigerator about 2 weeks ago and are pleased with the performance . the ice machine works fine and the interior remains cool.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 23, 2026
Hi there. Thank you for taking the time to share your feedback!
We’re delighted to hear that your new refrigerator is performing well and that you’re happy with its cooling and ice-making features. It’s great to know it’s meeting your expectations so far.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re delighted to hear that your new refrigerator is performing well and that you’re happy with its cooling and ice-making features. It’s great to know it’s meeting your expectations so far.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Frigidaire
on April 20, 2026
Posted by: martinrental
The frig was everything we wanted. Easy to clean, great ice maker and lots of room for all our food. Outside stays clean and fingermark proof.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 23, 2026
Hi there. Thank you for your feedback!
We’re happy to hear your refrigerator is meeting your expectations with its spacious design, easy cleaning, and ice maker performance. It’s great that the finish is also helping keep it looking clean.
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re happy to hear your refrigerator is meeting your expectations with its spacious design, easy cleaning, and ice maker performance. It’s great that the finish is also helping keep it looking clean.
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 21, 2026
Posted by: Busia kitchen
[This review was collected as part of a promotion.] The Wife absolutely loves the refrigerator.looks great in the kitchen.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 23, 2026
Hi there, Busia kitchen! Thank you for sharing your feedback. We’re glad to hear your Frigidaire refrigerator is a great fit for your kitchen!
It’s wonderful to know it looks great in the space and that your wife is enjoying it. We appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your refrigerator!
- Maico
It’s wonderful to know it looks great in the space and that your wife is enjoying it. We appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your refrigerator!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
A nice refrigerator
on April 21, 2026
Posted by: Elsie1
[This review was collected as part of a promotion.] All parts work well. The design is convenient and is just what I needed. My only complaint is getting my hands on the owners manual. Your website is not user friendly!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 23, 2026
Thank you for sharing your feedback.
We’re pleased to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is performing well and that you find the design convenient and well-suited to your needs.
We’re sorry to learn about the difficulty you experienced accessing the owner’s manual. We understand how important it is to have easy access to product documentation, and we appreciate you bringing this to our attention. Your feedback regarding the website experience is valuable and will be shared with our digital support team for review and improvement. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re pleased to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is performing well and that you find the design convenient and well-suited to your needs.
We’re sorry to learn about the difficulty you experienced accessing the owner’s manual. We understand how important it is to have easy access to product documentation, and we appreciate you bringing this to our attention. Your feedback regarding the website experience is valuable and will be shared with our digital support team for review and improvement. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com