Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,529 Reviews)
Rating breakdown 6,529 reviews
5 Stars
4,946
4 Stars
1,314
3 Stars
155
2 Stars
47
1 Star
67
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great capacity
on January 31, 2026
Posted by: cpsmum
[This review was collected as part of a promotion.] Like the bottom freezer with ice drawer and three drawers. Very bright inside with more than one big side cabinet for milk etc.,
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 3, 2026
Hi there, thank you for sharing your feedback! We’re glad to hear you’re enjoying the bottom freezer with the ice drawer and three drawers, along with the bright interior lighting. It’s great to know the spacious door storage is working well for items like milk and other everyday essentials.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday 9am–6pm ET.
– Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday 9am–6pm ET.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on February 1, 2026
Posted by: Dfeezle
[This review was collected as part of a promotion.] Very satisfied fita in a small space we needed to fill, would buy again
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 2, 2026
Thank you for your feedback! We’re glad to hear the appliance fits perfectly in your space and that you’d purchase it again. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very satisfied with purchase
on February 1, 2026
Posted by: Keltodlam
[This review was collected as part of a promotion.] Very satisfied with my new Frigidaire. It’s extremely quiet. The refrigerator portion cools extremely well and I’m very impressed by the amount of ice it produces.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 2, 2026
Thank you for your feedback! We’re thrilled to hear that your new Frigidaire is quiet, keeps your food well chilled, and produces plenty of ice. Enjoy your new appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
18 Cubic Ft Refrigerator with ice maker
on February 1, 2026
Posted by: Dana123CapeCod
[This review was collected as part of a promotion.] Good overall product so far. Wish it came equipped with a deli drawer and a light in freezer compartment
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 4, 2026
Hi there. Thank you for sharing your thoughts. We’re glad to hear that you’re satisfied with your refrigerator overall. We also appreciate your suggestions regarding a deli drawer and a freezer light—feedback like yours helps us consider improvements for future designs.
We hope your appliance continues to meet your needs for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We hope your appliance continues to meet your needs for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 2, 2026
Posted by: Bricas
[This review was collected as part of a promotion.] Works great and is very spacious and very quiet.
Response from frigidaire.comBy John, Online Outreach Specialist, February 2, 2026
Hello, Bricas. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Refrigerator
on February 3, 2026
Posted by: Soike270
[This review was collected as part of a promotion.] Like everything about this unit. Quiet operation. Good temperature control. Lighting is very good. Happy with the unit.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 4, 2026
Hi there! Thank you for your feedback! We’re thrilled to hear that you’re enjoying the quiet operation, temperature control, and lighting. It’s wonderful to know that you’re happy with your new refrigerator!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 3, 2026
Posted by: Cgjersey
[This review was collected as part of a promotion.] It is a nice looking appliance. Lighting in refrigerator area is great and space is also good. I like the freezer space , but wish it did have a light in it. Over all I am very happy. I had size restriction, but once I got it i am happy for with my product.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 5, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that you’re happy with the look of your new appliance and that the refrigerator lighting and storage space are meeting your needs.
It’s great to know the unit fit within your size restrictions and still delivered the functionality you were looking for. We also appreciate your feedback regarding the freezer light, and we’ll be sure to share your comments with our product team.
Thank you for choosing Frigidaire—we’re happy to have you as part of the family!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know the unit fit within your size restrictions and still delivered the functionality you were looking for. We also appreciate your feedback regarding the freezer light, and we’ll be sure to share your comments with our product team.
Thank you for choosing Frigidaire—we’re happy to have you as part of the family!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 3, 2026
Posted by: Peg208
[This review was collected as part of a promotion.] We had a limited number of options to choose from due to our built-in cabinet and one side is up against the wall. We did add another shelf to maximize the space of the refrigerator. I appreciate the light from the top and on the sides as well as the different compartments in the freezer. I would prgefer a larger container for ice however that would have reduced that amount of freezer space for food. I consider a small ice container a first world problem.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 5, 2026
Good day, Peg208! Thank you for sharing your detailed feedback! We’re glad to hear that your Frigidaire refrigerator is working well within your space constraints and that the added shelf, bright lighting, and freezer compartments are helping you maximize its functionality. We appreciate your note regarding the ice container. Sometimes, it’s the little things that spark the most thought, and we agree that a small adjustment can go a long way without compromising freezer space.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your refrigerator! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your refrigerator! - Maico
Written by a customer while visiting frigidaire.com