Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,802 Reviews)
Rating breakdown 6,802 reviews
5 Stars
5,165
4 Stars
1,363
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Can You Fall in Love with a Refrigerator?
on March 7, 2026
Posted by: Bobby LC
[This review was collected as part of a promotion.] Yes! I did! I love the interior shelves, the French-Door racks, the 2 crisper drawers, and the 3 freezer compartments which include the ice maker! The stainless steel exterior is beautiful! This might be the best purchase I've ever made!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 10, 2026
Thank you for sharing your enthusiastic feedback! We’re thrilled to hear that you love your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, from the interior shelves and French-Door racks to the crisper drawers, freezer compartments, and ice maker.
We’re also glad the stainless-steel exterior adds to your kitchen’s style. It’s wonderful to hear this has been such a positive purchase for you. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re also glad the stainless-steel exterior adds to your kitchen’s style. It’s wonderful to hear this has been such a positive purchase for you. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
It looks great in my kitchen and matches everything
on March 8, 2026
Posted by: Sandlin1979
[This review was collected as part of a promotion.] Look great and matches everything so far great
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 10, 2026
Thank you for sharing your feedback! We’re glad to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator looks great, matches your kitchen, and is performing well so far.
We appreciate your review and thank you for choosing Frigidaire. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your review and thank you for choosing Frigidaire. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works A-OK
on March 8, 2026
Posted by: ginacatrina
[This review was collected as part of a promotion.] Perfect size, good price and so far works well. The only con is that the lights inside are a little dim.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 9, 2026
Hi, ginacatrina! Thank you for sharing your thoughts on your Frigidaire Counter-Depth French Door Refrigerator! We’re glad to hear that the size, price, and overall performance are working well for you. We appreciate your feedback about the interior lighting, and we’ll be sure to pass it along as we continue to improve our products.
If you need any assistance or have questions about your refrigerator, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST—we’re always happy to help.-Angel
If you need any assistance or have questions about your refrigerator, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST—we’re always happy to help.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new refrigerator!
on March 8, 2026
Posted by: Sassy Gma
[This review was collected as part of a promotion.] Love our new refrigerator. Looks nice and the refrigerator is very spacious for a smaller size appliance. It was missing the ice scoop. :-(. We have only had it for a couple weeks, but so far so good! :-). Would definitely recommend.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 10, 2026
Hi Sassy Gma, thank you for sharing your feedback! We’re glad to hear that you’re loving your new refrigerator and that it offers great space while still fitting nicely as a smaller-size appliance. It’s wonderful to know it looks great in your kitchen and that you would recommend it. We’re sorry to hear the ice scoop was missing, and if you’d like assistance with that, please feel free to reach out through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 AM – 8 PM ET. Our team will be happy to help.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 8, 2026
Posted by: Babss
[This review was collected as part of a promotion.] I have always loved fridgidaire products.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 11, 2026
Hi there. Thank you for your loyalty! We’re thrilled to hear that you’ve always loved Frigidaire products and appreciate you continuing to choose us.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 9, 2026
Posted by: Steph I
[This review was collected as part of a promotion.] Love my new fridge!!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 12, 2026
Hi, Steph I! Yay! We’re so glad you’re enjoying your new Frigidaire refrigerator. Your excitement makes our day! If you ever need assistance or tips to get the most from your appliance, reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 9, 2026
Posted by: Monna
[This review was collected as part of a promotion.] Would have 5 stars but no light in the freezer?
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 11, 2026
Hello there, Monna! Thank you for sharing your feedback! We’re glad to hear that overall you’re enjoying your Frigidaire appliance. We understand that the absence of a freezer light can be a bit inconvenient, and we appreciate you letting us know.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your appliance!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on March 9, 2026
Posted by: Olliie
[This review was collected as part of a promotion.] Has an occasional buzzing sound. Presently ice cube making not hooked up
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 11, 2026
Hello Olliie, thank you for sharing your feedback. We understand that you’ve noticed an occasional buzzing sound and that the ice maker is not yet hooked up. Some minor noises can be normal depending on appliance operation, and once the ice maker is connected, you may notice additional sounds when it cycles.
If you have any questions about the noise, ice maker setup, or any other concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate your choice of Frigidaire and are here to help ensure your appliance works perfectly.
- Maico
If you have any questions about the noise, ice maker setup, or any other concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate your choice of Frigidaire and are here to help ensure your appliance works perfectly.
- Maico
Written by a customer while visiting frigidaire.com