Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,802 Reviews)
Rating breakdown 6,802 reviews
5 Stars
5,165
4 Stars
1,363
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Early review
on March 21, 2026
Posted by: Atrought
[This review was collected as part of a promotion.] Only had this refrigerator for a week and why only 4 stars. It is quiet with only hearing the ice dump and short water fill noise every once in a while. I was limited to size. Wish there was a meat drawer. Shelves could be a bit sturdier. There is a bit of flex with gallon to half gallon container on it. This size fills up quickly. Love the 3 drawer set up for the below freezer although larger item can be problem. The freezer drawer arrangement was what attracted me to this model and size. I like to have gotten the 20 cu ft model but the freezer wasn't as nice. Hoping not to regret the smaller size.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 24, 2026
Thank you for sharing your detailed feedback! We’re glad to hear that your new refrigerator is quiet and that you’re enjoying the three-drawer freezer setup. We understand your concerns about the shelf sturdiness and the absence of a dedicated meat drawer, as well as the limitations of a smaller overall size.
Your input is valuable and will be shared with our team as we continue to refine our designs and features. We hope the refrigerator continues to meet your needs, and if you have any questions or need assistance, please reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Your input is valuable and will be shared with our team as we continue to refine our designs and features. We hope the refrigerator continues to meet your needs, and if you have any questions or need assistance, please reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Ice!
on March 21, 2026
Posted by: ColeM
[This review was collected as part of a promotion.] The ice made in this fridge is nice! Perfect size for fitting in water bottles; not too hard to crunch on either.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 24, 2026
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the ice from your new refrigerator and that the size and texture are just right for your needs. It’s wonderful to know it’s adding convenience to your daily routine.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great new fridge
on March 22, 2026
Posted by: Vickie 4 U
[This review was collected as part of a promotion.] Hi, I have had my new Fridge for a month. I love the gallon size shelves and multiple freezer section. Super quiet!
The one “negative is that the doors or drawers do not shut all the way when you first release it. You manually push to shut. Very clean lines! Will buy another one for my other house!
now
The one “negative is that the doors or drawers do not shut all the way when you first release it. You manually push to shut. Very clean lines! Will buy another one for my other house!
now
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 24, 2026
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your new refrigerator—the spacious gallon-size shelves, multiple freezer sections, and quiet operation sound like they’re making daily use very convenient.
We appreciate your note about the doors and drawers needing a gentle push to fully close. Your input is valuable and helps us understand how customers experience our designs. It’s wonderful to hear that you’re considering another Frigidaire for your other home!
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
We appreciate your note about the doors and drawers needing a gentle push to fully close. Your input is valuable and helps us understand how customers experience our designs. It’s wonderful to hear that you’re considering another Frigidaire for your other home!
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just perfect for me
on March 22, 2026
Posted by: Dcal608
[This review was collected as part of a promotion.] I had an issue trying to find a fridge that would fit in my kitchen. I was thrilled to find this Frigidaire!! Perfect fit, perfect height and a french door, which is what I really wanted.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 25, 2026
Hi there, Dcal608! Thank you for sharing your experience! We’re so glad to hear that you found a Frigidaire refrigerator that fits perfectly in your kitchen and meets your preferences with the French door design. Knowing it checks all the boxes for size and style makes us very happy!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 17.6 Cu. Ft. Counter-Depth French Door Refrigerator
on March 22, 2026
Posted by: Monte485a
[This review was collected as part of a promotion.] Beautiful refrigerator. Very happy with the purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 25, 2026
Hello there, Monte485a! Thank you for your feedback! We’re delighted to hear that you’re very happy with your beautiful new refrigerator. Your satisfaction means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to use, roomy for size.
on March 22, 2026
Posted by: PHILski
[This review was collected as part of a promotion.] Effective freezer drawers; could use a cheese drawer and energy is is higher than some competitors
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 23, 2026
Thank you for sharing your feedback! We’re glad to hear that you find the freezer drawers effective. We appreciate your suggestions regarding a cheese drawer and energy usage—customer input like yours helps us continue improving our products. If you ever need assistance or have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good unit Good size
on March 23, 2026
Posted by: Big Bob333
[This review was collected as part of a promotion.] Right size for a tight space
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 25, 2026
Hi, Big Bob333! Thank you for your feedback! We're so glad to hear that your French door refrigerator is the perfect fit for your space—finding the right size can make all the difference.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST. Our team is always here and happy to help with anything you may need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST. Our team is always here and happy to help with anything you may need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our new refrigerator
on March 23, 2026
Posted by: Carolyn in Austin
[This review was collected as part of a promotion.] While this refrigerator is smaller than our prior french door refrigerator, I seem to be able to see what is in it better. The lights are very bright--maybe that helps. There are three levels to the freezer, and that helps me organize. The ice cubes are a cute size. I like that the doors will close themselves all the way, as we sometimes left the doors slightly open in our old refrigerator and that caused problems.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 25, 2026
Hi there,
Thank you for sharing your thoughtful feedback! We’re so glad to hear that your new Frigidaire refrigerator is making it easier to see and organize your items—those bright interior lights and multi-level freezer design are definitely meant to help with that. It’s great to know the auto-closing doors are also giving you added peace of mind and helping prevent any issues from doors being left slightly open.
We truly appreciate you taking the time to highlight these features, and we’re happy to hear your refrigerator is working well for your needs. If there’s ever anything we can assist you with, please don’t hesitate to reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30am to 8pm ET.
— Reed
Thank you for sharing your thoughtful feedback! We’re so glad to hear that your new Frigidaire refrigerator is making it easier to see and organize your items—those bright interior lights and multi-level freezer design are definitely meant to help with that. It’s great to know the auto-closing doors are also giving you added peace of mind and helping prevent any issues from doors being left slightly open.
We truly appreciate you taking the time to highlight these features, and we’re happy to hear your refrigerator is working well for your needs. If there’s ever anything we can assist you with, please don’t hesitate to reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30am to 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com