Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,802 Reviews)
Rating breakdown 6,802 reviews
5 Stars
5,165
4 Stars
1,363
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New Frigidaire French door bottom freezer
on March 16, 2026
Posted by: Cogitator
[This review was collected as part of a promotion.] Very pleased with this fridge. Wanted a smaller model since kids out of house. Holds temperature evenly in all shelves. It is technically 30% smaller than my previous side by side but it seems just as roomy since the available space is right at front and not in back too deep to access. Definitely like the counter depth. Ice maker really fills up quickly and like the smaller cubes. Very good purchase…
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 16, 2026
Hi there, our valued customer!
Thank you for sharing your detailed feedback! We're delighted to hear that your new fridge meets your needs, from the even temperature and counter-depth design to the fast-filling ice maker with smaller cubes. It's great that the smaller size still feels roomy and convenient for your space. We appreciate your support and hope your fridge continues to serve you well. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for sharing your detailed feedback! We're delighted to hear that your new fridge meets your needs, from the even temperature and counter-depth design to the fast-filling ice maker with smaller cubes. It's great that the smaller size still feels roomy and convenient for your space. We appreciate your support and hope your fridge continues to serve you well. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 16, 2026
Posted by: TTL6
[This review was collected as part of a promotion.] I love my new fridge. It fits perfectly in the space I have. It is quiet and the size of the ice cubes are perfect. If I could change anything it would be to put the side baskets with the biggest on the bottom vs middle.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 18, 2026
Hi there, our valued customer!
Thank you for your review! We’re thrilled to hear you love your new fridge and that it fits perfectly, is quiet, and has ice cubes just the right size. We appreciate your feedback about the side baskets—it’s helpful for future product improvements. If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your review! We’re thrilled to hear you love your new fridge and that it fits perfectly, is quiet, and has ice cubes just the right size. We appreciate your feedback about the side baskets—it’s helpful for future product improvements. If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing!
on March 16, 2026
Posted by: Sassysunflwerxo
[This review was collected as part of a promotion.] We definitely love it so much! I love being able to adjust the temperature& I love how much space we have! Wish the freezer was a little bigger but thats okay.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 17, 2026
Hello Sassysunflwerxo!
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that you love the adjustable temperature features and the spacious interior! We appreciate your feedback regarding the freezer size—it’s helpful for us to know what matters most to our customers. We’re glad to hear that, overall, the refrigerator is meeting your needs and making your daily routine easier.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire!~Sam
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that you love the adjustable temperature features and the spacious interior! We appreciate your feedback regarding the freezer size—it’s helpful for us to know what matters most to our customers. We’re glad to hear that, overall, the refrigerator is meeting your needs and making your daily routine easier.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 16, 2026
Posted by: rhondarc
[This review was collected as part of a promotion.] so far so good,
would get 5 stars if had light in freezer
would get 5 stars if had light in freezer
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 18, 2026
Hi rhondarc, thank you for sharing your feedback! We’re glad to hear your French door refrigerator is working well for you so far. We also appreciate your suggestion about having a light in the freezer—features like that can definitely add extra convenience.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Refrigerator with size issues.
on March 16, 2026
Posted by: Fitdoc2
[This review was collected as part of a promotion.] This is a good refrigerator but it is small inside of the freezer especially. The crispers are much smaller. The side door bins are also narrower than expected.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 18, 2026
Hi Fitdoc2, thank you for sharing your feedback! We’re glad to hear you think the refrigerator is good overall. We also understand your concerns regarding the freezer space, crisper sizes, and door bin width. We know how important storage capacity and layout are for everyday use, and we appreciate you pointing that out.
If you ever have questions or need assistance with organizing or maximizing the space, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance with organizing or maximizing the space, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator
on March 16, 2026
Posted by: Konagal
[This review was collected as part of a promotion.] I love my new Frigidaire fridge. It looks very nice in my kitchen. I like the look and especially the finish. It is so easy to clean. It has a lot more room than I thought. What a great a great surprise. The inside is easy to clean and keep clean. I have not had the refrigerator long enough to change the water or air filter but looking inside it seems very easy to replace. Marking my calendar for a reminder to do these changes. My freezer holds all my items including all my bananas off my tree for smoothies. I give this Frigidaire 5 stars for meeting all my needs. It was very easy to register online. The paperwork that came with the refrigerator has a paper registration to mail in if that is better for you.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 20, 2026
Hello Konagal, thank you for sharing your wonderful feedback! We’re thrilled to hear that your new Frigidaire refrigerator not only looks great in your kitchen but also provides the space and ease of use you were hoping for. It’s fantastic to know that the interior and exterior are easy to clean, and that the freezer can handle all your bananas for smoothies—what a fun use!
We’re glad the online registration process was smooth for you, and it’s great that our included paper registration gives another option if preferred. Your attention to scheduling water and air filter changes shows you’re set up for long-term success with your fridge.
Thank you again for your 5-star review. If you have any additional questions or comments, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Enjoy your fridge and smoothies!
- Maico
We’re glad the online registration process was smooth for you, and it’s great that our included paper registration gives another option if preferred. Your attention to scheduling water and air filter changes shows you’re set up for long-term success with your fridge.
Thank you again for your 5-star review. If you have any additional questions or comments, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Enjoy your fridge and smoothies!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 16, 2026
Posted by: TeamBS
[This review was collected as part of a promotion.] This refrigerator has a ton of space which can be hard to find in a countertop depth refrigerator. Lots of door compartments and a large freezer area.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 18, 2026
Hi, TeamBS! Thank you for your review! We’re thrilled to hear that your French Door Refrigerator provides the spacious storage and convenient door compartments you were looking for, along with a generous freezer area.
It’s great to know that the countertop-depth design is working well for your space while still giving you plenty of room. Your feedback is much appreciated!
If you ever have questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. We’re always happy to help. -Angel
It’s great to know that the countertop-depth design is working well for your space while still giving you plenty of room. Your feedback is much appreciated!
If you ever have questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. We’re always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire side-by-side
on March 17, 2026
Posted by: MickiM
[This review was collected as part of a promotion.] I love the ease of the double doors and the fridge on top-freezer on the bottom configuration. It is so much easier to find what you need.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 17, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the convenience of the double doors and the top-freezer/bottom-fridge configuration. It’s great to know it’s making it easier to organize and access your food.
We appreciate you choosing our brand and hope it continues to serve you well! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate you choosing our brand and hope it continues to serve you well! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com