Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Stunning for a small space kitchen
on January 30, 2026
Posted by: HarleyStars
[This review was collected as part of a promotion.] We couldn’t be happier with this refrigerator. It has beautiful French doors and the Freezer is deep. Love the ice maker as well.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 2, 2026
Hi there! Thank you for taking the time to share your experience with us. We’re thrilled to hear that you’re so happy with your new refrigerator!
It’s wonderful to know that the French doors, deep freezer, and ice maker are meeting your needs and adding convenience to your kitchen. Feedback like yours is greatly appreciated and motivates us to continue delivering quality appliances.
Thank you again for choosing Frigidaire and for sharing your positive experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know that the French doors, deep freezer, and ice maker are meeting your needs and adding convenience to your kitchen. Feedback like yours is greatly appreciated and motivates us to continue delivering quality appliances.
Thank you again for choosing Frigidaire and for sharing your positive experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fit perfectly, works great
on January 31, 2026
Posted by: gurneycb
[This review was collected as part of a promotion.] I wanted the French doors and the bottom freezer, and I felt lucky to find both. This model fit the space nicely, and it works great! I have confidence in the Frigidaire brand.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 2, 2026
Hi there — thank you for sharing your experience! We’re so glad to hear that you found exactly what you were looking for with the French doors and bottom freezer, and that the refrigerator fits your space perfectly. It’s wonderful to know it’s working great for you, and we truly appreciate your confidence in the Frigidaire brand.
If you need any assistance or have any questions, feel free to contact us via Live Chat by visiting Frigidaire.com, or call 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. - Reed
If you need any assistance or have any questions, feel free to contact us via Live Chat by visiting Frigidaire.com, or call 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving it
on January 31, 2026
Posted by: Nin_
[This review was collected as part of a promotion.] Was concerned that this model being smaller than the one we were replacing would be a problem, but the way this one is designed it actually feels bigger. Love the ice drawer and the multiple drawers in the freezer. The fridge doors have amazing shelves.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 2, 2026
Hi there — thank you for sharing your experience! We’re glad to hear your concerns were put at ease and that the thoughtful design makes the refrigerator feel even more spacious than the one you replaced. It’s great to know you’re enjoying the ice drawer, the multiple freezer drawers, and the roomy door shelving—they really do make a difference in everyday use.
If you need any assistance or have any questions, feel free to contact us via Live Chat by visiting Frigidaire.com, or call 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. - Reed
If you need any assistance or have any questions, feel free to contact us via Live Chat by visiting Frigidaire.com, or call 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great capacity
on January 31, 2026
Posted by: cpsmum
[This review was collected as part of a promotion.] Like the bottom freezer with ice drawer and three drawers. Very bright inside with more than one big side cabinet for milk etc.,
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 3, 2026
Hi there, thank you for sharing your feedback! We’re glad to hear you’re enjoying the bottom freezer with the ice drawer and three drawers, along with the bright interior lighting. It’s great to know the spacious door storage is working well for items like milk and other everyday essentials.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday 9am–6pm ET.
– Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday 9am–6pm ET.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on February 1, 2026
Posted by: Dfeezle
[This review was collected as part of a promotion.] Very satisfied fita in a small space we needed to fill, would buy again
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 2, 2026
Thank you for your feedback! We’re glad to hear the appliance fits perfectly in your space and that you’d purchase it again. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very satisfied with purchase
on February 1, 2026
Posted by: Keltodlam
[This review was collected as part of a promotion.] Very satisfied with my new Frigidaire. It’s extremely quiet. The refrigerator portion cools extremely well and I’m very impressed by the amount of ice it produces.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 2, 2026
Thank you for your feedback! We’re thrilled to hear that your new Frigidaire is quiet, keeps your food well chilled, and produces plenty of ice. Enjoy your new appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
18 Cubic Ft Refrigerator with ice maker
on February 1, 2026
Posted by: Dana123CapeCod
[This review was collected as part of a promotion.] Good overall product so far. Wish it came equipped with a deli drawer and a light in freezer compartment
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 4, 2026
Hi there. Thank you for sharing your thoughts. We’re glad to hear that you’re satisfied with your refrigerator overall. We also appreciate your suggestions regarding a deli drawer and a freezer light—feedback like yours helps us consider improvements for future designs.
We hope your appliance continues to meet your needs for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We hope your appliance continues to meet your needs for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 2, 2026
Posted by: Bricas
[This review was collected as part of a promotion.] Works great and is very spacious and very quiet.
Response from frigidaire.comBy John, Online Outreach Specialist, February 2, 2026
Hello, Bricas. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com