Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Really Happy
on March 27, 2026
Posted by: SFBS
[This review was collected as part of a promotion.] It is great. Quiet. Large refrigerator space, good freezer access. We are really satisfied with it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 30, 2026
Thank you for sharing your feedback! We’re glad to hear that your 17.6 cu. ft. counter-depth French door refrigerator is meeting your expectations.
It’s great that you appreciate the quiet operation, spacious refrigerator compartment, and easy freezer access. We’re delighted that you’re satisfied with your purchase and hope it continues to serve your kitchen needs for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great that you appreciate the quiet operation, spacious refrigerator compartment, and easy freezer access. We’re delighted that you’re satisfied with your purchase and hope it continues to serve your kitchen needs for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on March 27, 2026
Posted by: Layna512
[This review was collected as part of a promotion.] This fridge is my favorite thing I own. It is so beautiful. It is counter depth so I was prepared for a lot less room but it is so well organized that I do not feel like I've lost space. The ice is a great size. The lights are beautiful. I love it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 30, 2026
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your 17.6 cu. ft. counter-depth French door refrigerator has quickly become one of your favorite appliances.
It’s great that the thoughtful organization helps you make the most of the space, and that you’re enjoying features like the ice size and interior lighting. We’re delighted to know that it’s both functional and visually appealing in your kitchen.
We appreciate you taking the time to share your experience and hope you continue to enjoy your refrigerator for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great that the thoughtful organization helps you make the most of the space, and that you’re enjoying features like the ice size and interior lighting. We’re delighted to know that it’s both functional and visually appealing in your kitchen.
We appreciate you taking the time to share your experience and hope you continue to enjoy your refrigerator for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on March 27, 2026
Posted by: Spots dad
[This review was collected as part of a promotion.] It’s great!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 30, 2026
Hi Spots dad, thank you for sharing your feedback! I’m glad to hear that your Frigidaire refrigerator is working great. If you ever have questions or need assistance with your unit, our support team is available via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432, Monday – Friday, 8:30 am – 8 pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 27, 2026
Posted by: Johntomtom
[This review was collected as part of a promotion.] The space in my condo kitchen is small. Frigidaire offered the only full size french door model that fit the existing opening at 68" tall and counter depth. The bonus? It was also the best value for a full featured model.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 30, 2026
Thank you for sharing your feedback! We’re glad to hear that the 17.6 cu. ft. counter-depth French door refrigerator was the perfect fit for your condo kitchen.
It’s great that it met your space requirements while still offering full-size features and excellent value. We appreciate you taking the time to share your experience and hope you continue to enjoy the convenience and functionality of your new refrigerator! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great that it met your space requirements while still offering full-size features and excellent value. We appreciate you taking the time to share your experience and hope you continue to enjoy the convenience and functionality of your new refrigerator! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
THIS IS PERFECT AND I LOVE IT.
on March 26, 2026
Posted by: ALMARZA
[This review was collected as part of a promotion.] THE FREEZER HAS QUITE A BIT OF ROOM.. LOVE THE ICEMAKER AND THE 3 DRAWERS. FRENCH DOORS ARE GREAT.. STAINLESS STEEL IS A MUST FOR THE BEACH CLIMATE. I AM HOPING THIS SAME APPLIANCE FITS IN MY HOME IN PA.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 26, 2026
Thank you for your feedback! We’re thrilled to hear you love the spacious freezer, icemaker, three drawers, and French door design. Stainless steel is definitely a great choice for beach climates. We hope it fits perfectly in your home in Pennsylvania and continues to meet your needs!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better than expected
on March 26, 2026
Posted by: Nanner920
[This review was collected as part of a promotion.] This fridge is exactly the size we needed. It is really spacious in the refrigerator and seems to hold a lot more than our old side by side. The freezer might not be as big, but it keeps me from over buying and having it be too full. I am very, very pleased!
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 30, 2026
Hello there, Nanner920! Thank you for sharing your feedback! We’re thrilled to hear that your new Frigidaire fridge is the perfect size for your needs. It’s great to know that the spacious refrigerator section is helping you stay organized, and that the freezer size works well to prevent overstocking. We’re so glad you’re very, very pleased with your purchase!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great option for smaller area
on March 26, 2026
Posted by: thelisat
[This review was collected as part of a promotion.] Love the new Refrigerator - looks amazing nice and sleek. The room although only 17.6 is huge - it is so organized - I love it.
Response from frigidaire.comBy John, Online Outreach Specialist, March 26, 2026
Hello, Thelisat. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our refrigerator
on March 25, 2026
Posted by: Happy318
[This review was collected as part of a promotion.] It is perfect. Everything so organized and easy to access. Fits perfect. Made well. Freezer draws are perfect. Ice cubes are great. You can see everything. It is against a wall on one side but the door opens with no restriction. Everything is very accessible. Love it. Highly recommend.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 26, 2026
Hi Happy318!
Thank you for sharing such detailed feedback about your Frigidaire refrigerator. We’re thrilled to hear that it’s perfectly organized, easy to access, and fits your space so well. It’s wonderful to know that the freezer drawers, ice maker, and door functionality are making your daily routine more convenient.
Your recommendation means a lot to us, and we’re delighted that your refrigerator is exceeding expectations and providing a positive experience in your kitchen. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing such detailed feedback about your Frigidaire refrigerator. We’re thrilled to hear that it’s perfectly organized, easy to access, and fits your space so well. It’s wonderful to know that the freezer drawers, ice maker, and door functionality are making your daily routine more convenient.
Your recommendation means a lot to us, and we’re delighted that your refrigerator is exceeding expectations and providing a positive experience in your kitchen. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com