Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on May 22, 2026
Posted by: Jo2026
[This review was collected as part of a promotion.] Perfect counter depth fridge. The open space inside and adjustable shelves make this compact refrigerator feel big. It’s stylish and practice.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 25, 2026
Hi, Jo2026! Thank you for sharing your feedback on your new Frigidaire French Door Refrigerator! We’re delighted to hear it’s the perfect counter-depth fit for your kitchen and that the open interior space and adjustable shelves are making it feel even more spacious. It’s also great to know you’re enjoying both its stylish design and practical functionality—exactly what we aim for in every appliance.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on May 22, 2026
Posted by: Greg E
[This review was collected as part of a promotion.] Had for about a month and so far loving the new refrigerator
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 25, 2026
Hi, Greg E! Thank you for sharing your feedback on your new Frigidaire French Door Refrigerator! We’re so glad to hear that after a month of use you’re still loving it. It’s great to know it’s meeting your expectations and fitting well into your home.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks beautiful!
on May 22, 2026
Posted by: BST1971
[This review was collected as part of a promotion.] I had always wanted a fridge this style. We dont have a water line installed, so being able to turn off the ice maker and fill it myself is a plus. I thought I would miss a freezer light, but it has not been an issue at all. I was also worried about by large water dispenser not fitting, but its PERFECT! Weve had it for about a month now, and I am very happy with it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 26, 2026
Thank you for taking the time to share your experience! We’re so glad to hear that you finally got the refrigerator style you had always wanted and that it’s been such a great fit for your home.
It’s wonderful to know that the flexibility of being able to turn off the ice maker and manually fill it has worked well for your setup without a water line. We’re also happy to hear that the freezer lighting concern turned out not to be an issue and that your large water dispenser fits perfectly.
Thank you again for your thoughtful feedback and for choosing Frigidaire. We’re thrilled to hear that after a month of use, you’re still very happy with your refrigerator. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
It’s wonderful to know that the flexibility of being able to turn off the ice maker and manually fill it has worked well for your setup without a water line. We’re also happy to hear that the freezer lighting concern turned out not to be an issue and that your large water dispenser fits perfectly.
Thank you again for your thoughtful feedback and for choosing Frigidaire. We’re thrilled to hear that after a month of use, you’re still very happy with your refrigerator. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 22, 2026
Posted by: Pennyscakes5830
[This review was collected as part of a promotion.] Its an okay fridge. It doesn't make very much ice. We're a family of 3 and have to supplement with ice trays.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 25, 2026
Hello Pennyscakes5830, thank you for sharing your feedback, and I’m sorry to hear the ice production hasn’t been meeting your household’s needs. I understand how inconvenient it is for a family of three to still need to rely on ice trays to supplement what the refrigerator is producing.
Ice production can be affected by a few factors, such as freezer temperature settings, how often the door is opened, water supply pressure, and the ice maker’s production cycle time. If the unit is not set to the recommended freezer temperature or if the ice maker hasn’t had enough consistent time to fully cycle, it may produce ice more slowly than expected. That said, your experience should still be reviewed to ensure the system is functioning as intended for your model.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Ice production can be affected by a few factors, such as freezer temperature settings, how often the door is opened, water supply pressure, and the ice maker’s production cycle time. If the unit is not set to the recommended freezer temperature or if the ice maker hasn’t had enough consistent time to fully cycle, it may produce ice more slowly than expected. That said, your experience should still be reviewed to ensure the system is functioning as intended for your model.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 22, 2026
Posted by: Rext
[This review was collected as part of a promotion.] Excellent. Used to a butter compartment in other model
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 25, 2026
Hi, Rext! Thank you for sharing your feedback on your new Frigidaire French Door Refrigerator! We’re glad to hear you’re enjoying it overall and appreciate your perspective on the design. We understand how helpful a dedicated butter compartment can be, and we value your input as we continue to improve our products and features.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 22, 2026
Posted by: Female1400
[This review was collected as part of a promotion.] Fits my space and looks nice. Cools well. Only complaint is I wish the ice cubes it makes were larger.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 25, 2026
Hi Female1400!
Thank you for taking the time to share your feedback with us. We’re glad to hear that your refrigerator fits your space well, looks nice in your kitchen, and is cooling effectively.
We also appreciate your comment regarding the ice cube size. Feedback like this is very helpful as it allows us to better understand customer preferences and will be shared with the appropriate teams for review.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that your refrigerator fits your space well, looks nice in your kitchen, and is cooling effectively.
We also appreciate your comment regarding the ice cube size. Feedback like this is very helpful as it allows us to better understand customer preferences and will be shared with the appropriate teams for review.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on May 22, 2026
Posted by: Rachael627
[This review was collected as part of a promotion.] This was the perfect refrigerator for our smaller space. It’s quiet and spacious.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 25, 2026
Hi, Rachael627! Thank you for taking the time to share your feedback about your new Frigidaire French Door Refrigerator! We’re so happy to hear it’s the perfect fit for your smaller space while still providing the quiet performance and spacious storage you were looking for. That’s exactly the kind of convenience and design we aim to deliver for our customers.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 21, 2026
Posted by: Dahlias
[This review was collected as part of a promotion.] Serves as my second fridge, just the right size I need!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 25, 2026
Hi Dahlias!
Thank you for taking the time to share your feedback with us. We’re glad to hear that your refrigerator is the right size for your needs and is working well as your second fridge.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that your refrigerator is the right size for your needs and is working well as your second fridge.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com