Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Excellent choice for a small kitchen
on February 25, 2026
Posted by: RW0001
[This review was collected as part of a promotion.] Excellent choice for a small kitchen with limited space. Great features, well lit, good usable access, freezer on the bottom is awesome. Great overall design and quality.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 25, 2026
Thank you for sharing your experience! We’re thrilled to hear your refrigerator is working well in your small kitchen and that you’re enjoying the features, lighting, and bottom freezer. We appreciate your kind words about the design and quality! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 25, 2026
Posted by: Steve 1945
Like the appearance. Tidy, but no butter keeper or meat drawer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 26, 2026
Hi Steve! Thank you for sharing your feedback! We’re glad to hear that you like the appearance and tidy layout of your Frigidaire refrigerator.
We understand your point about the absence of a dedicated butter keeper or meat drawer. Those specialized compartments can be helpful for organization and optimal storage, and your feedback is valuable for future product considerations.
We appreciate your input and hope the rest of the fridge’s features continue to meet your needs. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your point about the absence of a dedicated butter keeper or meat drawer. Those specialized compartments can be helpful for organization and optimal storage, and your feedback is valuable for future product considerations.
We appreciate your input and hope the rest of the fridge’s features continue to meet your needs. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
The fridge is the perfect size for our small space.
on February 25, 2026
Posted by: Japanesehamsammy
[This review was collected as part of a promotion.] It has a sleek design and is perfect for our needs.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 25, 2026
Thank you for sharing your feedback! We’re glad to hear the appliance’s sleek design fits your needs perfectly. We appreciate you taking the time to share your experience. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious fridge for a compact space
on February 25, 2026
Posted by: Sogeking
[This review was collected as part of a promotion.] We love our new fridge. The ice maker is quick and effective, and the fridge is so spacious for the size. We feel much more organized!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 26, 2026
Hi Sogeking,
Thank you for sharing your feedback! We’re thrilled to hear that you love your new refrigerator and that the ice maker is quick and effective. It’s wonderful to know the spacious interior is helping you stay more organized while still fitting your space.
If you ever have questions about features, settings, or tips to keep your refrigerator performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you for sharing your feedback! We’re thrilled to hear that you love your new refrigerator and that the ice maker is quick and effective. It’s wonderful to know the spacious interior is helping you stay more organized while still fitting your space.
If you ever have questions about features, settings, or tips to keep your refrigerator performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Needed to fit right spot
on February 25, 2026
Posted by: HH5c5
[This review was collected as part of a promotion.] this fridge fit the tight spa opening that we have in our kitchen. it’s been a good fridge kind of wish there was more storage spots in it but for what we need it works perfectly fine. Well priced as well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 26, 2026
Hi there. Thank you for your feedback! We’re glad to hear that your fridge fits perfectly in your kitchen’s space and is meeting your needs. We appreciate your input on storage spots and are happy to know it’s working well for you at a great value.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on February 25, 2026
Posted by: Masey
[This review was collected as part of a promotion.] Nice looking and quiet also makes great ice
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 26, 2026
Hi Masey,
Thank you for sharing your feedback! We’re delighted to hear that your French-door refrigerator looks great, runs quietly, and produces excellent ice. It’s wonderful to know it’s performing well and fitting nicely into your home.
If you ever have questions about features, settings, or care tips to keep your refrigerator operating at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you for sharing your feedback! We’re delighted to hear that your French-door refrigerator looks great, runs quietly, and produces excellent ice. It’s wonderful to know it’s performing well and fitting nicely into your home.
If you ever have questions about features, settings, or care tips to keep your refrigerator operating at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator French doors
on February 25, 2026
Posted by: Doug1970
[This review was collected as part of a promotion.] Working great everything is visible in fridge and seems spacious over the old double door fridge it replaced.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 26, 2026
Hi Doug1970,
Thank you for sharing your feedback! We’re so glad to hear your new refrigerator is working great and that the layout makes everything easy to see while providing more usable space than your previous double-door model. It’s wonderful to know it’s a satisfying upgrade for your kitchen.
If you ever have questions about features, settings, or tips to keep your refrigerator performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you for sharing your feedback! We’re so glad to hear your new refrigerator is working great and that the layout makes everything easy to see while providing more usable space than your previous double-door model. It’s wonderful to know it’s a satisfying upgrade for your kitchen.
If you ever have questions about features, settings, or tips to keep your refrigerator performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 25, 2026
Posted by: Cj715
[This review was collected as part of a promotion.] We had difficulty installing the plastic shelving inside the doors. One really did not fit properly on the brackets. We ended up using glue to keep it in place.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 27, 2026
Hi there. Thank you for your feedback. We’re sorry to hear you experienced difficulty installing the door shelving. That’s certainly not the experience we want for our customers. The bins should fit securely without the need for adhesive, and we’d be happy to review this with you to ensure everything is properly aligned and installed. Please consider contacting our customer support team so we can assist further.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com