Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,868 Reviews)
Rating breakdown 6,868 reviews
5 Stars
5,210
4 Stars
1,384
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
New Fridge
on April 10, 2026
Posted by: 1TCS
[This review was collected as part of a promotion.] Like the new fridge - lots of space and well laid out, even coming in smaller per cubic feet compared to other fridges. No water from the fridge, but room in freezer. Loud noise when the water is not fully turned on.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 13, 2026
Hi 1TCS, thank you for sharing your experience! We’re glad to hear you’re enjoying the spacious layout and design of your new refrigerator. We’re sorry to learn about the noise you’re experiencing when the water is not fully turned on, as that’s not expected.
You may want to ensure the water supply valve is fully open and that the water line is properly connected without any kinks, as this can sometimes cause noise. If the issue continues, we’d like to take a closer look and help resolve it.
Please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
You may want to ensure the water supply valve is fully open and that the water line is properly connected without any kinks, as this can sometimes cause noise. If the issue continues, we’d like to take a closer look and help resolve it.
Please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 10, 2026
Posted by: Glen70
[This review was collected as part of a promotion.] So far, so good. Enjoying my fridge. Hopefully this will better than my previous LG fridge that lasted only two years!
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 13, 2026
Hi, Glen70! We appreciate you taking the time to leave a review! It’s great to know you’re enjoying your new refrigerator. We’re confident in the quality of our products and hope this one serves you well far beyond your previous experience.
Should you have any questions or need support, you can connect with us through live chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re happy to assist anytime. -Angel
Should you have any questions or need support, you can connect with us through live chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re happy to assist anytime. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Refrigertor
on April 11, 2026
Posted by: MIE01
[This review was collected as part of a promotion.] We like its, looks, space and efficiency
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the looks, space, and efficiency of your appliance. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value
on April 11, 2026
Posted by: Nick230
[This review was collected as part of a promotion.] Fridge is beautiful and a great value for the price.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 14, 2026
Thank you for your 5-star review, Nick230! We’re delighted to hear your refrigerator is both beautiful and a great value for the price.
We truly appreciate you taking the time to share your experience, and your support means a lot to our team.
If you ever need assistance, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
We truly appreciate you taking the time to share your experience, and your support means a lot to our team.
If you ever need assistance, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com