Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,529 Reviews)
Rating breakdown 6,529 reviews
5 Stars
4,946
4 Stars
1,314
3 Stars
155
2 Stars
47
1 Star
67
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love Our New Fridge
on January 24, 2026
Posted by: DaytonDave
[This review was collected as part of a promotion.] This sleek refrigerator is perfect for our kitchen. It's beautifully designed and holds our food in an organized manner. The glass shelves and bright lighting make everything visible. The freezer has layered drawers that allow us to inventory what it holds. No more digging down to find frozen foods.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 26, 2026
Hello, thank you for sharing your feedback on your new Frigidaire refrigerator! We’re delighted to hear that the sleek design, bright lighting, and organized shelving are making it easy to see and access your food. It’s great to know that the layered freezer drawers are helping you keep everything neatly arranged without having to dig around.
If you ever have questions or need assistance with your refrigerator, please don’t hesitate to reach out via Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday, 8:30am–8:00pm ET, and Saturday, 9:00am–6:00pm ET. We’re always happy to help! - Reed
If you ever have questions or need assistance with your refrigerator, please don’t hesitate to reach out via Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday, 8:30am–8:00pm ET, and Saturday, 9:00am–6:00pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 24, 2026
Posted by: Karen2026
[This review was collected as part of a promotion.] I like the counter depth since I have a small kitchen. I appreciate the convenience of the ice maker as I did not have one in my old refrigerator.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 27, 2026
Hi Karen! We’re glad to hear that the counter-depth design fits your kitchen well and that the ice maker has added convenience! Thank you for sharing your experience with your new refrigerator. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Energy efficient
on January 24, 2026
Posted by: Rich341
[This review was collected as part of a promotion.] Really nice and energy efficient.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 27, 2026
Hello, Rich341! We’re glad to hear you’re enjoying your energy-efficient Frigidaire refrigerator! If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refrigerator
on January 25, 2026
Posted by: Bird54
[This review was collected as part of a promotion.] This is a nice refrigerator. The only complaint I have is that is does not have leveling feet, only wheels. After awhile of opening and closing it, it moves forward because of the wheels and I have to keep pushing it back. Even wheel locks would be nice to have on it
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 26, 2026
Hi Bird! Thank you for sharing your experience with us! We’re thrilled to hear how much you’re enjoying the thoughtful design of your refrigerator—from the wide door shelves and spacious freezer to the adjustable produce bins and clear shelving that make everything easy to see and organize.
It’s great to know the space and efficiency are working well for you. We truly appreciate your feedback and hope your appliance continues to meet your needs for a long time to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know the space and efficiency are working well for you. We truly appreciate your feedback and hope your appliance continues to meet your needs for a long time to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Highly Recommend this Refrigerator!!
on January 25, 2026
Posted by: Martha33
[This review was collected as part of a promotion.] Awesome refrigerator! Fit perfectly into a smaller space!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 27, 2026
Hi Martha33, thank you for sharing your feedback! We’re thrilled to hear that your new refrigerator fits perfectly and is working well in your space. It’s great to know it’s meeting your needs and making your kitchen experience even better.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your refrigerator. Have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your refrigerator. Have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well Needed
on January 26, 2026
Posted by: Max27
[This review was collected as part of a promotion.] Just what we were looking for in a refrigerator by having a new car
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 26, 2026
Hello Max27!
Thank you for sharing your experience with the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re thrilled to hear that it’s exactly what you were looking for and that it’s fitting seamlessly into your space—just like getting a new car!
We truly appreciate your feedback and are delighted that your Frigidaire refrigerator is meeting your needs and expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re thrilled to hear that it’s exactly what you were looking for and that it’s fitting seamlessly into your space—just like getting a new car!
We truly appreciate your feedback and are delighted that your Frigidaire refrigerator is meeting your needs and expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
ice cold
on January 26, 2026
Posted by: JCPS
[This review was collected as part of a promotion.] the refrigerator and freezer keep temperature extremely well
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 27, 2026
Hello JCPS!
Thank you for sharing your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that both the refrigerator and freezer are maintaining temperature so well!
It’s always our goal to provide reliable performance and convenience for our customers, and we’re thrilled that your new appliance is meeting your expectations.
Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that both the refrigerator and freezer are maintaining temperature so well!
It’s always our goal to provide reliable performance and convenience for our customers, and we’re thrilled that your new appliance is meeting your expectations.
Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice refrigerator
on January 27, 2026
Posted by: PNMarsh
[This review was collected as part of a promotion.] Very well made, good looking as well. Cooled down quickly, made ice within 16 hours. Lots of room for 17 cubic feet. Replaced a Samsung fridge.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 28, 2026
Hello, PNMarsh! We’re thrilled to hear your new Frigidaire refrigerator is working so well! It’s great that it cooled quickly, started making ice promptly, and has plenty of room for your needs. Thank you for sharing your experience and choosing Frigidaire! If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com