Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
1
Refrigerator freezes all my food
on October 2, 2022
Posted by: Out 2 lunch
[This review was collected as part of a promotion.] I am now having a second service rep to look at my refrigerator this coming Tuesday with the problem of all my food freezing.
Response from frigidaire.comBy Damon, Online Outreach Specialist, October 3, 2022
We feel terrible that your French Door refrigerator is not performing the way we hoped for you. We design our products with the desire to create an effortless experience for our consumers so we are sorry that this has been your experience. Please reach out to us via Live Chat Monday-Friday 8:30 am-8 pm EST if you are still experiencing issues with your appliance after the service call has been completed. We will be more than happy to assist. - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 2, 2022
Posted by: Bob 444
[This review was collected as part of a promotion.] Appliance is working great and delivery was excellent !
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 13, 2022
Hi, Bob 01!
That's great to hear! We're so happy that this fridge is working well for you and you're having such a great experience! Thanks for sharing your feedback. :)
Best,
Ashton
That's great to hear! We're so happy that this fridge is working well for you and you're having such a great experience! Thanks for sharing your feedback. :)
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bright interior lights. Great drawers
on October 2, 2022
Posted by: ShellyH
[This review was collected as part of a promotion.] Like the variety of storage options and the bright lights making it easy to see everything!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 11, 2022
Hi, ShellyH!
It sounds like this fridge was the perfect choice for your needs! We're so happy to hear you're having a great experience. :) Thanks for sharing your feedback!
Best,
Ashton
It sounds like this fridge was the perfect choice for your needs! We're so happy to hear you're having a great experience. :) Thanks for sharing your feedback!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Fridge
on October 2, 2022
Posted by: Bonezala
[This review was collected as part of a promotion.] This is a well made and well designed machine. Keeps stuff cold. I had no idea a crisper drawer makes things crisp but this one does. No frost in the freezer. I like it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 11, 2022
Hi, Bonezala!
It's great to hear this fridge is working out so well for you! The CrispSeal crispers block dry air from entering, keeping your fruits and vegetables fresh, firm, and ready for when you need them. It sounds like this refrigerator was a great choice for your needs! Thanks so much for sharing your feedback!
Best,
Ashton
It's great to hear this fridge is working out so well for you! The CrispSeal crispers block dry air from entering, keeping your fruits and vegetables fresh, firm, and ready for when you need them. It sounds like this refrigerator was a great choice for your needs! Thanks so much for sharing your feedback!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
good product - fair price
on October 2, 2022
Posted by: gncj
[This review was collected as part of a promotion.] A functional appliance but if you are looking for an aesthetically pleasing fridge you might want to select something else. Has good organization of shelving, though the spacing options could be more flexible. Not the manufacturer's fault but mine for not double-checking measurements as we were used to a shallower counter-depth fridge. This model came out further than we expected, be sure to measure for your desired dimensions. My only real recommendation to make this a better fridge is to upgrade the finish on the handles. They are very rough, there are also some brown spots, appear to be rust spots, already on the handles which means it already looks like an old fridge coming out of the box so if looks are an important aspect of your purchase, I would select a different model. .
Response from frigidaire.comBy Corletta , Online Outreach Specialist, October 3, 2022
Thanks for sharing your honest feedback with us. We're happy to know that overall you are satisfied with the design of your refrigerator. In regard to the handles, we'd like to learn more about the brown spots. Feel free to reach out to us via chat M-F 8:30am-8:00pm EST. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happy
on October 2, 2022
Posted by: Nickster101
[This review was collected as part of a promotion.] This is a great fridge. Although it's not a lot of cu ft, it fits everything beautifully. I love the freezer section and the drawers.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Like a Glove
on October 2, 2022
Posted by: CZSimon
[This review was collected as part of a promotion.] We have been looking for a few years now for a fridge that fits our space and has a more modern design. Our kitchen was partially renovated just before we purchased, however, it was renovated using the old refrigerator. This made finding a fridge difficult to find that would fit the space. This fits perfectly and has the appearance we’ve been looking for. Having the freezer on bottom and fridge on top is amazing. I no longer have to bend over every time I want to get something out of the fridge. The fridge is spacious and the many shelves on the door is a great feature. It’s been a long time coming and we are so happy with our new fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 1, 2022
Posted by: Practically perfect
[This review was collected as part of a promotion.] I was disappointed that there was no deli drawer in the unit. I didn’t notice until it was delivered. Does Frigidaire have one that can be purchased as an accessory. I tried to look online but all I saw was filters, etc.
The only other issue was how different it was to put the top bins on the door. I finally resorted to putting a thick towel inside and pounding them with a hammer.
The only other issue was how different it was to put the top bins on the door. I finally resorted to putting a thick towel inside and pounding them with a hammer.
Written by a customer while visiting frigidaire.com