Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,802 Reviews)
Rating breakdown 6,802 reviews
5 Stars
5,165
4 Stars
1,363
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on March 29, 2026
Posted by: Theofridge
[This review was collected as part of a promotion.] The refrigerator is great. Nice exterior, solid handles, plenty of room inside. I like the light!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 1, 2026
Hi there! Thank you for sharing your feedback—we’re thrilled to hear that you’re enjoying your new Frigidaire refrigerator! It’s great that the exterior, handles, interior space, and lighting are all meeting your needs.
If you ever have questions or need assistance, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
If you ever have questions or need assistance, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happy purchase
on March 29, 2026
Posted by: DMDew
[This review was collected as part of a promotion.] I am happy so far with my purchase. The ice maker is very loud when filling but other than that it is quiet overall. I have never had a bottom freezer and still am on a learning curve as to the best way to pack it. It seems like less space than my side by side but it’s possible I’m not utilizing the space correctly. If I can get the ice maker water line to take it down a few decibels (I have a plumber coming to check it) it would be a 5 star review
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 1, 2026
Hi DMDew! Thank you for sharing your experience—we’re glad to hear that overall you’re happy with your new Frigidaire refrigerator.
It’s common for the ice maker to be a bit louder when filling, and a plumber checking the water line can often help reduce the noise. Bottom freezers can take some time to get used to, so experimenting with different ways to organize items can help maximize the space.
If you have questions or need additional tips, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
It’s common for the ice maker to be a bit louder when filling, and a plumber checking the water line can often help reduce the noise. Bottom freezers can take some time to get used to, so experimenting with different ways to organize items can help maximize the space.
If you have questions or need additional tips, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
Written by a customer while visiting frigidaire.com