Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Awesome Refrigerator
on February 3, 2026
Posted by: Soike270
[This review was collected as part of a promotion.] Like everything about this unit. Quiet operation. Good temperature control. Lighting is very good. Happy with the unit.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 4, 2026
Hi there! Thank you for your feedback! We’re thrilled to hear that you’re enjoying the quiet operation, temperature control, and lighting. It’s wonderful to know that you’re happy with your new refrigerator!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 3, 2026
Posted by: Cgjersey
[This review was collected as part of a promotion.] It is a nice looking appliance. Lighting in refrigerator area is great and space is also good. I like the freezer space , but wish it did have a light in it. Over all I am very happy. I had size restriction, but once I got it i am happy for with my product.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 5, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that you’re happy with the look of your new appliance and that the refrigerator lighting and storage space are meeting your needs.
It’s great to know the unit fit within your size restrictions and still delivered the functionality you were looking for. We also appreciate your feedback regarding the freezer light, and we’ll be sure to share your comments with our product team.
Thank you for choosing Frigidaire—we’re happy to have you as part of the family!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know the unit fit within your size restrictions and still delivered the functionality you were looking for. We also appreciate your feedback regarding the freezer light, and we’ll be sure to share your comments with our product team.
Thank you for choosing Frigidaire—we’re happy to have you as part of the family!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 3, 2026
Posted by: Peg208
[This review was collected as part of a promotion.] We had a limited number of options to choose from due to our built-in cabinet and one side is up against the wall. We did add another shelf to maximize the space of the refrigerator. I appreciate the light from the top and on the sides as well as the different compartments in the freezer. I would prgefer a larger container for ice however that would have reduced that amount of freezer space for food. I consider a small ice container a first world problem.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 5, 2026
Good day, Peg208! Thank you for sharing your detailed feedback! We’re glad to hear that your Frigidaire refrigerator is working well within your space constraints and that the added shelf, bright lighting, and freezer compartments are helping you maximize its functionality. We appreciate your note regarding the ice container. Sometimes, it’s the little things that spark the most thought, and we agree that a small adjustment can go a long way without compromising freezer space.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your refrigerator! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your refrigerator! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 4, 2026
Posted by: Kevin 136
[This review was collected as part of a promotion.] Extremely satisfied with this appliance.
Looked at many models of other companies.
My favorite feature was the design layout of the shelving how versatile they were for storing .
Looked at many models of other companies.
My favorite feature was the design layout of the shelving how versatile they were for storing .
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 4, 2026
Thank you for your thoughtful feedback! We’re thrilled to hear that you’re extremely satisfied with your appliance. It’s great to know that the versatile shelving layout is making storage easier and more convenient for you. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on February 4, 2026
Posted by: ALTOB
[This review was collected as part of a promotion.] It works well and for a relatively compact unit it is well organized and holds everything needed. It looks very attractive as well
Response from frigidaire.comBy John, Online Outreach Specialist, February 4, 2026
Hi, ALTOB.
Thank you for taking the time to share your positive experience with us. We’re delighted to hear that the unit is working well for you and that you find it both well organized and visually appealing, especially given its compact size.
Your feedback is truly appreciated and helps reaffirm our commitment to providing reliable and thoughtfully designed appliances.
Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for your support.
Kind regards,
John
Thank you for taking the time to share your positive experience with us. We’re delighted to hear that the unit is working well for you and that you find it both well organized and visually appealing, especially given its compact size.
Your feedback is truly appreciated and helps reaffirm our commitment to providing reliable and thoughtfully designed appliances.
Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for your support.
Kind regards,
John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on February 4, 2026
Posted by: Pink76
[This review was collected as part of a promotion.] Got.our refrigerator from a refurbished appliance store. Absolutely love it. It's brand new with couple dings but it is perfect
Response from frigidaire.comBy John, Online Outreach Specialist, February 4, 2026
Hello, Pink76. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lovely Machine
on February 4, 2026
Posted by: GalleryGal
[This review was collected as part of a promotion.] This fridge looks beautiful and sleek in my kitchen. Our food has been kept at perfect temps, and I’m pretty sure out fruits/veggies are lasting longer than they did in our previous fridge. It’s even beautiful on the inside. I feel fancy opening the doors with both hands. It allows me to survey my food domain in a well-lit, clean environment. Really happy with this fridge!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 6, 2026
Good day, GalleryGal! Thank you so much for sharing your experience! We’re thrilled to hear that your Frigidaire fridge not only looks beautiful in your kitchen but is also keeping your food at the perfect temperatures. It sounds like your fruits and vegetables are enjoying their new home, and we love that you’re enjoying the well-lit, organized interior. It really is like having your own food domain!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Hard to find Size
on February 4, 2026
Posted by: Phyllis 1205
[This review was collected as part of a promotion.] We needed to find a refrigerator for our really small space. This machine is slightly smaller than what we had. It has enough space for a couple. We do have another machine in the garage, so this machine works well in the kitchen.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 5, 2026
Thank you for sharing your experience! We’re glad to hear that this refrigerator fits well in your kitchen and provides enough space for your needs. It’s great that it complements your other appliance, and we appreciate you taking the time to share your feedback. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com