Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,802 Reviews)
Rating breakdown 6,802 reviews
5 Stars
5,165
4 Stars
1,363
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Frigidaire Counter Depth French Door Refrigerator
on March 23, 2026
Posted by: Isay
[This review was collected as part of a promotion.] The refrigerator is great! I have not complaints about it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 25, 2026
Hi there,
Thank you so much for your kind feedback! We’re thrilled to hear that you’re enjoying your refrigerator and that it’s meeting your expectations with no concerns—that’s exactly the experience we strive to provide.
We truly appreciate you choosing Frigidaire. If you ever need assistance in the future, please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30am to 8pm ET. We’re always here to help.
— Reed
Thank you so much for your kind feedback! We’re thrilled to hear that you’re enjoying your refrigerator and that it’s meeting your expectations with no concerns—that’s exactly the experience we strive to provide.
We truly appreciate you choosing Frigidaire. If you ever need assistance in the future, please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30am to 8pm ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 23, 2026
Posted by: 23years
[This review was collected as part of a promotion.] This is my second Frigidaire refrigerator. The last one I purchased 23 years ago and always been delighted with your product. My new Frigidaire is so owner friendly. I love when you open the fridge. You can see all contents in the fridge with the see-through shelves. Thank you so much for excellent product.
Response from frigidaire.comBy John, Online Outreach Specialist, March 24, 2026
Hi there, our loyal customer. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great frig
on March 23, 2026
Posted by: Chris13651st
[This review was collected as part of a promotion.] Perfect fit for smaller space in rental unit. Ice maker was much needed works great..
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 23, 2026
Thank you for sharing your experience! We’re glad to hear that your Frigidaire refrigerator is a perfect fit for your space and that the ice maker is working great.
We designed it to combine convenience, efficiency, and functionality, so it’s wonderful to know it’s meeting your needs. If you ever need assistance or have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We designed it to combine convenience, efficiency, and functionality, so it’s wonderful to know it’s meeting your needs. If you ever need assistance or have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent value
on March 23, 2026
Posted by: Bart10573
[This review was collected as part of a promotion.] Beautiful refrigerator with plenty of room in a nice small package. I am limited on space. A lot of times this means a refrigerator that looks like it belongs in a college dorm. This refrigerator is a beautiful, well built refrigerator for a small apartment. Very happy with my purchase. The cubbies that go on the doors could have a nicer way to install, you feel like you're going to break them, and I don't think I'll be able to move them if I want to.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 24, 2026
Thank you for your feedback! We’re delighted to hear that your refrigerator fits perfectly in your space while offering plenty of room and a stylish, well-built design.
We appreciate your input regarding the door cubbies and understand your concern about their installation and adjustability. Your comments are valuable as we continue to improve the design and functionality of our products.
We’re glad you’re very happy with your purchase and truly appreciate you choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate your input regarding the door cubbies and understand your concern about their installation and adjustability. Your comments are valuable as we continue to improve the design and functionality of our products.
We’re glad you’re very happy with your purchase and truly appreciate you choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Apartment Fridge
on March 24, 2026
Posted by: Happy Tenant
[This review was collected as part of a promotion.] Both my tenant and I love our new Frigidaire! Lots of great features in a compact size. I was so happy to find a french door style that fit. It looks so elegant in the space and is very roomy.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 26, 2026
Hi, Happy Tenant! Thank you for sharing such a wonderful review! We’re thrilled to hear that both you and your tenant are enjoying your new Frigidaire French-door refrigerator. It’s great to know that its compact design, spacious interior, and elegant look are a perfect fit for your space. We take pride in creating appliances that combine style and functionality, and your feedback truly means a lot to us.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here and happy to help with anything you need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here and happy to help with anything you need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 24, 2026
Posted by: Kstarks
[This review was collected as part of a promotion.] Excellent
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 24, 2026
Hello Kstarks!
Thank you for sharing your feedback regarding your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV! We’re thrilled to hear that you’re having an excellent experience with your new refrigerator.
Your satisfaction is very important to us, and we hope your appliance continues to provide reliable performance and convenience for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback regarding your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV! We’re thrilled to hear that you’re having an excellent experience with your new refrigerator.
Your satisfaction is very important to us, and we hope your appliance continues to provide reliable performance and convenience for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 24, 2026
Posted by: Dave215
[This review was collected as part of a promotion.] Good refrigerator
Response from frigidaire.comBy John, Online Outreach Specialist, March 24, 2026
Hello, Dave215. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
QUALITY IS OKAY
on March 24, 2026
Posted by: NOTLIKEITUSEDTOBE
[This review was collected as part of a promotion.] REFRIGERATOR IS OK JUST NOT HAPPY WITH HOW THE DOORS CLOSE
THE SPRING MECHANISM DOES CLOSE EASILY
THE SPRING MECHANISM DOES CLOSE EASILY
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 26, 2026
Hello NOTLIKEITUSEDTOBE, thank you for sharing your feedback. We’re glad your Frigidaire refrigerator is working well overall, and we appreciate your note regarding the door closure. It sounds like the spring mechanism may need some adjustment to make closing easier, and our team can provide guidance if needed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com