Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
on February 27, 2026
Posted by: IMCI
[This review was collected as part of a promotion.] A great fridge, operationally, and appearance wise, but in showing my advanced age, everything is stored in plain view. There are two drawers for fruit and produce but everything else must be stored out in the open. Eggs, butter, cheeses, cold cuts…. A bit disorganized.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 2, 2026
Hi IMCI,
Thank you for sharing your thoughts with us. We’re so glad to hear that you’re enjoying your refrigerator’s performance and appearance—that’s wonderful to know!
We also appreciate your honest feedback regarding the interior storage layout. We understand that having more concealed or dedicated compartments for items like eggs, butter, cheeses, and cold cuts can help things feel more organized and easier to manage. Your comments are valuable, and insights like this help us continue improving future designs to better meet our customers’ needs.
If you’d like to explore available accessories or organization solutions that may be compatible with your model, we’d be happy to help. Please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 for further assistance.
Thank you again for taking the time to share your experience.
— Reed
Thank you for sharing your thoughts with us. We’re so glad to hear that you’re enjoying your refrigerator’s performance and appearance—that’s wonderful to know!
We also appreciate your honest feedback regarding the interior storage layout. We understand that having more concealed or dedicated compartments for items like eggs, butter, cheeses, and cold cuts can help things feel more organized and easier to manage. Your comments are valuable, and insights like this help us continue improving future designs to better meet our customers’ needs.
If you’d like to explore available accessories or organization solutions that may be compatible with your model, we’d be happy to help. Please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 for further assistance.
Thank you again for taking the time to share your experience.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator
on February 27, 2026
Posted by: Cat87
[This review was collected as part of a promotion.] Our new refrigerator is wonderful. Love the size and stainless steal.
Response from frigidaire.comBy John, Online Outreach Specialist, February 27, 2026
Hello, Cat87. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 27, 2026
Posted by: JM2026
[This review was collected as part of a promotion.] All is good except... As I don't care to use the ice maker, do you have a solution to use the vacated space for making ice the conventional way, i.e. trays?
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 2, 2026
Thank you for your feedback! We’re glad to hear that everything is going well with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. For those who prefer not to use the ice maker and want to make ice the traditional way with trays, we suggest utilizing the space in the freezer where the ice maker would be located. The area can be repurposed for ice trays or any other items you'd like to store.
If you need further assistance or tips on optimizing the freezer space, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
If you need further assistance or tips on optimizing the freezer space, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
A good refrigerator
on February 27, 2026
Posted by: Jeff6836
[This review was collected as part of a promotion.] After about 5 months of refrigerator use, we are still satisfied with the performance and features of our Frigidaire 17.6-cubic-foot counter-depth french-door refrigerator. It has more useable space inside than we had expected, it is operating well, it is trouble-free, and it fits efficiently into our available kitchen nook.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 2, 2026
Thank you for your wonderful feedback! We’re delighted to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator has exceeded your expectations with its usable space, trouble-free operation, and efficient fit in your kitchen. It’s great to know that it continues to perform well and meet your needs.
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on February 28, 2026
Posted by: Drpat75
[This review was collected as part of a promotion.] This is the roomiest refrigerator we have ever owned. It fits our space and gives us the capacity needed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 3, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that your new refrigerator is the roomiest you’ve ever owned and that it fits your space perfectly. It’s wonderful to know it provides the capacity you need for all your storage needs. We’re so glad it’s meeting your expectations!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
EXACTLY WHAT I NEEDED
on February 28, 2026
Posted by: NEW SIDE BY SIDE USER
[This review was collected as part of a promotion.] I'M REALLY ENJOYING THE NEW FRIGIDARE. EVERYTHING IS ORGANIZED AS NEEDED. THIS IS THE FIRST SIDE BY SIDE I'VE EVER HAD AND I KEEP TRYING TO OPEN IT ON THE RIGHT SIDE. BUT I WILL GET USE TO IT. PERFECT CHOICE.
THANK YOU FRIGIFDARE.
THANK YOU FRIGIFDARE.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 3, 2026
Hi there. Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying your new side-by-side refrigerator and that it’s helping keep everything organized just the way you need. It’s completely normal to get used to the right-side door at first, and we’re glad you feel it was the perfect choice.
We appreciate you choosing Frigidaire and hope it continues to make your daily routines easier and more enjoyable!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope it continues to make your daily routines easier and more enjoyable!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great new fridge
on February 28, 2026
Posted by: Djgstav
[This review was collected as part of a promotion.] Great new fridge!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 3, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you’re enjoying your new fridge and that it’s meeting your needs.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 28, 2026
Posted by: cmascari
[This review was collected as part of a promotion.] Works great, just the right size for our kitchen. Like the way the shelves are configured.
Very happy with this purchase.
Very happy with this purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 3, 2026
Thank you for sharing your feedback! We’re delighted to hear that your new refrigerator is the perfect size for your kitchen and that you’re enjoying the shelf configuration.
We’re so glad to know you’re very happy with your purchase! If you ever have any questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re thrilled your refrigerator is meeting your needs! — Maria
We’re so glad to know you’re very happy with your purchase! If you ever have any questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re thrilled your refrigerator is meeting your needs! — Maria
Written by a customer while visiting frigidaire.com