Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Frigidaire refrigerator
on February 5, 2026
Posted by: BKBB
[This review was collected as part of a promotion.] Love the stainless steel color. Only issue is the lack of drawers for meats and cheeses. They just lay on shelf and get lost. I had to purchase organizer containers.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 5, 2026
Hello BKBB!
Thank you for sharing your feedback! We’re glad to hear that you love the stainless steel finish of your Frigidaire French Door Refrigerator. We understand your concern about the limited drawers for meats and cheeses and how that impacts organization. Your suggestion is valuable, and we appreciate you sharing your experience—it helps us continue to improve our products.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re glad to hear that you love the stainless steel finish of your Frigidaire French Door Refrigerator. We understand your concern about the limited drawers for meats and cheeses and how that impacts organization. Your suggestion is valuable, and we appreciate you sharing your experience—it helps us continue to improve our products.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 5, 2026
Posted by: Bird pal
[This review was collected as part of a promotion.] So far so good! We are both pleased with it & like the French doors!
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 6, 2026
Thank you for taking the time to share your experience with your new refrigerator. We’re delighted to hear that you’re pleased with it and that you’re enjoying the convenience and style of the French doors. It’s always rewarding to know that our products are making daily life a little easier and more enjoyable for our customers.
We truly appreciate your feedback, as it helps us understand what features are most valuable and enjoyable for our users. If at any point you have questions about your refrigerator, would like guidance on its features, or need any assistance, our Customer Care Team is here to help. You can connect with us through Live Chat at www.frigidaire.com or call us directly at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come, and we look forward to assisting you whenever needed. - Maria
We truly appreciate your feedback, as it helps us understand what features are most valuable and enjoyable for our users. If at any point you have questions about your refrigerator, would like guidance on its features, or need any assistance, our Customer Care Team is here to help. You can connect with us through Live Chat at www.frigidaire.com or call us directly at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come, and we look forward to assisting you whenever needed. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on February 5, 2026
Posted by: Jlkb
[This review was collected as part of a promotion.] Love this new Frigidaire refrigerator, the lighting and shelves are perfect.
Response from frigidaire.comBy Chris, Online Outreach Specialist, February 6, 2026
Thank you for your feedback! We’re thrilled to hear you love your new Frigidaire refrigerator and that the lighting and shelves are just right. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on February 5, 2026
Posted by: Jols
[This review was collected as part of a promotion.] Good appliance
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 9, 2026
Hello Jols, thank you for your feedback! We’re glad to hear that your Frigidaire appliance is meeting your needs. We strive to provide reliable, high-quality products that make life easier, so it’s great to know you’re satisfied with your appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your Frigidaire appliance. Have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your Frigidaire appliance. Have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
My New Refrigerator!
on February 5, 2026
Posted by: exnavyjim
[This review was collected as part of a promotion.] I love this refrigerator! It keeps the food exactly the temperature that is displayed on the digital display! It is so quiet, I don't know when it is running.
Very pleased!
Very pleased!
Response from frigidaire.comBy Chris, Online Outreach Specialist, February 6, 2026
Thank you for sharing! We’re thrilled to hear your refrigerator is keeping food at the perfect temperature and running so quietly. It’s wonderful to know you’re very pleased with your purchase! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish Refrigerator
on February 5, 2026
Posted by: Kes18
[This review was collected as part of a promotion.] We had a hard time finding a white refrigerator that would fit in a small kitchen. This one is perfect. Looks great and works perfectly. I wish the freezer was a little larger, but it is well designed. I love the pull out shelves. If you need a great refrigerator to fit in a small space, this one fits the bill.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 6, 2026
Hi there, thank you for sharing your experience with us. We’re glad to hear that this refrigerator was the perfect fit for your small kitchen and that you’re happy with how it looks and performs. It’s great to know you’re enjoying the pull-out shelves and the thoughtful design, even if you wish the freezer were a bit larger. We truly appreciate your recommendation and are happy it’s meeting your needs so well. If you need any assistance or have any questions, feel free to contact us via Live Chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll be happy to help. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
1st week
on February 6, 2026
Posted by: Must have
[This review was collected as part of a promotion.] So far so good. Its only been a week but the fridge has been great. Its making ice as should. The lighting is great inside the fridge. Hopefully it continues to work perfectly for years to come.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 6, 2026
Hi John! Thank you for sharing your early experience with us — we really appreciate it!
We’re happy to hear that everything has been going well so far and that your refrigerator is performing as expected. It’s great to know the ice maker is working properly and that you’re enjoying the interior lighting as well. Those little details really do make a difference in everyday use.
We completely understand your hope that it continues to perform perfectly for many years, and that’s certainly what we strive for. Thank you again for choosing us and for taking the time to share your feedback. If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re happy to hear that everything has been going well so far and that your refrigerator is performing as expected. It’s great to know the ice maker is working properly and that you’re enjoying the interior lighting as well. Those little details really do make a difference in everyday use.
We completely understand your hope that it continues to perform perfectly for many years, and that’s certainly what we strive for. Thank you again for choosing us and for taking the time to share your feedback. If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
The best
on February 6, 2026
Posted by: Chef Harry
[This review was collected as part of a promotion.] Best frig we have ever owned. Perfect size and holds temps always.Recommend to everyone!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 9, 2026
Hi there, Chef Harry! Thank you so much for your wonderful feedback! We’re thrilled to hear that this is the best refrigerator you’ve ever owned and that it’s the perfect size while consistently holding temperatures. Your recommendation truly means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com