Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,802 Reviews)
Rating breakdown 6,802 reviews
5 Stars
5,165
4 Stars
1,363
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New refrigerator
on March 14, 2026
Posted by: DJJCM
[This review was collected as part of a promotion.] I love my new refrigerator. It has plenty of room and I love the drawers in the freezer
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 17, 2026
Thank you for sharing your wonderful feedback! We’re so happy to hear that you love your new refrigerator and that the spacious design is meeting your needs. It’s great to know the freezer drawers are a feature you’re enjoying as well—they’re designed to make organization easier and more convenient.
If you ever have any questions or need assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance! – Maria
If you ever have any questions or need assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
so far so good!
on March 14, 2026
Posted by: chattyk711
[This review was collected as part of a promotion.] I love the design of this fridge. It has drawers in fridge and freezer to keep everything organized. The fridge this replaced did not keep things nearly as cold as this does.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 16, 2026
Hi chattyk711! Thank you for sharing your feedback! We’re thrilled to hear that you love the design of your new fridge and that the drawers are helping you keep everything organized.
It’s great to know that it’s keeping your food colder and performing better than your previous refrigerator. We truly appreciate you choosing Frigidaire and hope your fridge continues to make your daily routine easier and more convenient!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that it’s keeping your food colder and performing better than your previous refrigerator. We truly appreciate you choosing Frigidaire and hope your fridge continues to make your daily routine easier and more convenient!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
The right choice
on March 15, 2026
Posted by: Jeannie71
[This review was collected as part of a promotion.] When we went shopping for a refrigerator there were several brands to choose from. The Frigidaire was the right choice for us. I love the drawers in the freezer.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 16, 2026
Hi, Jeannie71! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire French Door Refrigerator was the right choice for your home and that you’re enjoying the convenient freezer drawers—they really make organizing so much easier. Your feedback means a lot to us!
If you ever need assistance or have questions, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
If you ever need assistance or have questions, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 15, 2026
Posted by: Les4
[This review was collected as part of a promotion.] We really like our new refrigerator. The lighting is so helpful and helps us locate items.
The freezer drawers are great. We previously had one basket and everything got buried. In our new frig, we have 3 places to store items and it’s great!
It is a smaller refrigerator but it is working fine. It would have been nice to have a separate storage for the butter and there is no special tray for eggs.
The freezer drawers are great. We previously had one basket and everything got buried. In our new frig, we have 3 places to store items and it’s great!
It is a smaller refrigerator but it is working fine. It would have been nice to have a separate storage for the butter and there is no special tray for eggs.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 17, 2026
Hi Les4, thank you for sharing your feedback! We’re so glad to hear you’re enjoying your new refrigerator and that the lighting is helping you easily find items. It’s great to know the freezer drawers are making organization much easier compared to your previous setup.
We also appreciate your comments regarding the butter storage and egg tray. Feedback like yours is very helpful as it gives us insight into features that matter most to our customers.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
We also appreciate your comments regarding the butter storage and egg tray. Feedback like yours is very helpful as it gives us insight into features that matter most to our customers.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
17.6 Cu Ft Refrigerator Review
on March 15, 2026
Posted by: Pattie A
[This review was collected as part of a promotion.] Even though this refrigerator is smaller than what we had, we are able to utilize the space provided and it keeps things cold and looks great in our kitchen. For the price it is a great bargain.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 17, 2026
Hi, Pattie A! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire French Door Refrigerator is keeping your items cold, looks great in your kitchen, and that you’re able to make the most of the space. We’re also glad you feel it’s a great value.
If you have any questions or need tips to maximize your refrigerator’s features, please feel free to reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to assist.– Angel
If you have any questions or need tips to maximize your refrigerator’s features, please feel free to reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to assist.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fit
on March 15, 2026
Posted by: JA26
[This review was collected as part of a promotion.] We needed a refrigerator that fit our space - less than 68" in height. It fits perfectly and looks great!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 17, 2026
Hi JA26, thank you for sharing your feedback! We’re so glad to hear your refrigerator fits perfectly in your space and meets your height requirements. It’s great to know it also looks great in your kitchen—finding the right fit can make all the difference.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 16, 2026
Posted by: Jose2026
[This review was collected as part of a promotion.] We needed a small unit to fit in an existing space and this unit fit that space perfectly. It has all the upgrades that a full size modern refrigerator has in a smaller size. French doors, Bottom freezer, Counter depth, Ice maker, Energy efficient and Modern stainless steel look.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 18, 2026
Hi there, our valued customer!
Thank you for your detailed review! We’re glad to hear the refrigerator fits your space perfectly while still offering all the modern features you were looking for. It’s great to know you’re enjoying the French doors, bottom freezer, counter-depth design, ice maker, and energy efficiency—all in a compact unit.
We appreciate you choosing Frigidaire and hope it continues to meet your needs! If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your detailed review! We’re glad to hear the refrigerator fits your space perfectly while still offering all the modern features you were looking for. It’s great to know you’re enjoying the French doors, bottom freezer, counter-depth design, ice maker, and energy efficiency—all in a compact unit.
We appreciate you choosing Frigidaire and hope it continues to meet your needs! If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
I couldn't be happier with my new refrigerator
on March 16, 2026
Posted by: BonnieB49
[This review was collected as part of a promotion.] The refrigerator makes my kitchen look so much better. The this model with the upper French doors and lower freezer is the handset appliance I have ever had.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 16, 2026
Hi there, our valued customer!
Thank you for your feedback! We're delighted to hear that your new refrigerator is enhancing the look of your kitchen and that you’re enjoying the French door design with the lower freezer. We appreciate your support and hope it continues to meet your needs beautifully. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your feedback! We're delighted to hear that your new refrigerator is enhancing the look of your kitchen and that you’re enjoying the French door design with the lower freezer. We appreciate your support and hope it continues to meet your needs beautifully. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com