Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
chuck877
on March 2, 2026
Posted by: chuck877
[This review was collected as part of a promotion.] We have had it for only 6 months. Bothe the refrigerator and freezer work well. No problems. This one is a little smaller than our previous one but since we have just 2 people using it, it has ample room.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! We’re so happy to hear that both the refrigerator and freezer are working well for you and that they’re providing ample room for your needs.
We understand that the size difference can be noticeable, but we’re glad to know it’s the perfect fit for your home and lifestyle. If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We understand that the size difference can be noticeable, but we’re glad to know it’s the perfect fit for your home and lifestyle. If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire French Door
on March 2, 2026
Posted by: Britt L
[This review was collected as part of a promotion.] So far so good. Love the look and functionality of the set up the fridge has. It’s very roomie and perfect for fitting all my necessities. Although it’s only my daughter and I, we opted for the french door for hosting and the smaller fit was perfect for our kitchen.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 3, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new French-door Frigidaire refrigerator is both stylish and functional. It’s wonderful that the roomy design fits all your necessities and is perfect for hosting while still fitting well in your kitchen. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautifully sleek!
on March 2, 2026
Posted by: Yoopergirl
[This review was collected as part of a promotion.] We love the look of our new refrigerator! We don't miss our side by side as the freezer couldn't accommodate frozen pizzas or other larger items. Our new refrigerator, with the compartment drawers, keeps everything easy to see and is easily accessible. The ice maker is fast and we don't miss having it on the door. Overall we're very happy with our choice.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 3, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new refrigerator is meeting your needs so well. It’s wonderful that the compartment drawers make items easy to see and access and that the ice maker is fast and convenient. We’re so glad you’re happy with your choice! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Frig
on March 2, 2026
Posted by: My New Unit
[This review was collected as part of a promotion.] love the new frig..mostly love the freezer in the bottom and spacious space up top. Don't have to bend down as much.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 4, 2026
Hi there! Thank you for sharing your feedback! We’re so glad to hear that you’re loving your new Frigidaire refrigerator, especially the convenient bottom freezer and the spacious upper compartment. Making everyday access easier is exactly what we aim for with this design, and it’s great to know it’s making a difference for you.
We appreciate you taking the time to share your experience and hope your fridge continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate you taking the time to share your experience and hope your fridge continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Range and Fridge
on March 3, 2026
Posted by: David Ama
[This review was collected as part of a promotion.] Both my new range and refrigerator work great!
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 3, 2026
Thank you for your feedback! We’re thrilled to hear that both your new range and refrigerator are working great and meeting your needs. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Kitchen Favorite
on March 3, 2026
Posted by: Polly 1
[This review was collected as part of a promotion.] Just remodeled my kitchen
My Fridge was the high end Jewelry it needed
My Fridge was the high end Jewelry it needed
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 4, 2026
Hello Polly 1!
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator is the “high-end jewelry” of your newly remodeled kitchen. It’s wonderful to know it’s making such a stylish and functional impact in your home.
We truly appreciate you choosing Frigidaire. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator is the “high-end jewelry” of your newly remodeled kitchen. It’s wonderful to know it’s making such a stylish and functional impact in your home.
We truly appreciate you choosing Frigidaire. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far it’s great
on March 3, 2026
Posted by: Richardx
[This review was collected as part of a promotion.] We have only had it a week and really like the layout
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 4, 2026
Hello Richardx!
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the layout of your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator so far.
We truly appreciate you choosing Frigidaire for your home. Thank you again for your review! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the layout of your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator so far.
We truly appreciate you choosing Frigidaire for your home. Thank you again for your review! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bright Lights
on March 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] First French Door Fridge. I like it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 4, 2026
Hi Gertrude! Thank you for sharing your excitement!
We’re thrilled to hear that you’re enjoying your first French Door refrigerator. It’s always exciting to experience the convenience and style that this design brings, and we’re glad it’s making a positive difference in your kitchen.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re thrilled to hear that you’re enjoying your first French Door refrigerator. It’s always exciting to experience the convenience and style that this design brings, and we’re glad it’s making a positive difference in your kitchen.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com