Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Simple, Modern & Just the Right Size
on May 23, 2026
Posted by: Twenty20
[This review was collected as part of a promotion.] We are seniors and are asian. This refrigerator is the right height for us, we can reach everything easily. It is simpke and practical. It also fits well in our kitchen space. It is beautiful and modern. We are so happy with it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 26, 2026
Hi there. We’re so glad to hear the refrigerator is a great fit for you. It’s wonderful that the height, design, and practicality are making it easy and comfortable to use, and that it fits nicely in your kitchen. Thank you for choosing Frigidaire—we truly appreciate your feedback!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 23, 2026
Posted by: dwf64
[This review was collected as part of a promotion.] I like it so far!!! No, problems!!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 26, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your new refrigerator and that everything has been working well for you so far with no issues. It’s great to know it’s meeting your expectations.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great new frig
on May 23, 2026
Posted by: Moy1
[This review was collected as part of a promotion.] The refrigerator is great. The counter froth fits my kitchen nicely. It is just the right size for daily living.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 26, 2026
Hello Moy1, thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear that it’s working great for you and that the counter-depth fit complements your kitchen nicely. It’s wonderful to know it’s the right size for your daily living needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
It fit in a small space and has phenominal space inside
on May 23, 2026
Posted by: Rozzy
[This review was collected as part of a promotion.] I love the configuration of the inside. More than enough space for 3 person household
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 26, 2026
Hi Rozzy, thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear that you love the interior configuration and that it provides more than enough space for your household’s needs.
We truly appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
new frog
on May 23, 2026
Posted by: sewnut
[This review was collected as part of a promotion.] Only complaint is that no manual came with unit. And the website is no help Finally, after two attempts I was able to download the information I needed.
Also, I wanted white, but not immediately available. Would like drawer in refrigeration unit for cheese, etc.
Do like the refrigerator overall though.
Also, I wanted white, but not immediately available. Would like drawer in refrigeration unit for cheese, etc.
Do like the refrigerator overall though.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 26, 2026
Hi there, Sewnut! Thank you for taking the time to share your feedback regarding your Frigidaire refrigerator. We’re glad to hear that you’re enjoying the unit overall, and we truly appreciate you noting both what you like and where we can improve.
We’re sorry to hear about the difficulty you experienced accessing the manual and the inconvenience with our website. We understand how important it is to have easy access to product information, and your feedback on this will be shared with the appropriate team. We also appreciate your comments regarding color availability and your suggestion for a dedicated drawer for items like cheese. Insights like these are very helpful as we continue to evaluate future product improvements.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re sorry to hear about the difficulty you experienced accessing the manual and the inconvenience with our website. We understand how important it is to have easy access to product information, and your feedback on this will be shared with the appropriate team. We also appreciate your comments regarding color availability and your suggestion for a dedicated drawer for items like cheese. Insights like these are very helpful as we continue to evaluate future product improvements.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door fridge
on May 23, 2026
Posted by: Johnsons2011
[This review was collected as part of a promotion.] Absolutely beautiful fridge, plenty of room for condiments in the doors, the shelving is strong and deep allowing you to put several items on each shelf. We’re so happy we purchased this Frigidaire fridge. We will look into a stove next made by Frigidaire!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 26, 2026
Hello Johnsons2011, thank you for sharing your wonderful feedback! We’re delighted to hear that you’re enjoying your new Frigidaire refrigerator and that the spacious door storage, strong shelving, and overall design are meeting your needs so well. It’s great to know you’re so happy with your purchase.
We truly appreciate your support and are excited to hear that you may consider Frigidaire for your future appliance needs as well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate your support and are excited to hear that you may consider Frigidaire for your future appliance needs as well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice compact counter depth refrigerator
on May 23, 2026
Posted by: MRF60
[This review was collected as part of a promotion.] This is a nice compact counter depth refrigerator that fits my apartment kitchen but is functional and roomy inside.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 26, 2026
Hi, MRF60! We’re really glad to hear you’re enjoying your Frigidaire counter-depth refrigerator! It’s great that it fits your apartment kitchen so well while still giving you the space and functionality you need inside—that balance is exactly what it’s designed for.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent refrigerator!
on May 23, 2026
Posted by: Tallgrlhmb
[This review was collected as part of a promotion.] Love my new fridge!!! It’s compact but still spacious. Lots of shelves on the doors to keep all my condiments and and jars organized, easily visible to find and they don’t get lost in the back of my fridge like they did in my old one. The freezer has 2 shelves which makes knowing organizing the food easier and again I don’t lose sight of what I have because it’s not hidden under other food. I don’t have to remove all the food on top to see what’s on the bottom as I did before! 100% recommended!!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 25, 2026
Hi there, thank you for sharing your feedback. We’re so glad to hear you love your new fridge and that the compact design is still giving you plenty of usable space. It’s great to know the door storage and freezer shelving are helping you stay organized and making it easier to see and access your food.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com