Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great frig
on March 23, 2026
Posted by: Chris13651st
[This review was collected as part of a promotion.] Perfect fit for smaller space in rental unit. Ice maker was much needed works great..
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 23, 2026
Thank you for sharing your experience! We’re glad to hear that your Frigidaire refrigerator is a perfect fit for your space and that the ice maker is working great.
We designed it to combine convenience, efficiency, and functionality, so it’s wonderful to know it’s meeting your needs. If you ever need assistance or have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We designed it to combine convenience, efficiency, and functionality, so it’s wonderful to know it’s meeting your needs. If you ever need assistance or have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 23, 2026
Posted by: 23years
[This review was collected as part of a promotion.] This is my second Frigidaire refrigerator. The last one I purchased 23 years ago and always been delighted with your product. My new Frigidaire is so owner friendly. I love when you open the fridge. You can see all contents in the fridge with the see-through shelves. Thank you so much for excellent product.
Response from frigidaire.comBy John, Online Outreach Specialist, March 24, 2026
Hi there, our loyal customer. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Counter Depth French Door Refrigerator
on March 23, 2026
Posted by: Isay
[This review was collected as part of a promotion.] The refrigerator is great! I have not complaints about it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 25, 2026
Hi there,
Thank you so much for your kind feedback! We’re thrilled to hear that you’re enjoying your refrigerator and that it’s meeting your expectations with no concerns—that’s exactly the experience we strive to provide.
We truly appreciate you choosing Frigidaire. If you ever need assistance in the future, please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30am to 8pm ET. We’re always here to help.
— Reed
Thank you so much for your kind feedback! We’re thrilled to hear that you’re enjoying your refrigerator and that it’s meeting your expectations with no concerns—that’s exactly the experience we strive to provide.
We truly appreciate you choosing Frigidaire. If you ever need assistance in the future, please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30am to 8pm ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our new refrigerator
on March 23, 2026
Posted by: Carolyn in Austin
[This review was collected as part of a promotion.] While this refrigerator is smaller than our prior french door refrigerator, I seem to be able to see what is in it better. The lights are very bright--maybe that helps. There are three levels to the freezer, and that helps me organize. The ice cubes are a cute size. I like that the doors will close themselves all the way, as we sometimes left the doors slightly open in our old refrigerator and that caused problems.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 25, 2026
Hi there,
Thank you for sharing your thoughtful feedback! We’re so glad to hear that your new Frigidaire refrigerator is making it easier to see and organize your items—those bright interior lights and multi-level freezer design are definitely meant to help with that. It’s great to know the auto-closing doors are also giving you added peace of mind and helping prevent any issues from doors being left slightly open.
We truly appreciate you taking the time to highlight these features, and we’re happy to hear your refrigerator is working well for your needs. If there’s ever anything we can assist you with, please don’t hesitate to reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30am to 8pm ET.
— Reed
Thank you for sharing your thoughtful feedback! We’re so glad to hear that your new Frigidaire refrigerator is making it easier to see and organize your items—those bright interior lights and multi-level freezer design are definitely meant to help with that. It’s great to know the auto-closing doors are also giving you added peace of mind and helping prevent any issues from doors being left slightly open.
We truly appreciate you taking the time to highlight these features, and we’re happy to hear your refrigerator is working well for your needs. If there’s ever anything we can assist you with, please don’t hesitate to reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30am to 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good unit Good size
on March 23, 2026
Posted by: Big Bob333
[This review was collected as part of a promotion.] Right size for a tight space
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 25, 2026
Hi, Big Bob333! Thank you for your feedback! We're so glad to hear that your French door refrigerator is the perfect fit for your space—finding the right size can make all the difference.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST. Our team is always here and happy to help with anything you may need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST. Our team is always here and happy to help with anything you may need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to use, roomy for size.
on March 22, 2026
Posted by: PHILski
[This review was collected as part of a promotion.] Effective freezer drawers; could use a cheese drawer and energy is is higher than some competitors
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 23, 2026
Thank you for sharing your feedback! We’re glad to hear that you find the freezer drawers effective. We appreciate your suggestions regarding a cheese drawer and energy usage—customer input like yours helps us continue improving our products. If you ever need assistance or have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 17.6 Cu. Ft. Counter-Depth French Door Refrigerator
on March 22, 2026
Posted by: Monte485a
[This review was collected as part of a promotion.] Beautiful refrigerator. Very happy with the purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 25, 2026
Hello there, Monte485a! Thank you for your feedback! We’re delighted to hear that you’re very happy with your beautiful new refrigerator. Your satisfaction means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just perfect for me
on March 22, 2026
Posted by: Dcal608
[This review was collected as part of a promotion.] I had an issue trying to find a fridge that would fit in my kitchen. I was thrilled to find this Frigidaire!! Perfect fit, perfect height and a french door, which is what I really wanted.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 25, 2026
Hi there, Dcal608! Thank you for sharing your experience! We’re so glad to hear that you found a Frigidaire refrigerator that fits perfectly in your kitchen and meets your preferences with the French door design. Knowing it checks all the boxes for size and style makes us very happy!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com