Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,810 Reviews)
Rating breakdown 6,810 reviews
5 Stars
5,170
4 Stars
1,366
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Great fridge, could be better (model FRFG1723AV)
on January 19, 2026
Posted by: KeriV
[This review was collected as part of a promotion.] It was between a good and average rating, but I opted for good because I’d like to focus on the positives. It’s a great fridge for what we need, though we didn’t have a lot of options because of our outdated and constricted kitchen space; this fridge was one of the few that actually fit. It works wonderfully and has plenty of room with three shelf spaces and two drawers for produce, though I’m a little disappointed with the lack of a cheese and meat drawer. There is also no butter compartment, something our old fridge has, though I’m not sure that’s a necessity. Similarly, I’m having a hard time finding drawer inserts to add that will fit inside the comparatively shallow depth of the fridge space, so there’s little room for customization. The bottom freezer section is separated into three compartments which is good for avoiding the dilemma of stacking frozen goods on top of each other and then forgetting what you have. Now, I wouldn’t consider this fridge good for families who need to store a lot of food since we have the luxury of having an extra fridge and freezer downstairs. But for anyone who needs a decent appliance for essentials, this product works just great. We’ll see how this one does in the long run. The old fridge it replaced, which is now downstairs, is still running after near 30 years.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 20, 2026
Thank you for sharing your feedback! We’re glad to hear that your fridge fits well in your kitchen and provides plenty of space for your essentials. We appreciate your comments about the shelf and drawer configuration, and we understand how additional compartments or inserts can help with organization. Your insights help us better understand what features are important to our customers.
If you need any assistance or have any questions, please don’t hesitate to reach out. You can contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. - Reed
If you need any assistance or have any questions, please don’t hesitate to reach out. You can contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 19, 2026
Posted by: Earl9809
[This review was collected as part of a promotion.] Very satisfied with overall features. Really need to find out why the freezer drawer came off its track.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 21, 2026
Hi there, Earl9809! Thank you for your feedback! We’re glad to hear you’re very satisfied with the overall features of your Frigidaire appliance. We understand your concern about the freezer drawer coming off its track and want to help resolve this promptly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator
on January 19, 2026
Posted by: MikesAngie97
[This review was collected as part of a promotion.] Love my new refrigerator. Just wish I had a little more freezer space
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 21, 2026
Hi Mike & Angie! We’re glad to hear you love your new refrigerator! We appreciate your feedback about the freezer space and will share it with our team as we continue to design products that balance storage and functionality.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire fridge
on January 20, 2026
Posted by: Janet Mullanix
[This review was collected as part of a promotion.] I have enjoyed everything about my new fridge. The size and the ease of installing it. I didn't need anything fancy just an eye maker. Got everything I wanted and needed.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 21, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire fridge fits perfectly, was easy to install, and meets all your needs. It’s great that it’s both practical and an eye-catching addition to your kitchen! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on January 20, 2026
Posted by: GB2026
[This review was collected as part of a promotion.] Very stylish and practical design. We replaced a much more expensive KitchenAid fridge that was less spacious, with a layout less useful layout. This refrigerator has a heavy duty feel and is very attractive inside and out. We also particularly like the multiple freezer storage compartments.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 21, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that its stylish and practical design is meeting your needs. It’s wonderful to know that it has provided more space and a more functional layout compared to your previous appliance. We’re also glad that you appreciate the heavy-duty feel, attractive interior, and the multiple freezer storage compartments.
If you have any questions or need assistance with your refrigerator in the future, our team is always available to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and thank you for choosing Frigidaire. – Maria
If you have any questions or need assistance with your refrigerator in the future, our team is always available to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and thank you for choosing Frigidaire. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge!
on January 20, 2026
Posted by: AnetStel
[This review was collected as part of a promotion.] Not only an attractive appliance but very functional.
Response from frigidaire.comBy John, Online Outreach Specialist, January 20, 2026
Hello, AnetStel. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on January 20, 2026
Posted by: BRB9
[This review was collected as part of a promotion.] I absolutely love my new refrigerator! Lots of room!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 22, 2026
Thank you for sharing your excitement, BRB9! We’re thrilled to hear that you absolutely love your new refrigerator and that the spacious interior is meeting your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and are always happy to assist.
Thank you again, and we hope you continue enjoying your Frigidaire refrigerator! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and are always happy to assist.
Thank you again, and we hope you continue enjoying your Frigidaire refrigerator! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Appliance!
on January 20, 2026
Posted by: Louis52
[This review was collected as part of a promotion.] Tired of having to deal with repairs to a previous fridge even though it was only three years old, I dumped that national brand and replaced it with a Frigidaire, and I'm MUCH happier with my refrigerator's performance. It runs quieter and is roomier inside even though it's outer case is smaller. It's ice maker is reliable and makes perfectly sized cubes for glassware. The temperature controls are precise.Overall it's everything I want in a fridge.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 21, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire fridge is meeting your expectations—quiet operation, roomy interior, reliable ice maker, and precise temperature controls. It’s wonderful to know it’s everything you want in a refrigerator, and we truly appreciate you choosing Frigidaire. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com