Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,802 Reviews)
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great!!!
on March 24, 2026
Posted by: Kevpal
[This review was collected as part of a promotion.] Fridge is perfect! The service was outstanding! And looking forward to seeing what they have to offer next!
Response from frigidaire.comBy John, Online Outreach Specialist, March 25, 2026
Hello, Kevpal. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
AWESOME REFRIGERATOR!
on March 24, 2026
Posted by: GRand2
[This review was collected as part of a promotion.] The only problem was not having an instruction manual to explain how to install the door shelves. I found a YouTube video from a buyer who was also impressed with the fridge. The fridge was way more than I anticipated!
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 24, 2026
Thank you for your feedback! We’re so glad to hear that the refrigerator exceeded your expectations and that you’re enjoying it overall.
We apologize for the inconvenience of not having clear instructions for installing the door shelves. Your feedback is very helpful, and we understand how important it is to have easy-to-follow guidance right out of the box. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We apologize for the inconvenience of not having clear instructions for installing the door shelves. Your feedback is very helpful, and we understand how important it is to have easy-to-follow guidance right out of the box. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on March 24, 2026
Posted by: KS13
[This review was collected as part of a promotion.] Lots if room for storage. Like the double door access. Shelves are easily adjustable in height.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 24, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the spacious storage, double-door access, and adjustable shelving.
Designing flexible and convenient storage solutions is important to us, and it’s great to know these features are making a difference in your day-to-day use.
We appreciate you choosing our brand and sharing your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Designing flexible and convenient storage solutions is important to us, and it’s great to know these features are making a difference in your day-to-day use.
We appreciate you choosing our brand and sharing your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving our new fridge
on March 24, 2026
Posted by: MonoGolfboy
[This review was collected as part of a promotion.] We absolutely love our new fridge. We especially like the way the interior lights brighten slowly instead of turning in full the minute you open the door. While it is a bit smaller than our previous unit, it holds just about the same amount of items.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 26, 2026
Hi MonoGolfboy,
Thank you for sharing your experience with us! We’re so happy to hear that you absolutely love your new refrigerator. The gradual interior lighting is a feature many customers enjoy, and we’re glad it adds to your overall experience. It’s also great to know that even with a slightly smaller size, it still meets your storage needs—that’s exactly the kind of efficiency we aim for.
If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help!
— Reed
Thank you for sharing your experience with us! We’re so happy to hear that you absolutely love your new refrigerator. The gradual interior lighting is a feature many customers enjoy, and we’re glad it adds to your overall experience. It’s also great to know that even with a slightly smaller size, it still meets your storage needs—that’s exactly the kind of efficiency we aim for.
If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy with Purchased
on March 24, 2026
Posted by: Lmurill69
This customer did not provide a text review.
Response from frigidaire.comBy John, Online Outreach Specialist, March 25, 2026
Hello, Lmurill69. Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8 p.m. EST. We’ll be happy to assist you. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good refrigerator
on March 24, 2026
Posted by: Benben25
[This review was collected as part of a promotion.] This refrigerator meets all I need. There’s only 2 people using it so we don’t need a lot of room for food. It fits us just fine. The ice maker works great. The freezer is just big enough.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 25, 2026
Thank you for your feedback! We’re glad to hear that your Frigidaire refrigerator meets your needs and fits perfectly for your household. It’s great to know the ice maker is working well and the freezer provides just the right amount of space.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!!
on March 25, 2026
Posted by: Lainey224
[This review was collected as part of a promotion.] Love my new fridge. Upgraded my refrigerator and stove this past month and wanted to stick with the Frigidaire brand as I had no issues with my previous ones. This model was the perfect fit for my tiny space. This is my first fridge with an ice maker and I’ve enjoyed having instant access to great quality ice for my morning iced coffee. I’d recommend if you’re looking for something budget friendly that looks high end.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 25, 2026
Hello Lainey224!
Thank you for sharing your experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV)! We’re thrilled to hear that it was the perfect fit for your space and that you’re enjoying the convenience of the ice maker for your morning iced coffee. We’re glad you chose to stick with Frigidaire and that this model meets your needs while offering a high-end look at a budget-friendly value.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV)! We’re thrilled to hear that it was the perfect fit for your space and that you’re enjoying the convenience of the ice maker for your morning iced coffee. We’re glad you chose to stick with Frigidaire and that this model meets your needs while offering a high-end look at a budget-friendly value.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator
on March 25, 2026
Posted by: KirkDouglas
[This review was collected as part of a promotion.] We have only had the new refrigerator for a week, but so far it is excellent.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 25, 2026
Hello KirkDouglas!
Thank you for sharing your experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV)! We’re thrilled to hear that it’s off to an excellent start.
We hope it continues to meet your needs and makes storing and organizing your groceries easy and convenient.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV)! We’re thrilled to hear that it’s off to an excellent start.
We hope it continues to meet your needs and makes storing and organizing your groceries easy and convenient.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com