Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,802 Reviews)
Rating breakdown 6,802 reviews
5 Stars
5,165
4 Stars
1,363
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great refrigerator
on March 11, 2026
Posted by: Good44
[This review was collected as part of a promotion.] Looks good. Easy to reach everything in it! Still learning how to clean the outside.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 13, 2026
Thank you for your feedback! We’re glad to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator looks great and makes it easy to access everything inside. For cleaning the exterior, we recommend using a soft, damp cloth with mild soap or a stainless-steel cleaner if applicable. We hope you continue to enjoy the convenience and functionality of your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 11, 2026
Posted by: AngelaBelle
[This review was collected as part of a promotion.] Works great. Looks great
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 16, 2026
Hi there. Thank you for your feedback. We’re glad to hear that the appliance is working well and that you’re pleased with its appearance. We appreciate your support and thank you for choosing our product.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
on March 11, 2026
Posted by: Tommyd61
[This review was collected as part of a promotion.] Ice maker is very slow at making ice shelf is a little weak
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 13, 2026
Hello Tommyd61, thank you for reaching out to us and for providing us with your feedback. We’re sorry to hear that your ice maker is producing ice more slowly than expected and that the shelf feels a bit weak. We completely understand how inconvenient this can be, and we appreciate you taking the time to share your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 11, 2026
Posted by: Roro7247
[This review was collected as part of a promotion.] Love this Fridge!!!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2026
Hi Roro7247!
Thank you so much for your enthusiastic feedback!
We absolutely love hearing how much you’re enjoying your refrigerator—comments like yours truly make our day. It’s wonderful to know that it’s been such a great addition to your home.
Thank you for choosing Frigidaire and for sharing your excitement with us. If there’s ever anything we can assist you with, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Thank you so much for your enthusiastic feedback!
We absolutely love hearing how much you’re enjoying your refrigerator—comments like yours truly make our day. It’s wonderful to know that it’s been such a great addition to your home.
Thank you for choosing Frigidaire and for sharing your excitement with us. If there’s ever anything we can assist you with, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lovely French Door
on March 12, 2026
Posted by: Pleased Bs
[This review was collected as part of a promotion.] My wife and I always wanted a French Door with freezer on the bottom to replace the old fridge. It was difficult to find one because we have a lower overhead. I searched for a long time until we found this one. We love it! Size wise it is smaller than our last fridge, but it seems so much larger. Love the led lighting and Energy Star rating.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 16, 2026
Hi there, Pleased Bs! Thank you for sharing your experience! We’re delighted to hear that your new Frigidaire French Door refrigerator with a bottom freezer is the perfect fit for your space and that you’re enjoying its bright LED lighting and Energy Star efficiency. It’s wonderful to know that despite being smaller in size, it feels so much more spacious and meets your needs beautifully.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire fridge
on March 12, 2026
Posted by: Izzy58
[This review was collected as part of a promotion.] Have had my new Frigidaire refrigerator for over a week now and so far so good. I really likeit!! Went from a top freezer with fridge on bottom to a French door model with freezer on bottom. Took a bit of getting used to but did not take long to adjust. If this fridge lasts as long as my old one, I will be pleased.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 17, 2026
Hi Izzy58, thank you for sharing your experience! We’re glad to hear that you’re enjoying your new Frigidaire French door refrigerator and that the transition from a top freezer model went smoothly. We hope it serves you just as reliably as your previous fridge and continues to meet your needs for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue to enjoy your new refrigerator!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue to enjoy your new refrigerator!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect smaller size refrigerator
on March 12, 2026
Posted by: Bwiggle62
[This review was collected as part of a promotion.] I have a 1962 ranch and was having problems finding a refrigerator to fit into the existing space. My new French door refrigerator is a perfect solution. Refrigerator is much roomier than I had anticipated. I do wish however, that it had an inside water dispenser. Very happy with my choice.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 12, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your new refrigerator is fitting perfectly in your 1962 ranch and providing more space than you expected. It’s wonderful to know that it’s meeting your needs and helping make your kitchen more functional.
We also appreciate your note about the inside water dispenser—feedback like yours helps us improve future designs.
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is making your kitchen experience both practical and enjoyable! — Maria
We also appreciate your note about the inside water dispenser—feedback like yours helps us improve future designs.
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is making your kitchen experience both practical and enjoyable! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire
on March 12, 2026
Posted by: Lazy Suzy
[This review was collected as part of a promotion.] Our new French door refrigerator is just what we wanted.
We love it, sooo Awesome
We love it, sooo Awesome
Response from frigidaire.comBy John, Online Outreach Specialist, March 12, 2026
Hello, Lazy Suzy. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com