Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on February 14, 2026
Posted by: Toomy
[This review was collected as part of a promotion.] I am pleased with the fridge.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 17, 2026
Hi, thank you for sharing your feedback!
We’re glad to hear that you’re pleased with your Frigidaire refrigerator. We hope it continues to provide reliable performance and convenience for your daily use!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re glad to hear that you’re pleased with your Frigidaire refrigerator. We hope it continues to provide reliable performance and convenience for your daily use!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and Functional
on February 14, 2026
Posted by: Aman108
[This review was collected as part of a promotion.] I had been wanting a fridge like this for quite some time and decided to take advantage of a sale to finally get it. I have been extremely pleased with both the functionality of it keeping the food cold, as well as the excellent design of the unit. It fits very well in my small kitchen and is organized well to allow a lot of items to be stored and easily accessible. I love that the unit is designed so you can just open the left door if desired, you don't have to open the right to open the left. I would definitely recommend this fridge.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 16, 2026
Thank you for sharing your experience with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that you’re extremely pleased with both its functionality and design.
It’s wonderful that the fridge fits perfectly in your kitchen, keeps your food cold, and offers organized storage with easy accessibility. We’re glad you appreciate the convenience of being able to open just the left door when needed. Your recommendation is greatly appreciated, and we’re delighted that the refrigerator is meeting your expectations so well. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s wonderful that the fridge fits perfectly in your kitchen, keeps your food cold, and offers organized storage with easy accessibility. We’re glad you appreciate the convenience of being able to open just the left door when needed. Your recommendation is greatly appreciated, and we’re delighted that the refrigerator is meeting your expectations so well. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving this fridge
on February 14, 2026
Posted by: Rural Michigan
[This review was collected as part of a promotion.] We looked hard for a "non" smart, cabinet depth fridge. I was initially worried as it was shorter and narrower than our last fridge, so obviously smaller, but I have NOT been disappointed with the interior space at all! I wish the shelves were a little more sturdy because this baby is packed, but so far so good!!! As the the cooling unit went out suddenly on our last fridge (10 yrs old), I am paranoid but even though there is no "BLAST" of cold air when you open it, it is definitely staying at temp.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 17, 2026
Hi there! Thank you so much for sharing your thoughtful feedback!
We’re glad to hear that your cabinet-depth, non-smart refrigerator from Frigidaire is meeting your expectations, even with a smaller footprint than your previous fridge. It’s great that the interior space feels ample and that the temperature is holding steady—reliable cooling is so important, especially after a previous experience with a sudden unit failure.
We also appreciate your note about the shelves. We understand how sturdiness matters when the fridge is fully stocked, and your feedback is shared with our product team for consideration.
Thank you again for choosing Frigidaire and for taking the time to share your experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re glad to hear that your cabinet-depth, non-smart refrigerator from Frigidaire is meeting your expectations, even with a smaller footprint than your previous fridge. It’s great that the interior space feels ample and that the temperature is holding steady—reliable cooling is so important, especially after a previous experience with a sudden unit failure.
We also appreciate your note about the shelves. We understand how sturdiness matters when the fridge is fully stocked, and your feedback is shared with our product team for consideration.
Thank you again for choosing Frigidaire and for taking the time to share your experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
A good option for smaller spaces
on February 15, 2026
Posted by: YHF2001
[This review was collected as part of a promotion.] Well designed inside and out, and very quiet in operation.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 17, 2026
Hi there! Thank you for sharing your feedback!
We’re delighted to hear that your refrigerator from Frigidaire is not only well designed inside and out but also operates quietly. It’s great to know it’s a good fit for smaller spaces while still meeting your needs.
We truly appreciate you choosing Frigidaire and taking the time to let us know how it’s working in your home. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re delighted to hear that your refrigerator from Frigidaire is not only well designed inside and out but also operates quietly. It’s great to know it’s a good fit for smaller spaces while still meeting your needs.
We truly appreciate you choosing Frigidaire and taking the time to let us know how it’s working in your home. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 15, 2026
Posted by: pattylee1
[This review was collected as part of a promotion.] We love the new French Door refrigerator. It has plenty if room inside and it fits perfect in the small space.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 16, 2026
Hi Patricia! Thank you for sharing your feedback! We’re delighted to hear that your new French Door refrigerator is a great fit for your space and offers plenty of room inside.
It’s wonderful when a refrigerator meets both your storage needs and fits seamlessly into your kitchen. We hope it continues to provide reliable performance and convenience for years to come.
Thank you for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful when a refrigerator meets both your storage needs and fits seamlessly into your kitchen. We hope it continues to provide reliable performance and convenience for years to come.
Thank you for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 15, 2026
Posted by: Dlsm70
[This review was collected as part of a promotion.] I love this fridge! It’s the perfect size for two people. There is a weird popping noise that happens sometimes when we open the freezer that we’ve never figured out, but everything works great. The flash freeze feature is very cool.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 16, 2026
Thank you for sharing your feedback! We’re glad to hear you love your fridge and that it’s the perfect size for you.
The popping noise you’ve noticed is often normal as the fridge adjusts to temperature changes, but we’re happy everything is working well and that you’re enjoying the flash freeze feature. We hope it continues to make storing and freezing your food convenient and easy! If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
The popping noise you’ve noticed is often normal as the fridge adjusts to temperature changes, but we’re happy everything is working well and that you’re enjoying the flash freeze feature. We hope it continues to make storing and freezing your food convenient and easy! If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Keeps Food and Beverages Cold
on February 15, 2026
Posted by: ColdnWhite
This customer did not provide a text review.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 17, 2026
Thank you for taking the time to share your feedback. We’re glad to hear that your refrigerator is keeping your food and beverages cold! It’s always great to know that our products are performing as expected.
If you have any questions, concerns, or need further assistance with your unit, we encourage you to reach out to our Customer Care team. You can connect with us through Live Chat at Frigidaire.com, or call us directly at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team is happy to help with any guidance, troubleshooting, or additional support you may need to ensure your appliance continues to perform at its best. Thank you again for your feedback, and we appreciate you choosing Frigidaire. – Maria
If you have any questions, concerns, or need further assistance with your unit, we encourage you to reach out to our Customer Care team. You can connect with us through Live Chat at Frigidaire.com, or call us directly at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team is happy to help with any guidance, troubleshooting, or additional support you may need to ensure your appliance continues to perform at its best. Thank you again for your feedback, and we appreciate you choosing Frigidaire. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 16, 2026
Posted by: Marva1940
[This review was collected as part of a promotion.] Love the refrigerator inside and out. Easy to wipe clean inside and out.
Disappointed that it doesn’t have a freezer light.
Plus when closing French door it’s loud.
Disappointed that it doesn’t have a freezer light.
Plus when closing French door it’s loud.
However I’m happy with my purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 16, 2026
Hi there! Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your refrigerator and finding it easy to clean both inside and out — that’s always a big plus in daily use.
We understand your disappointment about the missing freezer light and the louder-than-expected sound when closing the French doors. Your insights are valuable and help us improve future designs.
Despite those points, we’re glad to know that overall you’re happy with your purchase and that the refrigerator is meeting your needs. We appreciate you choosing Frigidaire, and we hope it continues to serve you well for years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your disappointment about the missing freezer light and the louder-than-expected sound when closing the French doors. Your insights are valuable and help us improve future designs.
Despite those points, we’re glad to know that overall you’re happy with your purchase and that the refrigerator is meeting your needs. We appreciate you choosing Frigidaire, and we hope it continues to serve you well for years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com