Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
So far so good!
on May 20, 2026
Posted by: Pam11566
[This review was collected as part of a promotion.] I love the set up of the refrigerator/freezer
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 25, 2026
Hi there. Thank you for your feedback! We’re glad to hear you love the setup of your Frigidaire refrigerator and freezer. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2026
Posted by: Pruk
[This review was collected as part of a promotion.] Everything about this refrigerator is at expected if not better.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 22, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your refrigerator is meeting or even exceeding your expectations. We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2026
Posted by: Tat2dmj
[This review was collected as part of a promotion.] Very nice fridge for the size. We downgraded from a 20 ft³ to this one and so far it is doing great. I really like the little third drawer in the freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 22, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your new refrigerator is working well for you and that the size is a good fit after your upgrade. It’s also great to know you’re enjoying the third drawer in the freezer and finding it useful. We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2026
Posted by: Bev48
[This review was collected as part of a promotion.] So wonderful 💖
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 22, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your French door refrigerator and that it’s been such a wonderful experience for you. We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2026
Posted by: Boyd1969
[This review was collected as part of a promotion.] Thus has been so far the best Refrigerator I have ever
Had Frigidaire makes great products
Had Frigidaire makes great products
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 22, 2026
Hi, Boyd1969! We’re really glad to hear that you’re having such a great experience with your Frigidaire refrigerator! It means a lot to know it’s been the best one you’ve had and that you trust the quality of Frigidaire products.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on May 19, 2026
Posted by: Suzie P
[This review was collected as part of a promotion.] Lots of room in both the freezer and fridge. Love the space in the doors. Lots of compartments in the freezer as well. Love the ice cubes the ice maker makes!
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 22, 2026
Hi, Suzie P! We’re really glad to hear you’re enjoying your Frigidaire refrigerator! It’s great that both the fridge and freezer have plenty of space and that the door storage and freezer compartments are making organization easier for you. We also love hearing that you’re enjoying the ice maker—that’s always a favorite feature!
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does everything you want it to do
on May 19, 2026
Posted by: Rosco88
[This review was collected as part of a promotion.] Good layout and ease of organizing. Nice ice. I have high hopes to have this for many years to come.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 21, 2026
Hi Rosco88!
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying the layout, ease of organization, and ice feature of your refrigerator.
It’s wonderful to know you have high hopes for many years of use, and we truly appreciate your confidence in the product.
We appreciate your support and feedback. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying the layout, ease of organization, and ice feature of your refrigerator.
It’s wonderful to know you have high hopes for many years of use, and we truly appreciate your confidence in the product.
We appreciate your support and feedback. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 19, 2026
Posted by: Tina316
[This review was collected as part of a promotion.] So far everything about the refrigerator is great. I'm excited to hopefully get the stove/air fryer/convection oven one day down the road too.
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 19, 2026
Hello Tina316!
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV.
We are so pleased to hear that everything about your refrigerator has been great so far. It’s wonderful to know that you are enjoying your appliance and are considering adding more Frigidaire products to your home in the future, such as a stove with air fryer and convection oven features.
Your support and confidence in our brand truly mean a lot to us. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV.
We are so pleased to hear that everything about your refrigerator has been great so far. It’s wonderful to know that you are enjoying your appliance and are considering adding more Frigidaire products to your home in the future, such as a stove with air fryer and convection oven features.
Your support and confidence in our brand truly mean a lot to us. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com