Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great Value, Really well designed
on May 20, 2026
Posted by: Anwyll
[This review was collected as part of a promotion.] When the old fridge died, we weren't keen to get a "bigger, better" option, but this one really impressed us. We love that it's flush with the counters, in our tiny kitchen, and the beautifully designed interior. The door shelves are deep enough to store tall, or deep products. The interior shelves are wide, and well spaced to fit whatever you like, and the freezer setup was exactly what we needed.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 21, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your new refrigerator has impressed you and that it’s a great fit for your kitchen space. It’s wonderful to know you’re enjoying the flush installation, thoughtfully designed interior, deep door storage, and the overall freezer layout.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best frig I have ever owned
on May 20, 2026
Posted by: Shablee
[This review was collected as part of a promotion.] I love this frig! Great size for small family. It's not a monster in the kitchen. No mess with the front water and ice dispenser because the ice is in the bottom freezer. Very convient opening 2 upper doors and having shelf space for larger items. The freezer is on the bottom with adequate space. Have never had one as quiet as this one. Often wonder if it's even running. You cant go wrong with this particular model!
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 22, 2026
Hi, Shablee! Thank you for sharing your feedback on your Frigidaire French door refrigerator. We’re glad to hear the size works well for your family, the design fits nicely in your kitchen, and you’re enjoying the convenience of the bottom ice and water setup. It’s also great to know you appreciate the quiet operation and flexible storage features, including the spacious freezer and dual upper doors.
At Frigidaire, we strive to design appliances that combine performance, convenience, and thoughtful use of space for everyday living.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we will be happy to help you further. -Angel
At Frigidaire, we strive to design appliances that combine performance, convenience, and thoughtful use of space for everyday living.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we will be happy to help you further. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Frigidaire
on May 20, 2026
Posted by: Nita63
[This review was collected as part of a promotion.] This refrigerator is fantastic. Love all the storage that I have in both refrigerator and freezer. It really serves all my needs.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 25, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that you’re enjoying your refrigerator and finding the storage space in both the fresh food and freezer sections so helpful.
It’s wonderful to know that it’s meeting all your needs and working well for your home. We truly appreciate your kind words and support.
Thank you again for choosing Frigidaire. We hope your refrigerator continues to serve you well for many years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
It’s wonderful to know that it’s meeting all your needs and working well for your home. We truly appreciate your kind words and support.
Thank you again for choosing Frigidaire. We hope your refrigerator continues to serve you well for many years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
I am definitely in LOVE
on May 20, 2026
Posted by: SWEETE007
[This review was collected as part of a promotion.] I love my Frigidaire Refrigerator. It is amazingly beautiful, roomy and inexpensive. It fits perfectly in my kitchen space. I will definitely recommend this to ANYONE!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 22, 2026
Hi there. Thank you for your wonderful feedback! We’re so glad to hear you love your Frigidaire refrigerator and that it’s a perfect fit for your kitchen. It’s great to know you’re enjoying both its design and spaciousness. We truly appreciate your recommendation and your support!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice refrigerator
on May 20, 2026
Posted by: Stargazer81
[This review was collected as part of a promotion.] We needed to replace our old 1980's vintage refrigerator. This one fits the space perfectly. It is roomy, I like the lower freezer with the drawers. We never had an ice maker previously, so we did not hook up water to this one and turned the ice maker off in the configuration. I like the french doors and the large door containers. We did purchase separate containers to put on the shelves to help organize our stuff.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 25, 2026
Thank you for taking the time to share your experience! We’re so glad to hear that your new refrigerator fits your space perfectly and has been a great replacement for your previous unit.
It’s wonderful to know that you’re enjoying the roomy interior, French doors, lower freezer drawers, and spacious door bins. We also appreciate you sharing how you customized the setup to fit your household’s needs by turning off the ice maker and adding organization containers to the shelves.
Thank you again for your thoughtful feedback and for choosing Frigidaire. We hope your refrigerator continues to serve you well for many years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
It’s wonderful to know that you’re enjoying the roomy interior, French doors, lower freezer drawers, and spacious door bins. We also appreciate you sharing how you customized the setup to fit your household’s needs by turning off the ice maker and adding organization containers to the shelves.
Thank you again for your thoughtful feedback and for choosing Frigidaire. We hope your refrigerator continues to serve you well for many years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refer
on May 20, 2026
Posted by: Leslie Tacoma
[This review was collected as part of a promotion.] Loving our new refer. The temperature is constant, the French doors are convenient and there is lots of space for our needs. I love the freezer on the bottom but wish the drawer was bigger. We had to get the model made for tight spaces even though we have room for the drawer to pull out further. But because of height constraints, we had to opt for this model with smaller freezer space. Other than that, it’s a great refrigerator.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 25, 2026
Hi, Leslie Tacoma! We’re really glad to hear you’re loving your new Frigidaire refrigerator! It’s great that the consistent temperature, French door design, and overall storage space are working well for your needs.
We also appreciate your thoughtful feedback about the bottom freezer size and drawer capacity given your space constraints. That’s helpful insight, and we’ll share it with our product team for consideration as we continue refining our designs.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
We also appreciate your thoughtful feedback about the bottom freezer size and drawer capacity given your space constraints. That’s helpful insight, and we’ll share it with our product team for consideration as we continue refining our designs.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 20, 2026
Posted by: jammy46
[This review was collected as part of a promotion.] I like the refrigerator. I do wish I had room for one a little larger. I also wish the door alarm was louder. Other than those reason I like it very much.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 25, 2026
Hi there. Thank you for your feedback! We’re glad to hear you like your Frigidaire refrigerator overall. We also appreciate your notes about wanting more capacity and a louder door alarm—those are helpful insights and will be shared with our product team.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on May 20, 2026
Posted by: Jswanson
[This review was collected as part of a promotion.] We love this fridge. Fit into our galley kitchen really well. Great for our small family with plenty of room for everything. Only complaint is that it didn't come with an ice scoop. However, everything else about it is wonderful.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 25, 2026
Hi there. Thank you for your feedback! We’re so glad to hear your Frigidaire refrigerator fits perfectly in your galley kitchen and works well for your family.
We appreciate your note about the missing ice scoop and will share that feedback with our product team. We’re happy you’re enjoying it overall!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your note about the missing ice scoop and will share that feedback with our product team. We’re happy you’re enjoying it overall!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com