Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,802 Reviews)
Rating breakdown 6,802 reviews
5 Stars
5,165
4 Stars
1,363
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect size
on March 5, 2026
Posted by: Froggie6
[This review was collected as part of a promotion.] Love my new fridge! It is a lot more spacious then my old one. It fits very well into to "smaller" predetermined space in my kitchen. Love the double doors.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 9, 2026
Hi Froggie6,
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your new refrigerator and that the extra interior space and French door design are working well for you. It’s great to know the unit fits nicely into your kitchen’s predetermined space while still providing the storage you need.
If you ever have any questions or need assistance in the future, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your new refrigerator and that the extra interior space and French door design are working well for you. It’s great to know the unit fits nicely into your kitchen’s predetermined space while still providing the storage you need.
If you ever have any questions or need assistance in the future, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 6, 2026
Posted by: 83 Or
Very good 👍
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 9, 2026
Thank you so much for your feedback! We’re glad to hear you’re enjoying your Frigidaire refrigerator. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 6, 2026
Posted by: sam8150
[This review was collected as part of a promotion.] appreciate my new refrigerator but I wish i had paid more attention because I really would have liked a light in the freezer section
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi sam8150, thank you for sharing your feedback! We’re glad to hear that you appreciate your new refrigerator.
We also understand how a light in the freezer section could make a big difference in convenience. Your feedback is valuable and will be shared with the appropriate team for consideration in future designs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also understand how a light in the freezer section could make a big difference in convenience. Your feedback is valuable and will be shared with the appropriate team for consideration in future designs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect for my kitchen!
on March 7, 2026
Posted by: LM26
[This review was collected as part of a promotion.] I have had this fridge for about two weeks. I have a smaller kitchen and it is the right size for it. The drawers in the freezer make it easier to organize. The only change I would make is a light in the freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi LM26, thank you for sharing your feedback! We’re glad to hear that your fridge fits perfectly in your kitchen and that the freezer drawers are helping you stay organized.
We also appreciate your note about adding a light in the freezer—your feedback is valuable and will be shared with the appropriate team for consideration. Thank you again for taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your note about adding a light in the freezer—your feedback is valuable and will be shared with the appropriate team for consideration. Thank you again for taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great addition to my kitchen
on March 7, 2026
Posted by: Mike NH
[This review was collected as part of a promotion.] My new counter depth the door fridge was a please addition. Not only does it look great, it had more storage space that I expected. It also has a very organized bottom freezer. Although it arrived only two weeks ago, I am so pleased in my purchase
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that your new counter-depth fridge exceeded your expectations with its storage and organized bottom freezer. We’re glad it’s a great addition to your home and appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good for now
on March 7, 2026
Posted by: samakam
[This review was collected as part of a promotion.] let's see how long it will last...
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 10, 2026
Hello, Samakam. Thank you for sharing your thoughts! We’re glad to hear your refrigerator is working well so far, and we hope it continues to serve you reliably for years to come. If you ever have questions, need tips, or want assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 7, 2026
Posted by: Veteran53
[This review was collected as part of a promotion.] Very pleased with my purchase and only thing is I miss having more space .
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 10, 2026
Thank you for sharing your feedback. We’re glad to hear that you’re very pleased with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We understand that counter-depth models offer a sleek, space-saving design but can have slightly less storage capacity than standard-depth refrigerators. We appreciate your input and hope the layout and features continue to make your daily use convenient and enjoyable.
If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand that counter-depth models offer a sleek, space-saving design but can have slightly less storage capacity than standard-depth refrigerators. We appreciate your input and hope the layout and features continue to make your daily use convenient and enjoyable.
If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on March 7, 2026
Posted by: Fardog
[This review was collected as part of a promotion.] The refrigerator is excellent. It performs just as advertised and is a good size for my wife and I.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 10, 2026
Hi Fardog! Thank you for sharing your feedback! We’re delighted to hear that your refrigerator is performing as advertised and that the size works well for you and your wife.
We truly appreciate you taking the time to let us know about your experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to let us know about your experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com