Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great new fridge
on March 22, 2026
Posted by: Vickie 4 U
[This review was collected as part of a promotion.] Hi, I have had my new Fridge for a month. I love the gallon size shelves and multiple freezer section. Super quiet!
The one “negative is that the doors or drawers do not shut all the way when you first release it. You manually push to shut. Very clean lines! Will buy another one for my other house!
now
The one “negative is that the doors or drawers do not shut all the way when you first release it. You manually push to shut. Very clean lines! Will buy another one for my other house!
now
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 24, 2026
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your new refrigerator—the spacious gallon-size shelves, multiple freezer sections, and quiet operation sound like they’re making daily use very convenient.
We appreciate your note about the doors and drawers needing a gentle push to fully close. Your input is valuable and helps us understand how customers experience our designs. It’s wonderful to hear that you’re considering another Frigidaire for your other home!
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
We appreciate your note about the doors and drawers needing a gentle push to fully close. Your input is valuable and helps us understand how customers experience our designs. It’s wonderful to hear that you’re considering another Frigidaire for your other home!
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Ice!
on March 21, 2026
Posted by: ColeM
[This review was collected as part of a promotion.] The ice made in this fridge is nice! Perfect size for fitting in water bottles; not too hard to crunch on either.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 24, 2026
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the ice from your new refrigerator and that the size and texture are just right for your needs. It’s wonderful to know it’s adding convenience to your daily routine.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Early review
on March 21, 2026
Posted by: Atrought
[This review was collected as part of a promotion.] Only had this refrigerator for a week and why only 4 stars. It is quiet with only hearing the ice dump and short water fill noise every once in a while. I was limited to size. Wish there was a meat drawer. Shelves could be a bit sturdier. There is a bit of flex with gallon to half gallon container on it. This size fills up quickly. Love the 3 drawer set up for the below freezer although larger item can be problem. The freezer drawer arrangement was what attracted me to this model and size. I like to have gotten the 20 cu ft model but the freezer wasn't as nice. Hoping not to regret the smaller size.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 24, 2026
Thank you for sharing your detailed feedback! We’re glad to hear that your new refrigerator is quiet and that you’re enjoying the three-drawer freezer setup. We understand your concerns about the shelf sturdiness and the absence of a dedicated meat drawer, as well as the limitations of a smaller overall size.
Your input is valuable and will be shared with our team as we continue to refine our designs and features. We hope the refrigerator continues to meet your needs, and if you have any questions or need assistance, please reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Your input is valuable and will be shared with our team as we continue to refine our designs and features. We hope the refrigerator continues to meet your needs, and if you have any questions or need assistance, please reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 21, 2026
Posted by: Jan1939
[This review was collected as part of a promotion.] I like being able to open the freezer drawer and seeing everything at a glance without having to move things around. The French doors at the top are so spacious and allow me the room to place and remove items without bending over. I love my new refrigerator.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Hello Jan1939, thank you for sharing your experience! We’re thrilled to hear that you love your new Frigidaire refrigerator. The convenience of the freezer drawer and the spacious French doors really do make organizing and accessing your items much easier, and we’re glad those features are making a difference for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 21, 2026
Posted by: me14
[This review was collected as part of a promotion.] overall a great refrigerator wife really likes the freezer layout with the drawers wish it came with a manual with more detailed use info
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 24, 2026
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator is meeting your needs and that your wife is enjoying the freezer layout with the drawers.
We appreciate your note regarding the manual and understand that more detailed usage information can be helpful. Your input is valuable and will be shared with our team as we continue to improve our guides for customers.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
We appreciate your note regarding the manual and understand that more detailed usage information can be helpful. Your input is valuable and will be shared with our team as we continue to improve our guides for customers.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire
on March 21, 2026
Posted by: Helpme1
[This review was collected as part of a promotion.] I have only had my frig a few day but just love it. IT FIT!!!! Love the look and gives me plenty of space.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Hi there, valued consumer! Thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire refrigerator fits perfectly, looks great, and provides plenty of space. It’s wonderful to know you’re already enjoying your new appliance!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 21, 2026
Posted by: YO46
[This review was collected as part of a promotion.] For a single person it’s a great size,quiet and enough capacity.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Good day, YO46! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire unit is the perfect size, quiet, and offers enough capacity for your needs. Your satisfaction is exactly what we aim for with our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 21, 2026
Posted by: EdMY5
[This review was collected as part of a promotion.] Love the fridge and the ease of use and viewing everything in the top doors and shelves. I just wish the freezer had a light.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Hi EdMY5, thank you for sharing your feedback! We’re glad to hear that you love the ease of use and the visibility provided by the top doors and shelves of your Frigidaire refrigerator. We also appreciate your suggestion about adding a light in the freezer. Your input helps us continue to improve our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com