Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,859 Reviews)
Rating breakdown 6,859 reviews
5 Stars
5,203
4 Stars
1,382
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New Refrigerator
on April 6, 2026
Posted by: PJ A
[This review was collected as part of a promotion.] So far I am enjoying my new Frigidaire refrigerator. Works nicely in my space
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 6, 2026
Thank you for your feedback! We’re glad to hear your new Frigidaire refrigerator is working nicely and fits perfectly in your space. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 6, 2026
Posted by: Jimathy
[This review was collected as part of a promotion.] So far the refrigerator is performing exceptionally well. The refrigerator color and stainless steel is beautiful
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 8, 2026
Hi Jimathy, thank you for sharing your feedback! We’re delighted to hear that your refrigerator is performing exceptionally well and that you’re enjoying the beautiful stainless steel finish. It’s great to know it’s making a positive impression in your home!
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help! — Reed
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Freezer area.
on April 6, 2026
Posted by: 4barbi
[This review was collected as part of a promotion.] Only negative things are the trays in freezer section. Trays have sharp edges and nick or cut your fingers if you don't pull them out carefully. They should have rounded the section where you reach under to pull drawer out. Needed to put tape over edges.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 8, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re glad to hear you are otherwise satisfied with your refrigerator, and we appreciate your note regarding the freezer trays. Safety and ease of use are important, and sharp edges can be a concern when accessing drawers. Your suggestion to round the edges for safer handling is valuable feedback for future design improvements.
In the meantime, your solution of using tape over the edges is a practical workaround to prevent cuts while using the freezer drawers safely. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear you are otherwise satisfied with your refrigerator, and we appreciate your note regarding the freezer trays. Safety and ease of use are important, and sharp edges can be a concern when accessing drawers. Your suggestion to round the edges for safer handling is valuable feedback for future design improvements.
In the meantime, your solution of using tape over the edges is a practical workaround to prevent cuts while using the freezer drawers safely. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 6, 2026
Posted by: Frigehappy
[This review was collected as part of a promotion.] It is perfect! Much more usable freezer space than my old side by side even though it had more overall cubic feet. I love the counter depth.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 8, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re thrilled to hear that the refrigerator is perfect for your needs, offering more usable freezer space compared to your previous side-by-side model, despite having a slightly smaller total cubic footage. The counter-depth design is also a popular feature for its streamlined look and better fit in the kitchen, and we’re glad it’s working well for you.
Your feedback highlights the practical design and functionality that make this model a great choice. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re thrilled to hear that the refrigerator is perfect for your needs, offering more usable freezer space compared to your previous side-by-side model, despite having a slightly smaller total cubic footage. The counter-depth design is also a popular feature for its streamlined look and better fit in the kitchen, and we’re glad it’s working well for you.
Your feedback highlights the practical design and functionality that make this model a great choice. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 7, 2026
Posted by: Eggsinfridge
[This review was collected as part of a promotion.] We have a small house and smaller kitchen…. We really wanted our new fridge to have double doors and a freezer drawer at the bottom, but it was very hard to find something that was small enough for the space and counter depth.
Our Frigidaire was perfect. The 17.5 cubic feet is actually less than our old fridge/freezer, but the way it’s designed, and its counter depth, make it much more accessible throughout and actually holds more food!
Really nice purchase.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 8, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re delighted to hear that this model is a perfect fit for your smaller kitchen, offering the double doors and bottom freezer drawer you wanted while maximizing counter-depth convenience. It’s great that the design and layout make the space more accessible and allow you to store even more food than your previous, larger unit.
Your feedback highlights both the thoughtful design and practical functionality that make this refrigerator a satisfying purchase. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re delighted to hear that this model is a perfect fit for your smaller kitchen, offering the double doors and bottom freezer drawer you wanted while maximizing counter-depth convenience. It’s great that the design and layout make the space more accessible and allow you to store even more food than your previous, larger unit.
Your feedback highlights both the thoughtful design and practical functionality that make this refrigerator a satisfying purchase. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for my motorhome
on April 7, 2026
Posted by: Gary T and Linda T
[This review was collected as part of a promotion.] Looks great and a perfect fit for my motorhome and their delivery crew did a amazing job.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 9, 2026
Hi, Gary T and Linda T! Thank you for your feedback! We’re so happy to hear your Frigidaire refrigerator is a perfect fit for your motorhome and that you’re pleased with the delivery experience as well. It’s great to know everything came together so smoothly for you.
We truly appreciate you choosing Frigidaire. If you need assistance, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
We truly appreciate you choosing Frigidaire. If you need assistance, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
New fridge
on April 7, 2026
Posted by: ShellyLS
[This review was collected as part of a promotion.] Enjoying so far! Thing to consider, ice container is small,fine for me but could be an issue for some. The freezer has 3 drawers and ice is connected with the 2nd, kinda awkward to open/close. Doors do not have a soft close, worries of a future issue from that
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 9, 2026
Thank you for your feedback, ShellyLS! We’re glad to hear you’re enjoying your new fridge overall. We appreciate your comments on the ice container size, freezer drawer layout, and door closing feel—this kind of input is very helpful and will be shared with our product team.
If you’d like assistance or have any concerns, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
If you’d like assistance or have any concerns, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 17.6 cu ft French door refrigerator
on April 7, 2026
Posted by: Price is King
[This review was collected as part of a promotion.] Cute as a button. Plenty of room. Does not take up a ton of area. Great placement of shelving, doors. Over the top happy with this fridge.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 9, 2026
Thank you for your feedback! We’re so happy to hear you’re loving your Frigidaire 17.6 cu. ft. French door refrigerator—especially its compact size, roomy interior, and thoughtful layout. It’s wonderful to know it fits your space so well!
We truly appreciate you choosing Frigidaire.
If you need assistance, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
We truly appreciate you choosing Frigidaire.
If you need assistance, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
Written by a customer while visiting frigidaire.com