Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love it
on March 24, 2026
Posted by: KS13
[This review was collected as part of a promotion.] Lots if room for storage. Like the double door access. Shelves are easily adjustable in height.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 24, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the spacious storage, double-door access, and adjustable shelving.
Designing flexible and convenient storage solutions is important to us, and it’s great to know these features are making a difference in your day-to-day use.
We appreciate you choosing our brand and sharing your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Designing flexible and convenient storage solutions is important to us, and it’s great to know these features are making a difference in your day-to-day use.
We appreciate you choosing our brand and sharing your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
AWESOME REFRIGERATOR!
on March 24, 2026
Posted by: GRand2
[This review was collected as part of a promotion.] The only problem was not having an instruction manual to explain how to install the door shelves. I found a YouTube video from a buyer who was also impressed with the fridge. The fridge was way more than I anticipated!
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 24, 2026
Thank you for your feedback! We’re so glad to hear that the refrigerator exceeded your expectations and that you’re enjoying it overall.
We apologize for the inconvenience of not having clear instructions for installing the door shelves. Your feedback is very helpful, and we understand how important it is to have easy-to-follow guidance right out of the box. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We apologize for the inconvenience of not having clear instructions for installing the door shelves. Your feedback is very helpful, and we understand how important it is to have easy-to-follow guidance right out of the box. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!!!
on March 24, 2026
Posted by: Kevpal
[This review was collected as part of a promotion.] Fridge is perfect! The service was outstanding! And looking forward to seeing what they have to offer next!
Response from frigidaire.comBy John, Online Outreach Specialist, March 25, 2026
Hello, Kevpal. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
QUALITY IS OKAY
on March 24, 2026
Posted by: NOTLIKEITUSEDTOBE
[This review was collected as part of a promotion.] REFRIGERATOR IS OK JUST NOT HAPPY WITH HOW THE DOORS CLOSE
THE SPRING MECHANISM DOES CLOSE EASILY
THE SPRING MECHANISM DOES CLOSE EASILY
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 26, 2026
Hello NOTLIKEITUSEDTOBE, thank you for sharing your feedback. We’re glad your Frigidaire refrigerator is working well overall, and we appreciate your note regarding the door closure. It sounds like the spring mechanism may need some adjustment to make closing easier, and our team can provide guidance if needed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 24, 2026
Posted by: Dave215
[This review was collected as part of a promotion.] Good refrigerator
Response from frigidaire.comBy John, Online Outreach Specialist, March 24, 2026
Hello, Dave215. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 24, 2026
Posted by: Kstarks
[This review was collected as part of a promotion.] Excellent
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 24, 2026
Hello Kstarks!
Thank you for sharing your feedback regarding your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV! We’re thrilled to hear that you’re having an excellent experience with your new refrigerator.
Your satisfaction is very important to us, and we hope your appliance continues to provide reliable performance and convenience for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback regarding your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV! We’re thrilled to hear that you’re having an excellent experience with your new refrigerator.
Your satisfaction is very important to us, and we hope your appliance continues to provide reliable performance and convenience for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Apartment Fridge
on March 24, 2026
Posted by: Happy Tenant
[This review was collected as part of a promotion.] Both my tenant and I love our new Frigidaire! Lots of great features in a compact size. I was so happy to find a french door style that fit. It looks so elegant in the space and is very roomy.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 26, 2026
Hi, Happy Tenant! Thank you for sharing such a wonderful review! We’re thrilled to hear that both you and your tenant are enjoying your new Frigidaire French-door refrigerator. It’s great to know that its compact design, spacious interior, and elegant look are a perfect fit for your space. We take pride in creating appliances that combine style and functionality, and your feedback truly means a lot to us.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here and happy to help with anything you need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here and happy to help with anything you need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent value
on March 23, 2026
Posted by: Bart10573
[This review was collected as part of a promotion.] Beautiful refrigerator with plenty of room in a nice small package. I am limited on space. A lot of times this means a refrigerator that looks like it belongs in a college dorm. This refrigerator is a beautiful, well built refrigerator for a small apartment. Very happy with my purchase. The cubbies that go on the doors could have a nicer way to install, you feel like you're going to break them, and I don't think I'll be able to move them if I want to.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 24, 2026
Thank you for your feedback! We’re delighted to hear that your refrigerator fits perfectly in your space while offering plenty of room and a stylish, well-built design.
We appreciate your input regarding the door cubbies and understand your concern about their installation and adjustability. Your comments are valuable as we continue to improve the design and functionality of our products.
We’re glad you’re very happy with your purchase and truly appreciate you choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate your input regarding the door cubbies and understand your concern about their installation and adjustability. Your comments are valuable as we continue to improve the design and functionality of our products.
We’re glad you’re very happy with your purchase and truly appreciate you choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com