Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Great size for bar area!
on January 28, 2026
Posted by: Dianimal23
from Hermitage
[This review was collected as part of a promotion.] This new refrigerator works great for our bar area - its spacious and functional. This is an extra refrigerator in our upstairs level and we use it to keep all of our beverages cold. It's helpful to have an extra beverage refrigerator upstairs so we can keep our main refrigerator downstairs clear for food items. I love the adjustable and deep door shelves as well as the adjustable interior shelves. All the shelves really help keep our new refrigerator organized. I really like the drawers in the freezer as they are perfect for holding frozen pizzas and other frozen food items. One thing I don't like is that the freezer does not have a light, so sometimes I have to open the refrigerator just to see what I'm looking for in the freezer or to get ice. We had a light in the freezer with our prior refrigerator, so going without a light will take some getting used to. I like the shape and size of the ice cubes and the ice cube holder is good sized. This refrigerator is a perfect fit for our space and how we intend to use it!
I would recommend this to a friend!
Response from The InsidersBy Jessica, Online Outreach Specialist, January 30, 2026
Thank you for sharing your experience with the 18 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that it’s working well for your bar area and helping keep your beverages organized while freeing up space in your main refrigerator. It’s great to know that you appreciate the adjustable shelves, deep door storage, and freezer drawers for convenient organization. We also appreciate your feedback regarding the absence of a freezer light and will share it with our product team for future consideration. We’re happy the refrigerator fits your space and meets your needs! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting The Insiders
Customer Rating
5
Great Fridge
on January 28, 2026
Posted by: jcoskey
[This review was collected as part of a promotion.] No issues, everything works great! The door storage is really nice. Makes good ice.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 30, 2026
Hi, jcoskey! We love hearing this! It’s great to know your Frigidaire French door refrigerator is working smoothly and making great ice too. Thank you for choosing Frigidaire and for sharing your experience with us! If there’s anything you need, we’re here to help via Live Chat at frigidaire.com or at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
3
Does the job
on January 29, 2026
Posted by: Samurai mom
[This review was collected as part of a promotion.] Ice chunks building up in freezer
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 30, 2026
Thank you for reaching out regarding the ice buildup in your freezer. We understand how frustrating it can be when ice begins to accumulate and potentially impacts the performance or storage capacity of your appliance.
To ensure your freezer is operating properly and to address this issue, we encourage you to contact our support team. Our representatives are available to provide guidance on troubleshooting, adjusting settings, or arranging service if necessary. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. - Maria
To ensure your freezer is operating properly and to address this issue, we encourage you to contact our support team. Our representatives are available to provide guidance on troubleshooting, adjusting settings, or arranging service if necessary. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the compact storage options
on January 29, 2026
Posted by: Sandura
[This review was collected as part of a promotion.] I was needing to downsize my refrigerator and nervous I would have storage problems but this fridge has unique storage for the freezer and ample storage space in the fridge. Built in ice maker is just what we wanted. I couldn’t be happier!!
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 29, 2026
Thank you for sharing your experience! We’re so glad to hear that the storage features and built-in ice maker are working perfectly for your needs. It’s great to know your fridge fits your space while still providing ample storage. We appreciate you choosing our brand and hope it continues to serve you well! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our needs
on January 29, 2026
Posted by: SFal
[This review was collected as part of a promotion.] We installed this refrigerator in our motorhome. It was the perfect size to replace the propane one we had. So far, it works flawlessly and the shelf and door configuration is ideal. Love the ice maker set up as well.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 30, 2026
Hi Steve! Thank you so much for taking the time to share your experience with us—we’re delighted to hear this!
We’re glad to know the refrigerator was the perfect fit for your motorhome and an ideal replacement for your previous propane unit. It’s great to hear that it’s working flawlessly and that the shelf and door configuration meets your needs so well. We’re especially happy that you’re enjoying the ice maker setup—that’s wonderful feedback to receive.
Thank you again for choosing our product and for your kind words. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re glad to know the refrigerator was the perfect fit for your motorhome and an ideal replacement for your previous propane unit. It’s great to hear that it’s working flawlessly and that the shelf and door configuration meets your needs so well. We’re especially happy that you’re enjoying the ice maker setup—that’s wonderful feedback to receive.
Thank you again for choosing our product and for your kind words. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our new addition
on January 30, 2026
Posted by: DK26
[This review was collected as part of a promotion.] We are currently up grading our kitchen appliances. We are thrilled with our new Frigidaire 17.6 cu ft counter depth French door stainless steel refrigerator. The bottom freezer compartment give you 3 separate drawers for organizing your freezer items as well as an automatic ice maker(which comes with an easy accessible filter). The French doors makes it easy to access the roomy adjustable storage shelves on each side. The 2 fresheners are both deep and easily accessible. The convenience of the main storage shelves are idea for large pots and trays which we used while entertaining as well as daily usage. We love the fingerprint resistant stainless steel finish which adds clean and beautiful lines to our kitchen. We are now looking to upgrade our remaining appliances to Frigidaire matching stove, microwave and dishwasher.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 2, 2026
Thank you for taking the time to share such a detailed and enthusiastic review of your new refrigerator. We’re thrilled to hear that it’s meeting your needs so well, from the convenient bottom freezer drawers and automatic ice maker to the spacious, adjustable shelves and easily accessible fresheners.
We’re especially excited to hear that you’re considering upgrading the rest of your kitchen appliances to matching Frigidaire products. Should you have questions about compatible appliances, want guidance on features, or need assistance with your current or future appliances, our Customer Care team is always here to help. You can connect with us through Live Chat at www.frigidaire.com or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. - Maria
We’re especially excited to hear that you’re considering upgrading the rest of your kitchen appliances to matching Frigidaire products. Should you have questions about compatible appliances, want guidance on features, or need assistance with your current or future appliances, our Customer Care team is always here to help. You can connect with us through Live Chat at www.frigidaire.com or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 30, 2026
Posted by: IssyJ
[This review was collected as part of a promotion.] Great refrigerator. Looks great 👍🏼 would highly recommend it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on January 30, 2026
Posted by: Jmonty93
[This review was collected as part of a promotion.] Great fridge and addition to our kitchen! Works well, fits our space, and looks sleek and modern.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 2, 2026
Hi there. We’re glad to hear your new fridge is a great addition to your kitchen! It’s wonderful that it fits your space, works well, and adds a sleek, modern look.
Thank you for sharing your experience, and we hope it continues to serve you well for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for sharing your experience, and we hope it continues to serve you well for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com