Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,529 Reviews)
Rating breakdown 6,529 reviews
5 Stars
4,946
4 Stars
1,314
3 Stars
155
2 Stars
47
1 Star
67
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on February 4, 2026
Posted by: Kevin 136
[This review was collected as part of a promotion.] Extremely satisfied with this appliance.
Looked at many models of other companies.
My favorite feature was the design layout of the shelving how versatile they were for storing .
Looked at many models of other companies.
My favorite feature was the design layout of the shelving how versatile they were for storing .
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 4, 2026
Thank you for your thoughtful feedback! We’re thrilled to hear that you’re extremely satisfied with your appliance. It’s great to know that the versatile shelving layout is making storage easier and more convenient for you. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on February 4, 2026
Posted by: ALTOB
[This review was collected as part of a promotion.] It works well and for a relatively compact unit it is well organized and holds everything needed. It looks very attractive as well
Response from frigidaire.comBy John, Online Outreach Specialist, February 4, 2026
Hi, ALTOB.
Thank you for taking the time to share your positive experience with us. We’re delighted to hear that the unit is working well for you and that you find it both well organized and visually appealing, especially given its compact size.
Your feedback is truly appreciated and helps reaffirm our commitment to providing reliable and thoughtfully designed appliances.
Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for your support.
Kind regards,
John
Thank you for taking the time to share your positive experience with us. We’re delighted to hear that the unit is working well for you and that you find it both well organized and visually appealing, especially given its compact size.
Your feedback is truly appreciated and helps reaffirm our commitment to providing reliable and thoughtfully designed appliances.
Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for your support.
Kind regards,
John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on February 4, 2026
Posted by: Pink76
[This review was collected as part of a promotion.] Got.our refrigerator from a refurbished appliance store. Absolutely love it. It's brand new with couple dings but it is perfect
Response from frigidaire.comBy John, Online Outreach Specialist, February 4, 2026
Hello, Pink76. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lovely Machine
on February 4, 2026
Posted by: GalleryGal
[This review was collected as part of a promotion.] This fridge looks beautiful and sleek in my kitchen. Our food has been kept at perfect temps, and I’m pretty sure out fruits/veggies are lasting longer than they did in our previous fridge. It’s even beautiful on the inside. I feel fancy opening the doors with both hands. It allows me to survey my food domain in a well-lit, clean environment. Really happy with this fridge!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 6, 2026
Good day, GalleryGal! Thank you so much for sharing your experience! We’re thrilled to hear that your Frigidaire fridge not only looks beautiful in your kitchen but is also keeping your food at the perfect temperatures. It sounds like your fruits and vegetables are enjoying their new home, and we love that you’re enjoying the well-lit, organized interior. It really is like having your own food domain!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Hard to find Size
on February 4, 2026
Posted by: Phyllis 1205
[This review was collected as part of a promotion.] We needed to find a refrigerator for our really small space. This machine is slightly smaller than what we had. It has enough space for a couple. We do have another machine in the garage, so this machine works well in the kitchen.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 5, 2026
Thank you for sharing your experience! We’re glad to hear that this refrigerator fits well in your kitchen and provides enough space for your needs. It’s great that it complements your other appliance, and we appreciate you taking the time to share your feedback. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator
on February 5, 2026
Posted by: BKBB
[This review was collected as part of a promotion.] Love the stainless steel color. Only issue is the lack of drawers for meats and cheeses. They just lay on shelf and get lost. I had to purchase organizer containers.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 5, 2026
Hello BKBB!
Thank you for sharing your feedback! We’re glad to hear that you love the stainless steel finish of your Frigidaire French Door Refrigerator. We understand your concern about the limited drawers for meats and cheeses and how that impacts organization. Your suggestion is valuable, and we appreciate you sharing your experience—it helps us continue to improve our products.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re glad to hear that you love the stainless steel finish of your Frigidaire French Door Refrigerator. We understand your concern about the limited drawers for meats and cheeses and how that impacts organization. Your suggestion is valuable, and we appreciate you sharing your experience—it helps us continue to improve our products.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 5, 2026
Posted by: Bird pal
[This review was collected as part of a promotion.] So far so good! We are both pleased with it & like the French doors!
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 6, 2026
Thank you for taking the time to share your experience with your new refrigerator. We’re delighted to hear that you’re pleased with it and that you’re enjoying the convenience and style of the French doors. It’s always rewarding to know that our products are making daily life a little easier and more enjoyable for our customers.
We truly appreciate your feedback, as it helps us understand what features are most valuable and enjoyable for our users. If at any point you have questions about your refrigerator, would like guidance on its features, or need any assistance, our Customer Care Team is here to help. You can connect with us through Live Chat at www.frigidaire.com or call us directly at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come, and we look forward to assisting you whenever needed. - Maria
We truly appreciate your feedback, as it helps us understand what features are most valuable and enjoyable for our users. If at any point you have questions about your refrigerator, would like guidance on its features, or need any assistance, our Customer Care Team is here to help. You can connect with us through Live Chat at www.frigidaire.com or call us directly at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come, and we look forward to assisting you whenever needed. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Compact Size - - No Light in Freezer Section is Inconvenient
on February 5, 2026
Posted by: In the Dark Freeze
Nice Compact Size - Great Look - However, there is No Light in Freezer Section - which was Not made clear in the description..
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 6, 2026
Hi there, thank you for sharing your feedback with us. We’re glad to hear you like the compact size and overall look of the unit. We understand how disappointing it can be to discover that the freezer section does not have an interior light, especially if that detail wasn’t clear in the product description. We appreciate you bringing this to our attention, as feedback like this helps us improve how product features are communicated. If you need any assistance or have any questions, feel free to contact us via Live Chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll be happy to help. - Reed
Written by a customer while visiting frigidaire.com