Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,529 Reviews)
Rating breakdown 6,529 reviews
5 Stars
4,946
4 Stars
1,314
3 Stars
155
2 Stars
47
1 Star
67
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New refrigerator
on February 5, 2026
Posted by: Jlkb
[This review was collected as part of a promotion.] Love this new Frigidaire refrigerator, the lighting and shelves are perfect.
Response from frigidaire.comBy Chris, Online Outreach Specialist, February 6, 2026
Thank you for your feedback! We’re thrilled to hear you love your new Frigidaire refrigerator and that the lighting and shelves are just right. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on February 5, 2026
Posted by: Jols
[This review was collected as part of a promotion.] Good appliance
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 9, 2026
Hello Jols, thank you for your feedback! We’re glad to hear that your Frigidaire appliance is meeting your needs. We strive to provide reliable, high-quality products that make life easier, so it’s great to know you’re satisfied with your appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your Frigidaire appliance. Have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your Frigidaire appliance. Have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
My New Refrigerator!
on February 5, 2026
Posted by: exnavyjim
[This review was collected as part of a promotion.] I love this refrigerator! It keeps the food exactly the temperature that is displayed on the digital display! It is so quiet, I don't know when it is running.
Very pleased!
Very pleased!
Response from frigidaire.comBy Chris, Online Outreach Specialist, February 6, 2026
Thank you for sharing! We’re thrilled to hear your refrigerator is keeping food at the perfect temperature and running so quietly. It’s wonderful to know you’re very pleased with your purchase! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish Refrigerator
on February 5, 2026
Posted by: Kes18
[This review was collected as part of a promotion.] We had a hard time finding a white refrigerator that would fit in a small kitchen. This one is perfect. Looks great and works perfectly. I wish the freezer was a little larger, but it is well designed. I love the pull out shelves. If you need a great refrigerator to fit in a small space, this one fits the bill.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 6, 2026
Hi there, thank you for sharing your experience with us. We’re glad to hear that this refrigerator was the perfect fit for your small kitchen and that you’re happy with how it looks and performs. It’s great to know you’re enjoying the pull-out shelves and the thoughtful design, even if you wish the freezer were a bit larger. We truly appreciate your recommendation and are happy it’s meeting your needs so well. If you need any assistance or have any questions, feel free to contact us via Live Chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll be happy to help. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
1st week
on February 6, 2026
Posted by: Must have
[This review was collected as part of a promotion.] So far so good. Its only been a week but the fridge has been great. Its making ice as should. The lighting is great inside the fridge. Hopefully it continues to work perfectly for years to come.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 6, 2026
Hi John! Thank you for sharing your early experience with us — we really appreciate it!
We’re happy to hear that everything has been going well so far and that your refrigerator is performing as expected. It’s great to know the ice maker is working properly and that you’re enjoying the interior lighting as well. Those little details really do make a difference in everyday use.
We completely understand your hope that it continues to perform perfectly for many years, and that’s certainly what we strive for. Thank you again for choosing us and for taking the time to share your feedback. If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re happy to hear that everything has been going well so far and that your refrigerator is performing as expected. It’s great to know the ice maker is working properly and that you’re enjoying the interior lighting as well. Those little details really do make a difference in everyday use.
We completely understand your hope that it continues to perform perfectly for many years, and that’s certainly what we strive for. Thank you again for choosing us and for taking the time to share your feedback. If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
The best
on February 6, 2026
Posted by: Chef Harry
[This review was collected as part of a promotion.] Best frig we have ever owned. Perfect size and holds temps always.Recommend to everyone!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 9, 2026
Hi there, Chef Harry! Thank you so much for your wonderful feedback! We’re thrilled to hear that this is the best refrigerator you’ve ever owned and that it’s the perfect size while consistently holding temperatures. Your recommendation truly means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Perfect Fit with Clean Design
on February 6, 2026
Posted by: thomas225
from Denton
[This review was collected as part of a promotion.] We needed a counter-depth refrigerator to replace an older unit that had stopped working, and this model turned out to be a great fit for our utility room. Space was our biggest concern, and the counter depth design paired with the French doors works perfectly in a smaller area without feeling cramped.
Installation was straightforward and easy. We chose not to connect a water line to the ice maker, but everything was clearly set up to make that process simple if we decided to do so later. Getting it in place and ready to use took very little time.
The layout has been especially convenient for everyday use. The French doors make it easy to organize and access beverages, and the lower freezer drawers allow quick access to frozen items without digging around. Everything feels intuitive and well thought out.
I also appreciate the clean, modern appearance. It does not rely on flashy features or unnecessary extras that can feel dated or become difficult to maintain over time. Instead, it focuses on doing its job well while looking timeless and uncluttered.
Overall, this refrigerator has been a solid, reliable choice. It is appropriately sized for a variety of spaces, easy to set up and maintain, and performs exactly as expected. I would highly recommend it to anyone looking for a practical, well-designed refrigerator that fits comfortably into smaller rooms.
I would recommend this to a friend!
Response from The InsidersBy Maico, Online Outreach Specialist, February 9, 2026
Hello Thomas225! Thank you so much for taking the time to share your thoughtful feedback with us. We’re delighted to hear that your new counter‑depth refrigerator has been such a great fit for your utility room, especially since space was a top priority. It’s wonderful to know the counter‑depth design and French doors are helping your area feel open and functional.
We’re also glad the installation process went smoothly for you. Even though you chose not to connect the water line at this time, it’s great to hear that the setup made it simple should you decide to add it in the future.
Your comments about the layout truly mean a lot. Our goal is to create appliances that make everyday use easier, and we’re happy the French doors, beverage access, and intuitive freezer drawers have all contributed to a more convenient experience for you.
It’s equally rewarding to hear that you appreciate the clean and modern aesthetic. We strive to design products that are both reliable and timeless, focusing on what truly matters for long‑lasting performance.
Overall, we’re thrilled that your refrigerator has been a dependable and practical addition to your home. Thank you for recommending it to others who may be looking for a well‑designed solution for smaller spaces.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team at 1‑800‑374‑4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
We’re also glad the installation process went smoothly for you. Even though you chose not to connect the water line at this time, it’s great to hear that the setup made it simple should you decide to add it in the future.
Your comments about the layout truly mean a lot. Our goal is to create appliances that make everyday use easier, and we’re happy the French doors, beverage access, and intuitive freezer drawers have all contributed to a more convenient experience for you.
It’s equally rewarding to hear that you appreciate the clean and modern aesthetic. We strive to design products that are both reliable and timeless, focusing on what truly matters for long‑lasting performance.
Overall, we’re thrilled that your refrigerator has been a dependable and practical addition to your home. Thank you for recommending it to others who may be looking for a well‑designed solution for smaller spaces.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team at 1‑800‑374‑4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting The Insiders
Customer Rating
5
LOVE this refrigerator!
on February 6, 2026
Posted by: debk1313
[This review was collected as part of a promotion.] I really, really like my new Frigidaire 17.6 cu. ft. French Door Refrigerator. The side-by-side refrigerator that it replaced was larger, but that refrigerator was actually too large for the space it was in. This new refrigerator actually fits in the space better with proper clearance on the sides, back and top. It has a nice sleek look with the smudge resistant stainless steel front and it matches my stainless steel stove, dishwasher and smaller kitchen appliances. It is well designed and I particularly like the freezer compartment, which actually includes a larger drawer on the bottom and two smaller freezer drawers above the main drawer. I purchased two refrigerator thermometers and so far, the refrigerator and freezer are both maintaining the set temperatures perfectly and consistently. The ice maker, which is located in one of the smaller freezer drawers, works perfectly and the fridge is quiet when it is running. LOVE IT!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 9, 2026
Hi there, thank you for sharing your feedback. We’re so glad to hear you’re really enjoying your new 17.6 cu. ft. French Door Refrigerator and that it fits your space much better than your previous unit. It’s great to know the sleek, smudge-resistant stainless steel design matches your other appliances and that the freezer drawer layout, consistent temperatures, and ice maker performance are all meeting your expectations. We truly appreciate your enthusiasm!
If you ever need assistance or have any questions, please feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. ET. We’ll be happy to help. - Reed
If you ever need assistance or have any questions, please feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. ET. We’ll be happy to help. - Reed
Written by a customer while visiting frigidaire.com