Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great Buy
on February 18, 2026
Posted by: grami50
[This review was collected as part of a promotion.] The new refrigerator is exactly what we wanted. It fits well in the space, lots of room in the refrigerator and the freezer. We really like the size of ice made by the ice maker
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 18, 2026
Hi grami50,
Thank you so much for sharing your feedback! We’re thrilled to hear your new refrigerator is exactly what you wanted and that it fits perfectly in your space. It’s great to know you’re enjoying the spacious refrigerator and freezer compartments.
We’re especially glad to hear you like the size of the ice cubes from the ice maker — those small details can really make a difference in everyday use.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you so much for sharing your feedback! We’re thrilled to hear your new refrigerator is exactly what you wanted and that it fits perfectly in your space. It’s great to know you’re enjoying the spacious refrigerator and freezer compartments.
We’re especially glad to hear you like the size of the ice cubes from the ice maker — those small details can really make a difference in everyday use.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
What a nice upgrade to my kitchen
on February 18, 2026
Posted by: Sp0nge808
[This review was collected as part of a promotion.] This refrigerator is the perfect size for a couple. Love that it doesn’t have lots of bells and whistles. But it does have a nice little ice maker. More room for my frozen foods
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 20, 2026
Hi Sp0nge808! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator is fitting perfectly for your needs.
It sounds like the simplicity of the design — without too many extra features — is exactly what you were looking for, while still giving you the convenience of a small ice maker and plenty of room for frozen foods.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It sounds like the simplicity of the design — without too many extra features — is exactly what you were looking for, while still giving you the convenience of a small ice maker and plenty of room for frozen foods.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it so far!
on February 19, 2026
Posted by: Swamp Life
[This review was collected as part of a promotion.] Just the right size for small villa. Didn't hook up the ice maker so I can't comment on it.
Was missing a large door basket and had included a nutter keeper that didn't fit anywhere, but so far so good
Was missing a large door basket and had included a nutter keeper that didn't fit anywhere, but so far so good
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 20, 2026
Hi there! Thank you for sharing your experience! We’re glad to hear that your Frigidaire refrigerator is the right fit for your small villa and that you’re enjoying it so far.
We understand how missing parts like the large door basket and the extra accessory that didn’t fit could be a bit frustrating. It’s great to hear that despite these minor issues, the refrigerator is working well and you love it. Your feedback is very helpful for understanding real-world use and satisfaction!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand how missing parts like the large door basket and the extra accessory that didn’t fit could be a bit frustrating. It’s great to hear that despite these minor issues, the refrigerator is working well and you love it. Your feedback is very helpful for understanding real-world use and satisfaction!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 19, 2026
Posted by: Homere
[This review was collected as part of a promotion.] so far so good
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 20, 2026
Thank you for your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that everything is going well so far! We hope it continues to deliver the performance, convenience, and style you expect in your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love It
on February 19, 2026
Posted by: Asclepius
from Temple
[This review was collected as part of a promotion.] I was in need of a replacement fridge, and this one is working out perfectly for my needs. I needed a fridge with enough space to store quite a bit of drinks, leftovers, etc, and this fit the bill. The large interior door shelves are nice; however, my one complaint is I wish they were height adjustable. But, I do appreciate the triple layer design they used for the chest style freezer at the bottom, which helps prevent any food from getting buried, and allows for easier organization.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, February 20, 2026
Hi Asclepius, thank you for sharing your detailed feedback! We’re glad to hear your new refrigerator is meeting your needs for storing drinks, leftovers, and more, and that you’re enjoying the spacious interior and the organized triple-layer freezer design. We also appreciate your note about the door shelves—feedback like this is valuable and helps us continue improving our products. If you ever have questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM–8:00 PM ET. We’ll be happy to help. — Reed
Written by a customer while visiting The Insiders
Customer Rating
4
Great Refrigerator for small spaces
on February 19, 2026
Posted by: jacksonaroundtown
[This review was collected as part of a promotion.] Great Refrigerator for small spaces. Is quiet! Keep in mind, it does not have dual cooling! The freezer is relatively small, and if you want the freezer colder, it also increases the top part. Caution if you do, the eggs will freeze. It also does not come with an ice scoop. We did not hook up the water. It does not come with water dispenser. We did not want either water or ice so didn't matter.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 20, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re glad to hear that it’s a great fit for smaller spaces and that you appreciate its quiet operation. Your notes about the freezer size, cooling adjustments, and the absence of dual cooling, ice scoop, and water/ice features are helpful for other customers to consider when evaluating this model.
We appreciate your thoughtful review and hope your refrigerator continues to meet your needs for reliable and efficient cooling in your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We’re glad to hear that it’s a great fit for smaller spaces and that you appreciate its quiet operation. Your notes about the freezer size, cooling adjustments, and the absence of dual cooling, ice scoop, and water/ice features are helpful for other customers to consider when evaluating this model.
We appreciate your thoughtful review and hope your refrigerator continues to meet your needs for reliable and efficient cooling in your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 20, 2026
Posted by: Gert1950
[This review was collected as part of a promotion.] So far so good.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 23, 2026
Hi Gert1950, thank you for your feedback! We’re glad to hear that your Frigidaire appliance is performing well so far. Your satisfaction is very important to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 20, 2026
Posted by: JSCraw1
[This review was collected as part of a promotion.] Nice fridge, bright inside plenty of space.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 23, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the bright interior and spacious design of your refrigerator. We appreciate you choosing Frigidaire and hope it continues to meet your needs.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com