Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Good choice
on February 28, 2026
Posted by: Wet bar fridge
[This review was collected as part of a promotion.] This size fits my wer bar area perfectly.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 3, 2026
Hi there, valued consumer! We’re so glad to hear that your Frigidaire appliance fits your wet bar area perfectly! It’s great when everything lines up just right.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and enjoy your new appliance! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and enjoy your new appliance! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire
on February 28, 2026
Posted by: RoTaffy
[This review was collected as part of a promotion.] Perfect size for small space. Good size freezer and excellent interior configuration.
Would recommend!
Would recommend!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi RoTaffy! Thank you for your wonderful feedback! We’re so glad to hear that your new refrigerator is the perfect fit for your space and that you’re enjoying the freezer size and interior configuration. It’s great to know it’s working well for you!
We truly appreciate your recommendation and are thrilled that you’re satisfied with your purchase. If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate your recommendation and are thrilled that you’re satisfied with your purchase. If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Still new but...
on February 28, 2026
Posted by: RAROW
[This review was collected as part of a promotion.] it is working as expected. Buy a Frigidaire, a brand that specializes in fridges NOT phones.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 3, 2026
Hello RAROW, thank you for your feedback! We’re glad to hear that your Frigidaire appliance is working as expected. We take pride in focusing on quality home appliances, and it’s great to know you’re enjoying the results.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and enjoy your Frigidaire appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and enjoy your Frigidaire appliance!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 1, 2026
Posted by: Shoe22
[This review was collected as part of a promotion.] Love the easy access to shelves and freezer. Great for Seniors
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 3, 2026
Hi, Shoe22! We truly appreciate your feedback! We’re so glad to hear that the design of your Frigidaire French Door Refrigerator provides easy access and works great for seniors. Thank you for choosing Frigidaire for your home. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST. Our team is always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Satisfied Consumer
on March 1, 2026
Posted by: Gigi George
[This review was collected as part of a promotion.] I am more than pleased with my purchase. If I was unhappy with anything it was the lack of a owner's manual. I'm old and still like paper for things like user guides.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 2, 2026
Hello Gigi George!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re thrilled to hear that you’re more than pleased with your purchase.
We appreciate your note about the owner’s manual. While digital manuals are now standard, we understand the convenience of a printed copy and your feedback will be shared with our team for consideration.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Thank you for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re thrilled to hear that you’re more than pleased with your purchase.
We appreciate your note about the owner’s manual. While digital manuals are now standard, we understand the convenience of a printed copy and your feedback will be shared with our team for consideration.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Thank you for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 1, 2026
Posted by: SLR57
[This review was collected as part of a promotion.] Looks good,
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi SLR57,
Thank you for sharing! We’re so glad to hear you’re enjoying the look of your French door refrigerator. A great design can really elevate the whole kitchen space.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Thank you for sharing! We’re so glad to hear you’re enjoying the look of your French door refrigerator. A great design can really elevate the whole kitchen space.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on March 1, 2026
Posted by: Dihard
[This review was collected as part of a promotion.] Small, yet good layout. Big freezer space. Great ice maker, but but stainless steel or copper H2o line.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! We’re glad to hear that you’re happy with the layout and the spacious freezer. It’s great to know that the ice maker is working well for you too!
We also appreciate your note about the stainless steel or copper water line. The standard water lines provided typically work well with the unit, but if you’re looking to upgrade, using high-quality materials like stainless steel can enhance durability and prevent potential issues.
If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We also appreciate your note about the stainless steel or copper water line. The standard water lines provided typically work well with the unit, but if you’re looking to upgrade, using high-quality materials like stainless steel can enhance durability and prevent potential issues.
If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 2, 2026
Posted by: Rnfan2car
[This review was collected as part of a promotion.] Love this refrigerator. More convenient
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 4, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you love your new refrigerator and that it’s making your daily routines more convenient. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com