Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great smaller refrigerator
on May 21, 2026
Posted by: KBrett
[This review was collected as part of a promotion.] The available space in our kitchen was tight, but this is the perfect size fridge for 2 people. Plenty of freezer space with multiple storage areas, not just one large basket. The refrigerator has plenty of door, drawer and shelf space for everything.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 25, 2026
Hi KBrett!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that your refrigerator was the perfect fit for your kitchen space and that it provides the right balance of freezer and refrigerator storage for your needs. It’s great to know that the multiple storage areas and thoughtful design are working well for you and making organization easier.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that your refrigerator was the perfect fit for your kitchen space and that it provides the right balance of freezer and refrigerator storage for your needs. It’s great to know that the multiple storage areas and thoughtful design are working well for you and making organization easier.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 21, 2026
Posted by: Kigalleg
[This review was collected as part of a promotion.] Absolutely love my new refrigerator.
No longer loose my produce after a couple of days.
No longer loose my produce after a couple of days.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 25, 2026
Hi Kigalleg!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you absolutely love your new refrigerator and that it’s helping keep your produce fresher for longer. It’s always great to know when a product is making a positive difference in your daily routine.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you absolutely love your new refrigerator and that it’s helping keep your produce fresher for longer. It’s always great to know when a product is making a positive difference in your daily routine.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my fridge!
on May 21, 2026
Posted by: Mygirls4
[This review was collected as part of a promotion.] I was worried that this new fridge would be smaller than my side by side because the cubic feet was so much less. Much to my surprise I have so much more room! The French doors open to allow for so much room inside. I also love the bottom freezer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 25, 2026
Hi Mygirls4, thank you for your feedback. We’re glad to hear your new refrigerator exceeded your expectations and that you’re enjoying the spacious interior created by the French door design, along with the convenience of the bottom freezer.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2026
Posted by: kermworm
[This review was collected as part of a promotion.] Perfectly nice! A little awkward not having a shallow drawer for cheese and stuff but not a big deal for me. I like the door shelves that perfectly fit milk, the separate freezer drawers, and the bright and open main part of the fridge that makes it feel clean and fresh.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 25, 2026
Hello there, Kermworm! Thank you for your detailed feedback. We’re glad to hear you’re enjoying the door shelves, separate freezer drawers, and the bright, open design of your refrigerator. We also appreciate your note regarding the lack of a shallow drawer for items like cheese. Feedback like this is very helpful and will be shared with our product team.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Size
on May 20, 2026
Posted by: Steveyos
[This review was collected as part of a promotion.] I have had this refrigerator for about a month now. It is the perfect size for what I needed. It has been consistent keeping everything thing cold. The fridge lighting is excellent. There is not a light in the freezer. The ice maker works great and makes square ice cubes and the bin is large enough. Highly recommend this unit.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 22, 2026
Hi, Steveyos! Thank you for taking the time to share your experience with your new French door refrigerator! We’re delighted to hear that it has been the perfect size for your needs and that it’s keeping everything consistently cold. It’s also wonderful to know you’re enjoying the bright refrigerator lighting and that the ice maker is performing well with its large-capacity bin and square ice cubes. Your recommendation means a lot to us, and we truly appreciate your feedback regarding the freezer lighting as well.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
My food keeper
on May 20, 2026
Posted by: Ladypop17
[This review was collected as part of a promotion.] This refrigerator is perfect for what I need. My space is not big and I did not want all the technology. My old refrigerator lasted for 19 yrs and I imagine it was starting to go long before it actually stopped working. This refrigerator keeps everything nice and cold and frozen so I am very happy with its performance and lol.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 22, 2026
Hi there. Thank you for your feedback! We’re so glad to hear your Frigidaire refrigerator is the perfect fit for your space and that it’s keeping everything reliably cold and frozen. It’s great to know you’re happy with its straightforward performance. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the stainless steel
on May 20, 2026
Posted by: Cito925
[This review was collected as part of a promotion.] I recently upgraded my fridge and I love this new
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 25, 2026
Hi, Cito925! We’re really glad to hear you’re loving your new Frigidaire refrigerator! It’s great that the stainless steel finish and your recent upgrade are both working out so well for you—those improvements really can make a big difference in both look and everyday use.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the French Door Fridge
on May 20, 2026
Posted by: DFP57
[This review was collected as part of a promotion.] The refrigerator is very nice and spacious. The freezer drawer has more room than I thought it would.
I am very happy so far..
I am very happy so far..
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 25, 2026
Hi, DFP57! We’re really glad to hear you’re enjoying your Frigidaire French door refrigerator! It’s great that the spacious interior and the freezer drawer are both exceeding your expectations—that extra room really does make a difference in everyday use.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com