Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great refrigerator
on January 20, 2026
Posted by: Dave778899
[This review was collected as part of a promotion.] Loving our new Frigidaire refrigerator since we bought it. Its cleans cold and the bottom pull out freezer is so great. Lots of room and storage inside too. It’s well lit inside when opened. Very happy with it!
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 22, 2026
Hi, Dave778899! We appreciate you taking the time to leave a review for your Frigidaire French Door Refrigerator. It’s great to hear that you love the roomy storage, pull-out freezer, and well-lit interior. Knowing it’s making your daily life easier makes us very happy!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST—we’re always glad to help.– Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST—we’re always glad to help.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Nickname 3211
[This review was collected as part of a promotion.] This is my first new fridge. I absolutely love it.
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 21, 2026
Hello Nickname 3211!
Thank you for taking the time to share your feedback! We’re thrilled to hear that you absolutely love your first new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. There’s nothing better than enjoying a fridge that fits your needs perfectly!
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to provide convenience and satisfaction for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share your feedback! We’re thrilled to hear that you absolutely love your first new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. There’s nothing better than enjoying a fridge that fits your needs perfectly!
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to provide convenience and satisfaction for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on January 22, 2026
Posted by: Bumblebee9237
[This review was collected as part of a promotion.] Excellent fridge, ice maker works great. Got it on sale
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 23, 2026
Thank you for sharing your experience with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that it’s performing well and that you’re enjoying the ice maker.
We appreciate your feedback and hope you continue to enjoy your refrigerator for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We appreciate your feedback and hope you continue to enjoy your refrigerator for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for small house.
on January 22, 2026
Posted by: Dutch V
[This review was collected as part of a promotion.] We really like this fridge. The bottom freezer pull out drawer is very convenient. The upper portion is easy to access without having to bend over. It is very quiet and the ice maker is a real plus. Perfect size for our small kitchen.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 23, 2026
Hi, Dutch V! We really appreciate your kind words! It’s great to hear that you’re enjoying the convenience of the pull-out freezer, easy upper access, and ice maker, all while keeping your kitchen quiet and efficient.
For any questions or additional support, you can contact us anytime via Live Chat at frigidaire.com or give us a call at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST. We’re here to make sure you have the best experience with your Frigidaire appliance. – Angel
For any questions or additional support, you can contact us anytime via Live Chat at frigidaire.com or give us a call at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST. We’re here to make sure you have the best experience with your Frigidaire appliance. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our Refrigerator IS Running
on January 22, 2026
Posted by: bobecolbe
[This review was collected as part of a promotion.] We caught it! Really though, all is going well! We upgraded from a 12 year old very basic fridge where 40% of it was used to collect leaking water that would inevitably freeze. We love our new fridge! So much space and everything is working as it should! We enjoy just “going to the fridge” just to look at it. LOL
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 23, 2026
Hi, bobecolbe! We love hearing this—thank you for sharing! Upgrading from a 12-year-old fridge is a big change, and we’re thrilled to know your new French Door Refrigerator is bringing you so much joy (even those just-because trips to the fridge). Extra space, proper cooling, and worry-free performance are exactly what we want for you, and it’s great to hear everything is working as it should.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help! – Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help! – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 22, 2026
Posted by: JandMH
[This review was collected as part of a promotion.] We are very happy with our purchase. The lighting and room with the 2 french doors and the bottom freezer drawer is actually very spacious and we like the size of the ice cubes. Definately would recommend.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 23, 2026
Thank you for sharing your experience! We’re delighted to hear that you’re very happy with your Frigidaire French door refrigerator, enjoy the spacious interior, and like the ice cube size. We appreciate your recommendation!
If you need any assistance or have any questions, please feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
If you need any assistance or have any questions, please feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on January 23, 2026
Posted by: MnyeP
[This review was collected as part of a promotion.] Wonderful fridge. Perfect for our space.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 26, 2026
Hi MnyeP, thank you for your kind words! We’re delighted to hear that the refrigerator is a perfect fit for your space and that you’re enjoying it. Feedback like this truly means a lot to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
FRFG1723AV refrigerator
on January 23, 2026
Posted by: Motherof4
[This review was collected as part of a promotion.] Easy to set up it has plenty of space the only issue i had was snapping in the top door shelf so when I put my items in it and opened the door the shelf fwll off and broke 💔 but im still very satisfied 😌.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 26, 2026
Hello there, Motherof4! Thank you for taking the time to share your experience with your new refrigerator. We’re glad to hear that setup was easy and that the spacious design is meeting your needs. We’re very sorry to hear about the issue with the top door shelf and understand how frustrating that must have been. Please know that our Customer Support team can assist with replacement parts or guidance to ensure your refrigerator is fully functional.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com