Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Refrigerator
on February 25, 2026
Posted by: Kksa
[This review was collected as part of a promotion.] Great refrigerator, so much room in the freezer also … very quiet , you don’t even hear it go on and off , I love the LED lights inside and the door warning when the doors are left open …love everything about it
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 27, 2026
Hi there. Thank you for your wonderful feedback! We’re thrilled to hear that you love your new refrigerator—the spacious freezer, quiet operation, bright LED lights, and door alarm all make a difference. We’re so glad it’s exceeding your expectations!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: CJEV
[This review was collected as part of a promotion.] Great appliance. It has plenty of door and shelf space. Looks good and us quiet.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 26, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the spacious shelves, sleek design, and quiet operation. We appreciate your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Small French Door for a compact kitchen.
on February 25, 2026
Posted by: KJB in Cal
[This review was collected as part of a promotion.] The refrigerator is great. I have a small kitchen from the 1990s with lower cabinets. This fits into the space and looks great. One thing other reviews have noted is that there is no light in the bottom freezer compartment--which is too bad. But, with the kitchen lights on or the refrigerator doors open there is plenty of of light.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 26, 2026
Thank you for sharing your experience! We’re glad to hear that your 18 Cu. Ft. Counter-Depth French Door Refrigerator fits perfectly in your kitchen and looks great. We appreciate your feedback about the bottom freezer light—your insights are helpful as we continue to improve our products. It’s great to know that with your kitchen lighting and open doors, the interior remains bright and easy to use. We hope it continues to meet your needs and make your kitchen more convenient! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on February 25, 2026
Posted by: Larry1945
[This review was collected as part of a promotion.] This one checked all of the boxes. The refrigerator is quite functional and meets our senior needs. The freezer on the bottom and fridge on top means no more frozen food avalanches or standing on our heads to find items on the bottom shelf and a great little ice maker
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 27, 2026
Hi Larry1945! Thank you so much for sharing this wonderful feedback!
We’re delighted to hear that your refrigerator checked all the boxes and is meeting your needs so well. Having the refrigerator on top and the freezer on the bottom really can make everyday access much easier — no more bending down to search for frequently used items or dealing with those “frozen food avalanches.”
It’s also great to know you’re enjoying the ice maker and finding the design functional and practical. Hearing that it’s supporting your comfort and convenience means a lot to us. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re delighted to hear that your refrigerator checked all the boxes and is meeting your needs so well. Having the refrigerator on top and the freezer on the bottom really can make everyday access much easier — no more bending down to search for frequently used items or dealing with those “frozen food avalanches.”
It’s also great to know you’re enjoying the ice maker and finding the design functional and practical. Hearing that it’s supporting your comfort and convenience means a lot to us. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Refrigerator
on February 25, 2026
Posted by: Shensley2016
[This review was collected as part of a promotion.] Small yet mighty and perfect for my kitchen! This refrigerator is smaller is size than my old fridge but much more efficient. I love the bright light! I can see everything quickly. The three pull out shelves in the bottom freezer is awesome. Finally, the ice maker stays full and doesn’t make a lot of noise. I couldn’t be happier with my new Frigidaire stainless steel refrigerator!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 27, 2026
Hi Shensley2016! Thank you for sharing such an enthusiastic review!
We’re thrilled to hear that your new Frigidaire refrigerator is such a great fit for your kitchen. It’s wonderful that the bright lighting, efficient design, and three pull-out freezer shelves are making organization and access easy.
We’re also glad the ice maker is keeping up without excess noise — those details really make a difference in daily use. Your excitement truly means a lot, and we’re so happy your new refrigerator is exceeding your expectations!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re thrilled to hear that your new Frigidaire refrigerator is such a great fit for your kitchen. It’s wonderful that the bright lighting, efficient design, and three pull-out freezer shelves are making organization and access easy.
We’re also glad the ice maker is keeping up without excess noise — those details really make a difference in daily use. Your excitement truly means a lot, and we’re so happy your new refrigerator is exceeding your expectations!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: Grams1939
[This review was collected as part of a promotion.] I love this product, especially the interior lighting. It is super bright.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 27, 2026
Hi Grams1939! Thank you for sharing your feedback!
We’re so glad to hear that you love your new refrigerator and especially enjoy the bright interior lighting. Good lighting really makes it easy to see everything at a glance and keeps your fridge organized.
We appreciate you taking the time to share your experience and hope your refrigerator continues to make daily use convenient and enjoyable! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re so glad to hear that you love your new refrigerator and especially enjoy the bright interior lighting. Good lighting really makes it easy to see everything at a glance and keeps your fridge organized.
We appreciate you taking the time to share your experience and hope your refrigerator continues to make daily use convenient and enjoyable! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: Kim315
[This review was collected as part of a promotion.] I absolutely love it!
I feel it has so much more space than what I’m use to. I’d recommend it to anyone
I feel it has so much more space than what I’m use to. I’d recommend it to anyone
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 26, 2026
Hi, Kim315! Thank you for choosing Frigidaire! We’re delighted to hear that you’re enjoying the spacious interior of your French door refrigerator and truly appreciate your recommendation. Knowing that our appliances are making everyday life easier means a lot to us. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we’re always here to support you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sweet
on February 26, 2026
Posted by: Npaniccia
[This review was collected as part of a promotion.] I was so glad , we could found a really nice refrigerator. . It opens up so nice and there is so much room, for a smaller refrigerator. Thank you again.
Response from frigidaire.comBy John, Online Outreach Specialist, February 26, 2026
Hello, Npaniccia. Thank you for sharing your feedback!
We’re thrilled to hear that you found a refrigerator that fits your needs so perfectly. It’s wonderful to know that despite its smaller size, it offers plenty of room and opens up nicely for easy access.
We truly appreciate you choosing Frigidaire. If you have any additional questions or need assistance with your appliance, please don’t hesitate to reach out via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. EST. We’re always happy to help! -John
We’re thrilled to hear that you found a refrigerator that fits your needs so perfectly. It’s wonderful to know that despite its smaller size, it offers plenty of room and opens up nicely for easy access.
We truly appreciate you choosing Frigidaire. If you have any additional questions or need assistance with your appliance, please don’t hesitate to reach out via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com