Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,823 Reviews)
Rating breakdown 6,823 reviews
5 Stars
5,178
4 Stars
1,371
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Best Choice
on March 31, 2026
Posted by: Polly 1
[This review was collected as part of a promotion.] Frigidaire was the top appliance when I was a kid growing up. It still is the choice of my families in my 70s.
Response from frigidaire.comBy John, Online Outreach Specialist, March 31, 2026
Hello, Polly 1. Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8 p.m. EST. We’ll be happy to assist you. -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on March 31, 2026
Posted by: MelMaui
[This review was collected as part of a promotion.] I've only had for a little over a month but love the size It's a smaller model but still holds plenty of food. Freezer has 2 drawers and a larger open bin. Love it because I can see everything I have without having to dig for something. Only downside is it's a little loud sometimes.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 2, 2026
Thank you for sharing your experience with the 17.6 cu. ft. counter-depth French door refrigerator. We’re glad to hear that you love the size and organization, with the freezer drawers and open bin making it easy to see and access all your items.
We understand that the unit can be a little loud at times, which is a common characteristic in some counter-depth models, but it’s great to know that overall you’re enjoying the functionality and convenience of your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand that the unit can be a little loud at times, which is a common characteristic in some counter-depth models, but it’s great to know that overall you’re enjoying the functionality and convenience of your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 31, 2026
Posted by: M050
[This review was collected as part of a promotion.] Nice refrigerator for two people
Response from frigidaire.comBy John, Online Outreach Specialist, March 31, 2026
Hello, M050. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 31, 2026
Posted by: Tfox71
[This review was collected as part of a promotion.] Works well
Response from frigidaire.comBy John, Online Outreach Specialist, March 31, 2026
Hello, Tfox71. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome refridgerator.
on March 31, 2026
Posted by: MIKENDENISE
[This review was collected as part of a promotion.] Works like a dream.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 1, 2026
Thank you for your feedback! We’re thrilled to hear that your appliance is working like a dream. We appreciate you sharing your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 31, 2026
Posted by: sydthekid
[This review was collected as part of a promotion.] Great fridge with lots of space! The only thing I would change/add is a light to the freezer drawer.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 1, 2026
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator is providing plenty of space and meeting your needs. We appreciate your suggestion about adding a light to the freezer drawer, and we’ll be sure to share it with our product team for consideration.
Thank you for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for small spaces
on March 31, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Looks great in my kitchen. Spacious and easy to clean. Glad I had the option to purchase the type of refrigerator I wanted to fit my space.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 1, 2026
Hello Haleyrae!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re so happy to hear that it looks great in your kitchen and that you’re enjoying the spacious design and easy-to-clean features. It’s wonderful to know you were able to find a refrigerator that fits your space and meets your needs perfectly. We truly appreciate your support and hope you continue to enjoy your Frigidaire appliance for years to come. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re so happy to hear that it looks great in your kitchen and that you’re enjoying the spacious design and easy-to-clean features. It’s wonderful to know you were able to find a refrigerator that fits your space and meets your needs perfectly. We truly appreciate your support and hope you continue to enjoy your Frigidaire appliance for years to come. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com