Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,802 Reviews)
Rating breakdown 6,802 reviews
5 Stars
5,165
4 Stars
1,363
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love Our New Refrigerator
on March 25, 2026
Posted by: Ditto143
[This review was collected as part of a promotion.] We are thrilled with our new Frigidaire refrigerator. Fits perfectly into the niche in our kitchen. Love that the doors for the fridge are on top, no more having to move our dogs out of the way come their meal times. Freezer compartments are set up perfectly. We 100% made the right choice
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 26, 2026
Hi, Ditto143! Thank you so much for sharing your feedback! We’re thrilled to hear that your new Frigidaire refrigerator fits perfectly in your kitchen and is making everyday life easier—even keeping your dogs out of the way during meal times! It’s wonderful to know the freezer compartments and overall design are working so well for your family.
We truly appreciate you choosing Frigidaire and are so happy to hear you feel confident in your choice!
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We truly appreciate you choosing Frigidaire and are so happy to hear you feel confident in your choice!
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 25, 2026
Posted by: Jculley14
[This review was collected as part of a promotion.] For the most part I'm happy with my new fridge. But it keeps making a buzzing noise every time it turns on.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 25, 2026
Thank you for sharing your feedback! We’re glad to hear that you’re generally happy with your new refrigerator. We understand that the buzzing noise when it turns on can be concerning.
Our team would be happy to help determine if this is normal operation or if further assistance is needed. Please reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, so we can help ensure your refrigerator is working as it should.
Thank you for choosing Frigidaire! – Maria
Our team would be happy to help determine if this is normal operation or if further assistance is needed. Please reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, so we can help ensure your refrigerator is working as it should.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 25, 2026
Posted by: Magic KG
[This review was collected as part of a promotion.] I love the refrigerator. I wish it was bigger.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 26, 2026
Hi Magic KG!
Thank you for sharing your feedback—we’re so glad to hear that you love your new Frigidaire refrigerator!
We understand wanting a bit more space, and your input is valuable as we continue to improve our products. It’s wonderful to hear that despite the size, the refrigerator is meeting your needs and providing a positive experience in your kitchen.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your feedback—we’re so glad to hear that you love your new Frigidaire refrigerator!
We understand wanting a bit more space, and your input is valuable as we continue to improve our products. It’s wonderful to hear that despite the size, the refrigerator is meeting your needs and providing a positive experience in your kitchen.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our refrigerator
on March 25, 2026
Posted by: Happy318
[This review was collected as part of a promotion.] It is perfect. Everything so organized and easy to access. Fits perfect. Made well. Freezer draws are perfect. Ice cubes are great. You can see everything. It is against a wall on one side but the door opens with no restriction. Everything is very accessible. Love it. Highly recommend.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 26, 2026
Hi Happy318!
Thank you for sharing such detailed feedback about your Frigidaire refrigerator. We’re thrilled to hear that it’s perfectly organized, easy to access, and fits your space so well. It’s wonderful to know that the freezer drawers, ice maker, and door functionality are making your daily routine more convenient.
Your recommendation means a lot to us, and we’re delighted that your refrigerator is exceeding expectations and providing a positive experience in your kitchen. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing such detailed feedback about your Frigidaire refrigerator. We’re thrilled to hear that it’s perfectly organized, easy to access, and fits your space so well. It’s wonderful to know that the freezer drawers, ice maker, and door functionality are making your daily routine more convenient.
Your recommendation means a lot to us, and we’re delighted that your refrigerator is exceeding expectations and providing a positive experience in your kitchen. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great option for smaller area
on March 26, 2026
Posted by: thelisat
[This review was collected as part of a promotion.] Love the new Refrigerator - looks amazing nice and sleek. The room although only 17.6 is huge - it is so organized - I love it.
Response from frigidaire.comBy John, Online Outreach Specialist, March 26, 2026
Hello, Thelisat. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better than expected
on March 26, 2026
Posted by: Nanner920
[This review was collected as part of a promotion.] This fridge is exactly the size we needed. It is really spacious in the refrigerator and seems to hold a lot more than our old side by side. The freezer might not be as big, but it keeps me from over buying and having it be too full. I am very, very pleased!
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 30, 2026
Hello there, Nanner920! Thank you for sharing your feedback! We’re thrilled to hear that your new Frigidaire fridge is the perfect size for your needs. It’s great to know that the spacious refrigerator section is helping you stay organized, and that the freezer size works well to prevent overstocking. We’re so glad you’re very, very pleased with your purchase!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
THIS IS PERFECT AND I LOVE IT.
on March 26, 2026
Posted by: ALMARZA
[This review was collected as part of a promotion.] THE FREEZER HAS QUITE A BIT OF ROOM.. LOVE THE ICEMAKER AND THE 3 DRAWERS. FRENCH DOORS ARE GREAT.. STAINLESS STEEL IS A MUST FOR THE BEACH CLIMATE. I AM HOPING THIS SAME APPLIANCE FITS IN MY HOME IN PA.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 26, 2026
Thank you for your feedback! We’re thrilled to hear you love the spacious freezer, icemaker, three drawers, and French door design. Stainless steel is definitely a great choice for beach climates. We hope it fits perfectly in your home in Pennsylvania and continues to meet your needs!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 27, 2026
Posted by: Johntomtom
[This review was collected as part of a promotion.] The space in my condo kitchen is small. Frigidaire offered the only full size french door model that fit the existing opening at 68" tall and counter depth. The bonus? It was also the best value for a full featured model.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 30, 2026
Thank you for sharing your feedback! We’re glad to hear that the 17.6 cu. ft. counter-depth French door refrigerator was the perfect fit for your condo kitchen.
It’s great that it met your space requirements while still offering full-size features and excellent value. We appreciate you taking the time to share your experience and hope you continue to enjoy the convenience and functionality of your new refrigerator! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great that it met your space requirements while still offering full-size features and excellent value. We appreciate you taking the time to share your experience and hope you continue to enjoy the convenience and functionality of your new refrigerator! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com