Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on March 25, 2026
Posted by: Magic KG
[This review was collected as part of a promotion.] I love the refrigerator. I wish it was bigger.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 26, 2026
Hi Magic KG!
Thank you for sharing your feedback—we’re so glad to hear that you love your new Frigidaire refrigerator!
We understand wanting a bit more space, and your input is valuable as we continue to improve our products. It’s wonderful to hear that despite the size, the refrigerator is meeting your needs and providing a positive experience in your kitchen.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your feedback—we’re so glad to hear that you love your new Frigidaire refrigerator!
We understand wanting a bit more space, and your input is valuable as we continue to improve our products. It’s wonderful to hear that despite the size, the refrigerator is meeting your needs and providing a positive experience in your kitchen.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 25, 2026
Posted by: Jculley14
[This review was collected as part of a promotion.] For the most part I'm happy with my new fridge. But it keeps making a buzzing noise every time it turns on.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 25, 2026
Thank you for sharing your feedback! We’re glad to hear that you’re generally happy with your new refrigerator. We understand that the buzzing noise when it turns on can be concerning.
Our team would be happy to help determine if this is normal operation or if further assistance is needed. Please reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, so we can help ensure your refrigerator is working as it should.
Thank you for choosing Frigidaire! – Maria
Our team would be happy to help determine if this is normal operation or if further assistance is needed. Please reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, so we can help ensure your refrigerator is working as it should.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love Our New Refrigerator
on March 25, 2026
Posted by: Ditto143
[This review was collected as part of a promotion.] We are thrilled with our new Frigidaire refrigerator. Fits perfectly into the niche in our kitchen. Love that the doors for the fridge are on top, no more having to move our dogs out of the way come their meal times. Freezer compartments are set up perfectly. We 100% made the right choice
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 26, 2026
Hi, Ditto143! Thank you so much for sharing your feedback! We’re thrilled to hear that your new Frigidaire refrigerator fits perfectly in your kitchen and is making everyday life easier—even keeping your dogs out of the way during meal times! It’s wonderful to know the freezer compartments and overall design are working so well for your family.
We truly appreciate you choosing Frigidaire and are so happy to hear you feel confident in your choice!
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We truly appreciate you choosing Frigidaire and are so happy to hear you feel confident in your choice!
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!!
on March 25, 2026
Posted by: Lainey224
[This review was collected as part of a promotion.] Love my new fridge. Upgraded my refrigerator and stove this past month and wanted to stick with the Frigidaire brand as I had no issues with my previous ones. This model was the perfect fit for my tiny space. This is my first fridge with an ice maker and I’ve enjoyed having instant access to great quality ice for my morning iced coffee. I’d recommend if you’re looking for something budget friendly that looks high end.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 25, 2026
Hello Lainey224!
Thank you for sharing your experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV)! We’re thrilled to hear that it was the perfect fit for your space and that you’re enjoying the convenience of the ice maker for your morning iced coffee. We’re glad you chose to stick with Frigidaire and that this model meets your needs while offering a high-end look at a budget-friendly value.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV)! We’re thrilled to hear that it was the perfect fit for your space and that you’re enjoying the convenience of the ice maker for your morning iced coffee. We’re glad you chose to stick with Frigidaire and that this model meets your needs while offering a high-end look at a budget-friendly value.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator
on March 25, 2026
Posted by: KirkDouglas
[This review was collected as part of a promotion.] We have only had the new refrigerator for a week, but so far it is excellent.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 25, 2026
Hello KirkDouglas!
Thank you for sharing your experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV)! We’re thrilled to hear that it’s off to an excellent start.
We hope it continues to meet your needs and makes storing and organizing your groceries easy and convenient.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV)! We’re thrilled to hear that it’s off to an excellent start.
We hope it continues to meet your needs and makes storing and organizing your groceries easy and convenient.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good refrigerator
on March 24, 2026
Posted by: Benben25
[This review was collected as part of a promotion.] This refrigerator meets all I need. There’s only 2 people using it so we don’t need a lot of room for food. It fits us just fine. The ice maker works great. The freezer is just big enough.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 25, 2026
Thank you for your feedback! We’re glad to hear that your Frigidaire refrigerator meets your needs and fits perfectly for your household. It’s great to know the ice maker is working well and the freezer provides just the right amount of space.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy with Purchased
on March 24, 2026
Posted by: Lmurill69
[This review was collected as part of a promotion.]
Response from frigidaire.comBy John, Online Outreach Specialist, March 25, 2026
Hello, Lmurill69. Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8 p.m. EST. We’ll be happy to assist you. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving our new fridge
on March 24, 2026
Posted by: MonoGolfboy
[This review was collected as part of a promotion.] We absolutely love our new fridge. We especially like the way the interior lights brighten slowly instead of turning in full the minute you open the door. While it is a bit smaller than our previous unit, it holds just about the same amount of items.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 26, 2026
Hi MonoGolfboy,
Thank you for sharing your experience with us! We’re so happy to hear that you absolutely love your new refrigerator. The gradual interior lighting is a feature many customers enjoy, and we’re glad it adds to your overall experience. It’s also great to know that even with a slightly smaller size, it still meets your storage needs—that’s exactly the kind of efficiency we aim for.
If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help!
— Reed
Thank you for sharing your experience with us! We’re so happy to hear that you absolutely love your new refrigerator. The gradual interior lighting is a feature many customers enjoy, and we’re glad it adds to your overall experience. It’s also great to know that even with a slightly smaller size, it still meets your storage needs—that’s exactly the kind of efficiency we aim for.
If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com