Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,823 Reviews)
Rating breakdown 6,823 reviews
5 Stars
5,178
4 Stars
1,371
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Refrigerator
on January 13, 2026
Posted by: Howard Thomas
[This review was collected as part of a promotion.] Love it 😊
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 13, 2026
Hello Howard!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that you love your new refrigerator! 😊
We appreciate your feedback. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that you love your new refrigerator! 😊
We appreciate your feedback. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
We miss our side by side
on January 13, 2026
Posted by: airboy
[This review was collected as part of a promotion.] Works Great!
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 14, 2026
Hi, Airboy! We’re glad to hear your new refrigerator is working great! Even though you miss your side-by-side, it’s wonderful that your new refrigerator is meeting your needs. If you ever have questions or need assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire!
–Rox
Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 14, 2026
Posted by: WilliamJG
[This review was collected as part of a promotion.] Very pleased with the Model and performance
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator Review
on January 14, 2026
Posted by: ode bun
[This review was collected as part of a promotion.] Excellent quality and easy to operate!! I love the shelves and the compartments on the door. Its a great addition to my kitchen!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 14, 2026
Posted by: Sederstrom
[This review was collected as part of a promotion.] Luv the French door and bottom freezer
Response from frigidaire.comBy John, Online Outreach Specialist, January 14, 2026
Hello, Sederstrom. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the size!
on January 14, 2026
Posted by: Linnie81
[This review was collected as part of a promotion.] I was downsizing from a 24 cu ft to this 17.6 and thought I would have a problem, but I can still fit everything in. The doors are a little awkward and don't close easily and I wish there was an alarm to make you aware you left a door open.
Response from frigidaire.comBy John, Online Outreach Specialist, January 14, 2026
Hello, Linnie81.
Thank you for taking the time to share your feedback with us. We’re glad to hear that, despite downsizing, the refrigerator capacity is meeting your needs and that you’re able to fit everything comfortably.
We appreciate you also sharing your thoughts regarding the doors feeling a bit awkward and not closing as easily, as well as your suggestion for a door-open alarm. Your feedback is valuable and will be shared with our product team as we continuously look for ways to improve our designs and features.
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist.
Thank you for choosing Frigidaire.
-John
Thank you for taking the time to share your feedback with us. We’re glad to hear that, despite downsizing, the refrigerator capacity is meeting your needs and that you’re able to fit everything comfortably.
We appreciate you also sharing your thoughts regarding the doors feeling a bit awkward and not closing as easily, as well as your suggestion for a door-open alarm. Your feedback is valuable and will be shared with our product team as we continuously look for ways to improve our designs and features.
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist.
Thank you for choosing Frigidaire.
-John
Written by a customer while visiting frigidaire.com
Customer Rating
3
on January 14, 2026
Posted by: Night Hawk
[This review was collected as part of a promotion.] Freezer drawer on the bottom is made very small. Very little room
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 15, 2026
Thank you for sharing your feedback. We’re sorry to hear that the size of the bottom freezer drawer isn’t meeting your expectations. We understand how important storage space is, and we appreciate you taking the time to let us know.
If you’d like to discuss your model further, explore storage options, or have questions about different configurations, our customer care team would be happy to assist. You can connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST.
We appreciate your input and the opportunity to help ensure your appliance works well for your needs. — Maria
If you’d like to discuss your model further, explore storage options, or have questions about different configurations, our customer care team would be happy to assist. You can connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST.
We appreciate your input and the opportunity to help ensure your appliance works well for your needs. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Welcome beautiful Frigidaire refrigerator to our family!
on January 14, 2026
Posted by: Bruce the bruiser
[This review was collected as part of a promotion.] We are super satisfy with our new appliance. It is so much improved from our previous refrigerator/freezer. Thank you.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 16, 2026
Hi Bruce! Thank you for sharing your feedback! We’re delighted to hear that you’re very satisfied with your new appliance.
It’s great to know that you’ve noticed such an improvement compared to your previous refrigerator and freezer.
We truly appreciate you taking the time to share your experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that you’ve noticed such an improvement compared to your previous refrigerator and freezer.
We truly appreciate you taking the time to share your experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com