Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,529 Reviews)
Rating breakdown 6,529 reviews
5 Stars
4,946
4 Stars
1,314
3 Stars
155
2 Stars
47
1 Star
67
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on January 27, 2026
Posted by: JS2345
[This review was collected as part of a promotion.] This fridge is perfect for small spaces. It has an ice maker and lots of storage.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 28, 2026
We’re glad to hear your Frigidaire fridge is a perfect fit for your space! It’s great that it offers plenty of storage and the convenience of an ice maker. If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great addition to our kitchen
on January 27, 2026
Posted by: gap74
[This review was collected as part of a promotion.] Great price, lots of space inside, on both doors and love the bottom freezer
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 28, 2026
Hi there! Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the spacious design, convenient door storage, and the bottom freezer of your French-door refrigerator.
We appreciate you choosing Frigidaire and hope it continues to meet your needs for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate you choosing Frigidaire and hope it continues to meet your needs for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
good product
on January 28, 2026
Posted by: russ7411
[This review was collected as part of a promotion.] awesome
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 30, 2026
Thank you for your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that you’re enjoying your new refrigerator and appreciate your support! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving the new frig!
on January 28, 2026
Posted by: amajojo11
[This review was collected as part of a promotion.] I just love how my new refrigerator looks and that I finally have the freezer on the bottom. I have a small space and needed to remove cupboards above where the refrigerator goes. Finally I was able to upgrade to a French Door model I desired and the counte-depth style helped it fit beautifully. It is easy to clean also. I do wish there was a little more room in the ice maker drawer but that is not really much of an issue.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 30, 2026
Thank you for sharing your experience with the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that the design and counter-depth style allowed it to fit perfectly in your space and that you’re enjoying the convenience of the freezer on the bottom. We’re also glad it’s easy to clean and meets your needs. We appreciate your feedback regarding the ice maker drawer, and your input will be shared with our product team for future consideration. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall solid fridge
on January 28, 2026
Posted by: NathanSeb
[This review was collected as part of a promotion.] Overall solid fridge. Doors feel tight and a bit notchy. Hopefully over time as it wears it will become smoother in operation. All items in freezer have stayed frozen. Shelving can be a little cumbersome and take a little to get used to. Also easy up some of the limited space. Fridge overall good size. Fits all our needs and looks nice. Overall good for a basic fridge.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 30, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that it meets your size and storage needs and that your freezer items are staying properly frozen. We appreciate your comments regarding the door operation and shelving, and we hope that the unit will become even smoother to use over time. Your feedback is valuable and will be shared with our product team as we continue to improve our designs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great size for bar area!
on January 28, 2026
Posted by: Dianimal23
from Hermitage
[This review was collected as part of a promotion.] This new refrigerator works great for our bar area - its spacious and functional. This is an extra refrigerator in our upstairs level and we use it to keep all of our beverages cold. It's helpful to have an extra beverage refrigerator upstairs so we can keep our main refrigerator downstairs clear for food items. I love the adjustable and deep door shelves as well as the adjustable interior shelves. All the shelves really help keep our new refrigerator organized. I really like the drawers in the freezer as they are perfect for holding frozen pizzas and other frozen food items. One thing I don't like is that the freezer does not have a light, so sometimes I have to open the refrigerator just to see what I'm looking for in the freezer or to get ice. We had a light in the freezer with our prior refrigerator, so going without a light will take some getting used to. I like the shape and size of the ice cubes and the ice cube holder is good sized. This refrigerator is a perfect fit for our space and how we intend to use it!
I would recommend this to a friend!
Response from The InsidersBy Jessica, Online Outreach Specialist, January 30, 2026
Thank you for sharing your experience with the 18 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that it’s working well for your bar area and helping keep your beverages organized while freeing up space in your main refrigerator. It’s great to know that you appreciate the adjustable shelves, deep door storage, and freezer drawers for convenient organization. We also appreciate your feedback regarding the absence of a freezer light and will share it with our product team for future consideration. We’re happy the refrigerator fits your space and meets your needs! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting The Insiders
Customer Rating
5
Great Fridge
on January 28, 2026
Posted by: jcoskey
[This review was collected as part of a promotion.] No issues, everything works great! The door storage is really nice. Makes good ice.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 30, 2026
Hi, jcoskey! We love hearing this! It’s great to know your Frigidaire French door refrigerator is working smoothly and making great ice too. Thank you for choosing Frigidaire and for sharing your experience with us! If there’s anything you need, we’re here to help via Live Chat at frigidaire.com or at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
3
Does the job
on January 29, 2026
Posted by: Samurai mom
[This review was collected as part of a promotion.] Ice chunks building up in freezer
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 30, 2026
Thank you for reaching out regarding the ice buildup in your freezer. We understand how frustrating it can be when ice begins to accumulate and potentially impacts the performance or storage capacity of your appliance.
To ensure your freezer is operating properly and to address this issue, we encourage you to contact our support team. Our representatives are available to provide guidance on troubleshooting, adjusting settings, or arranging service if necessary. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. - Maria
To ensure your freezer is operating properly and to address this issue, we encourage you to contact our support team. Our representatives are available to provide guidance on troubleshooting, adjusting settings, or arranging service if necessary. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com