Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Well Needed
on January 26, 2026
Posted by: Max27
[This review was collected as part of a promotion.] Just what we were looking for in a refrigerator by having a new car
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 26, 2026
Hello Max27!
Thank you for sharing your experience with the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re thrilled to hear that it’s exactly what you were looking for and that it’s fitting seamlessly into your space—just like getting a new car!
We truly appreciate your feedback and are delighted that your Frigidaire refrigerator is meeting your needs and expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re thrilled to hear that it’s exactly what you were looking for and that it’s fitting seamlessly into your space—just like getting a new car!
We truly appreciate your feedback and are delighted that your Frigidaire refrigerator is meeting your needs and expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
ice cold
on January 26, 2026
Posted by: JCPS
[This review was collected as part of a promotion.] the refrigerator and freezer keep temperature extremely well
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 27, 2026
Hello JCPS!
Thank you for sharing your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that both the refrigerator and freezer are maintaining temperature so well!
It’s always our goal to provide reliable performance and convenience for our customers, and we’re thrilled that your new appliance is meeting your expectations.
Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that both the refrigerator and freezer are maintaining temperature so well!
It’s always our goal to provide reliable performance and convenience for our customers, and we’re thrilled that your new appliance is meeting your expectations.
Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice refrigerator
on January 27, 2026
Posted by: PNMarsh
[This review was collected as part of a promotion.] Very well made, good looking as well. Cooled down quickly, made ice within 16 hours. Lots of room for 17 cubic feet. Replaced a Samsung fridge.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 28, 2026
Hello, PNMarsh! We’re thrilled to hear your new Frigidaire refrigerator is working so well! It’s great that it cooled quickly, started making ice promptly, and has plenty of room for your needs. Thank you for sharing your experience and choosing Frigidaire! If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 27, 2026
Posted by: JS2345
[This review was collected as part of a promotion.] This fridge is perfect for small spaces. It has an ice maker and lots of storage.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 28, 2026
We’re glad to hear your Frigidaire fridge is a perfect fit for your space! It’s great that it offers plenty of storage and the convenience of an ice maker. If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great addition to our kitchen
on January 27, 2026
Posted by: gap74
[This review was collected as part of a promotion.] Great price, lots of space inside, on both doors and love the bottom freezer
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 28, 2026
Hi there! Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the spacious design, convenient door storage, and the bottom freezer of your French-door refrigerator.
We appreciate you choosing Frigidaire and hope it continues to meet your needs for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate you choosing Frigidaire and hope it continues to meet your needs for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
good product
on January 28, 2026
Posted by: russ7411
[This review was collected as part of a promotion.] awesome
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 30, 2026
Thank you for your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that you’re enjoying your new refrigerator and appreciate your support! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving the new frig!
on January 28, 2026
Posted by: amajojo11
[This review was collected as part of a promotion.] I just love how my new refrigerator looks and that I finally have the freezer on the bottom. I have a small space and needed to remove cupboards above where the refrigerator goes. Finally I was able to upgrade to a French Door model I desired and the counte-depth style helped it fit beautifully. It is easy to clean also. I do wish there was a little more room in the ice maker drawer but that is not really much of an issue.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 30, 2026
Thank you for sharing your experience with the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that the design and counter-depth style allowed it to fit perfectly in your space and that you’re enjoying the convenience of the freezer on the bottom. We’re also glad it’s easy to clean and meets your needs. We appreciate your feedback regarding the ice maker drawer, and your input will be shared with our product team for future consideration. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall solid fridge
on January 28, 2026
Posted by: NathanSeb
[This review was collected as part of a promotion.] Overall solid fridge. Doors feel tight and a bit notchy. Hopefully over time as it wears it will become smoother in operation. All items in freezer have stayed frozen. Shelving can be a little cumbersome and take a little to get used to. Also easy up some of the limited space. Fridge overall good size. Fits all our needs and looks nice. Overall good for a basic fridge.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 30, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that it meets your size and storage needs and that your freezer items are staying properly frozen. We appreciate your comments regarding the door operation and shelving, and we hope that the unit will become even smoother to use over time. Your feedback is valuable and will be shared with our product team as we continue to improve our designs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com