Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love My New Frigidaire!
on February 20, 2026
Posted by: gbobmi
[This review was collected as part of a promotion.] Performs beautifully, nice layout of the interior. Love the bright interior light, and spacious storage for a small refrigerator. Sure beats our old refrigerator!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 23, 2026
Good day, Gbobmi! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire refrigerator is performing beautifully and that you love the bright interior light and spacious layout. It’s great to know it’s a noticeable upgrade from your previous refrigerator!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good!
on February 20, 2026
Posted by: mkwside
[This review was collected as part of a promotion.] So far so good! We knew we would have to adjust to the smaller capacity when switching to a counter depth- so that’s no bother. The only 2 things that bug me slightly is try at the doors don’t always close and you have to be extra mindful that you check, and the box for the ice is tiny. Besides that it works and functions beautifully! I love the freezer drawers, and the organization it offers. I would definitely recommend this fridge to others 🙂
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 23, 2026
Hello mkwside!
Thank you for sharing your experience with the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator! We’re glad to hear that the refrigerator is functioning beautifully and that you’re enjoying the freezer drawers and overall organization.
We appreciate your feedback regarding the door closure and ice bin size, and we understand how those small details can make a difference. It’s great to know that, despite these minor points, the fridge is meeting your needs and that you would recommend it to others. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator! We’re glad to hear that the refrigerator is functioning beautifully and that you’re enjoying the freezer drawers and overall organization.
We appreciate your feedback regarding the door closure and ice bin size, and we understand how those small details can make a difference. It’s great to know that, despite these minor points, the fridge is meeting your needs and that you would recommend it to others. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refrigerator
on February 20, 2026
Posted by: Ed1978
[This review was collected as part of a promotion.] Overall this is a very good refrigerator, though I’m not fond of the doors not closing unless done manually, even though it is installed properly. It seems that there is a ‘catch’ when the doors are about 6 inches from closing that prevents complete closing.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 23, 2026
Hi Ed1978! Thank you for sharing your feedback. We’re glad to hear that, overall, you’re satisfied with your refrigerator.
We’re sorry to hear about the difficulty with the doors not closing automatically. That does sound frustrating, and we understand how important smooth operation is for everyday use. The “catch” you’re noticing may be related to the door alignment or gasket seating, which can sometimes require a slight manual adjustment to fully close.
We appreciate you bringing this to our attention, as feedback like yours helps us identify areas for improvement in both design and user experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re sorry to hear about the difficulty with the doors not closing automatically. That does sound frustrating, and we understand how important smooth operation is for everyday use. The “catch” you’re noticing may be related to the door alignment or gasket seating, which can sometimes require a slight manual adjustment to fully close.
We appreciate you bringing this to our attention, as feedback like yours helps us identify areas for improvement in both design and user experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Definitely an upgrade!
on February 20, 2026
Posted by: jstcarroll
from Simi Valley
[This review was collected as part of a promotion.] We’ve been extremely happy with this fridge. Our last fridge literally froze everything, all of our produce and anything in the bottom shelves. This fridge provides the perfect temperature. It looks clean and modern but it’s also extremely practical and easy to organize, I also love that it’s pretty quiet and the French doors are extremely well made. It’s very modern and looks fantastic and is extremely practical and we are really happy with it, would highly recommend this to a friend or family member!
I would recommend this to a friend!
Response from The InsidersBy Jessica, Online Outreach Specialist, February 23, 2026
Thank you so much for sharing your experience! We’re thrilled to hear how happy you are with your 18 Cu. Ft. Counter-Depth French Door Refrigerator. It’s wonderful to know it’s providing the perfect temperature for your foods, looks sleek and modern, and is practical and easy to organize. We’re especially glad you’re enjoying the quiet operation and high-quality French doors.
We truly appreciate your recommendation and are so happy this fridge has been such a great fit for your home! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We truly appreciate your recommendation and are so happy this fridge has been such a great fit for your home! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting The Insiders
Customer Rating
5
Bottom freezer
on February 20, 2026
Posted by: Jj48
[This review was collected as part of a promotion.] Replaced top freezer with bottom freezer and it is sooooooo much better.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 23, 2026
Hi Jj48! Thank you for sharing your experience! We’re so glad to hear that switching from a top freezer to a bottom freezer has made such a positive difference for you.
It’s amazing how a layout change can improve everyday convenience and accessibility. We’re thrilled that you’re enjoying the upgrade and appreciate you taking the time to let us know!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s amazing how a layout change can improve everyday convenience and accessibility. We’re thrilled that you’re enjoying the upgrade and appreciate you taking the time to let us know!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it.
on February 21, 2026
Posted by: bijou1721
[This review was collected as part of a promotion.] We really enjoy our Frigidaire, thank you for an easy-to-use appliance!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 24, 2026
Hi bijou1721, we’re so happy to hear that you’re really enjoying your Frigidaire appliance and that it’s been easy to use—thank you for sharing your kind feedback! It means a lot to our team to know our products are making everyday tasks simpler and more enjoyable.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always here to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 21, 2026
Posted by: Sting822
[This review was collected as part of a promotion.] Great quality and workmanship. Would recommend to anyone looking to buy a refrigerator
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 24, 2026
Hi Sting822, thank you for the wonderful review! We’re delighted to hear you’re impressed with the quality and workmanship of your refrigerator, and we truly appreciate your recommendation to others. Your feedback means a lot to our team.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter dept frig
on February 21, 2026
Posted by: Dive watch
[This review was collected as part of a promotion.] Great frig so far. We needed a smaller frig and this one fits perfectly. Great shelf design.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 24, 2026
Hi there. We’re glad to hear your new fridge is a perfect fit and that you’re enjoying the shelf design! Thank you for choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com