Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,020 Reviews)
Rating breakdown 7,020 reviews
5 Stars
5,326
4 Stars
1,419
3 Stars
158
2 Stars
49
1 Star
68
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great Fridge for Smaller Spaces
on April 14, 2026
Posted by: ninjapom
[This review was collected as part of a promotion.] picked this fridge because of its size. It fit perfectly in the space I had. I got the French door fridge I looked for and the size needed. It has plenty of space for my needs and the freezer has a great setup with all the drawers
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 15, 2026
Hello ninjapom!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV!
We’re so glad to hear that the size was a perfect fit for your space and that it meets your needs so well. It’s great to know you’re enjoying the French door design, spacious interior, and the convenient freezer drawer setup—features designed to make organization and everyday use easier. Enjoy your new refrigerator!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV!
We’re so glad to hear that the size was a perfect fit for your space and that it meets your needs so well. It’s great to know you’re enjoying the French door design, spacious interior, and the convenient freezer drawer setup—features designed to make organization and everyday use easier. Enjoy your new refrigerator!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 14, 2026
Posted by: Kirby 1
[This review was collected as part of a promotion.] Very pleased so far with my new Frigidaire refrigerator/freezer! Never owned a Frigidaire
HOPING IT lasts longer than my 9 year old LG REFRIGERATOR..very similar to my new one!
HOPING IT lasts longer than my 9 year old LG REFRIGERATOR..very similar to my new one!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 20, 2026
Thank you for sharing your feedback! We’re glad to hear you’re very pleased with your new refrigerator so far and that it’s a nice fit for your home.
We understand how important reliability is when choosing a major appliance, especially when replacing a unit that has served you for many years. While we can’t predict individual lifespan, Frigidaire designs its appliances with durability and everyday performance in mind, and we hope yours provides many years of dependable use.
We appreciate you choosing Frigidaire for the first time and hope your refrigerator continues to meet your expectations. If you ever have questions or need assistance, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand how important reliability is when choosing a major appliance, especially when replacing a unit that has served you for many years. While we can’t predict individual lifespan, Frigidaire designs its appliances with durability and everyday performance in mind, and we hope yours provides many years of dependable use.
We appreciate you choosing Frigidaire for the first time and hope your refrigerator continues to meet your expectations. If you ever have questions or need assistance, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
I love my new refrigerator!
on April 14, 2026
Posted by: Mae Nealley
[This review was collected as part of a promotion.] Love my ice maker!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 20, 2026
Thank you for your feedback! We’re so glad to hear you’re loving the ice maker in your new refrigerator.
We appreciate you taking the time to share your experience and hope you continue to enjoy your appliance for years to come. If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We appreciate you taking the time to share your experience and hope you continue to enjoy your appliance for years to come. If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 15, 2026
Posted by: Sdupe7
[This review was collected as part of a promotion.] Much more room inside than expected
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 15, 2026
Hi Sdupe7, thank you for sharing your experience! We’re glad to hear your French door refrigerator has more room inside than expected—that’s always a great surprise.
We truly appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
We truly appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fit for Smaller Kitchens
on April 15, 2026
Posted by: CLT704
[This review was collected as part of a promotion.] We purchased this for a condo with a smaller kitchen, and the counter-depth design fits the space perfectly. Despite its size, the storage capacity feels larger than expected and is very well designed.
The freezer drawers are a standout, they hold significantly more than our previous model, and the removable ice bucket is a great added convenience.
Overall, this refrigerator offers excellent value for the price and quality. I would definitely recommend it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 20, 2026
Hi CLT704,
Thank you for sharing your feedback. We’re happy to hear that the counter-depth design fits your condo kitchen well and that you’re impressed with the storage capacity, well-designed layout, and especially the freezer drawers and removable ice bucket. It’s great to know the refrigerator has been a good value for you and meets your expectations overall.
If you ever need assistance or have any questions, you can also reach us through live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Thank you for sharing your feedback. We’re happy to hear that the counter-depth design fits your condo kitchen well and that you’re impressed with the storage capacity, well-designed layout, and especially the freezer drawers and removable ice bucket. It’s great to know the refrigerator has been a good value for you and meets your expectations overall.
If you ever need assistance or have any questions, you can also reach us through live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
THE BEST
on April 15, 2026
Posted by: EV067
[This review was collected as part of a promotion.] This is the best refrigerator I have ever owned. I simply love it. It is spacious and fits perfectly in my kitchen. It is absolutely beautiful. I would defiitely reccomend this to others.
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 15, 2026
Thank you for your wonderful feedback! We’re thrilled to hear that you love your refrigerator and that it’s a perfect fit for your kitchen. It’s great to know you’re enjoying both its spacious design and appearance.
We truly appreciate your recommendation and your support. Enjoy your new appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We truly appreciate your recommendation and your support. Enjoy your new appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and Stylish
on April 15, 2026
Posted by: Julie Dulac
[This review was collected as part of a promotion.] Having owned big, clunky refrigerators in the past, this Fridigdaire French door model was exactly what I wanted. Love having the freezer on the bottom in addition to the pull out drawers. The fridge is deeper than I expected and the doors open easily. Love the storage space in this one@
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 16, 2026
Hi, Julie Dulac! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire French door refrigerator is exactly what you were looking for. It’s great to know you’re enjoying the bottom freezer with pull-out drawers, the spacious interior, and the easy-to-open doors. We’re especially glad the storage and depth have exceeded your expectations—that’s exactly the kind of convenience we aim to provide.
If you ever need assistance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8 pm EST. We’re always happy to help! -Angel
If you ever need assistance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8 pm EST. We’re always happy to help! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Fridge
on April 15, 2026
Posted by: Mel37
[This review was collected as part of a promotion.] This fridge has all the space I need, and I love how the freezer has a bin and two drawers. The top drawer fits three plastic ice blocks perfectly. The lighting is bright and I appreciate the Freeze Boost feature, which came in handy when it was installed. I highly recommend this fridge to everyone that needs to fit a smaller fridge because once you begin to fill it, it feels like a large fridge.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 16, 2026
Hi, Mel37! Thank you for your feedback! We’re so glad to hear you’re enjoying the spacious layout, bright lighting, and thoughtful storage design of your refrigerator.
It’s great to know the Freeze Boost feature came in handy and that the unit feels more spacious as you use it—that’s exactly the kind of convenience we aim for.
We truly appreciate you recommending it and taking the time to share your experience. If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
It’s great to know the Freeze Boost feature came in handy and that the unit feels more spacious as you use it—that’s exactly the kind of convenience we aim for.
We truly appreciate you recommending it and taking the time to share your experience. If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com