Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,436 Reviews)
Rating breakdown 6,436 reviews
5 Stars
4,867
4 Stars
1,302
3 Stars
154
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on January 16, 2026
Posted by: Kathyhar
[This review was collected as part of a promotion.] I love this Double door fridge freeEr. It has 3 drawers in the freezer for lots of storage. And I now have an ice
Maker for the first time
Maker for the first time
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 19, 2026
Thank you for sharing your feedback! We’re delighted to hear that you love your double-door refrigerator and that the three freezer drawers are providing plenty of storage. It’s also great to know that your ice maker is working well and making life a little easier.
If you ever have questions, need guidance, or require assistance with your appliance, our Customer Care Team is happy to help. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. We appreciate your feedback and thank you for choosing Frigidaire! — Maria
If you ever have questions, need guidance, or require assistance with your appliance, our Customer Care Team is happy to help. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. We appreciate your feedback and thank you for choosing Frigidaire! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Refrigerator
on January 16, 2026
Posted by: CherFanboi
[This review was collected as part of a promotion.] Absolutely love this model of refrigerator. We have way more space and love the freezer on the bottom style.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 19, 2026
Hi there! Thank you for sharing your experience! We’re thrilled to hear that you love your refrigerator and are enjoying the extra space and bottom freezer design.
We appreciate your feedback and hope it continues to make your daily life easier and more convenient! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your feedback and hope it continues to make your daily life easier and more convenient! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 16, 2026
Posted by: pster
[This review was collected as part of a promotion.] this is a nice refrigerator thanks, cools just fine freezer is good and cold .
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 19, 2026
Thank you for your feedback! We’re glad to hear that you’re enjoying your refrigerator and that both the fridge and freezer are cooling properly. If you have any questions about features, maintenance, or care, our team is happy to help—reach us via Live Chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday–Friday, 8:30 am–8 pm ET; Saturday, 9 am–6 pm ET). - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
It looks great!
on January 16, 2026
Posted by: bb0068
[This review was collected as part of a promotion.] I just purchased this refrigerator and here are my issues-I feel like the fingerprint resistant option doesn’t apply to the handles, box only. I also love the bottom freezer but hate that I need to pull open a drawer, which is hard to find the handle without bending over sideways to see, to get to the ice tray but, I only need to do that twice a day and I will probably get used to it after a while. I also wish it had a deli drawer, I knew that it didn’t have one when I bought it but I really miss having a drawer for my cheese, bacon, etc.
This fridge fit perfectly in my spot and it keeps everything cold (hopefully for a long time).
This fridge fit perfectly in my spot and it keeps everything cold (hopefully for a long time).
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 19, 2026
Thank you for sharing your feedback! We’re glad to hear that your refrigerator fits perfectly and is keeping everything cold. We understand your concerns about the fingerprint-resistant finish on the handles, the bottom freezer ice tray accessibility, and the absence of a deli drawer—these are valid points that can impact day-to-day use. It’s great that you’re finding the adjustments manageable and that the overall functionality meets your needs. If you have questions about care, maintenance, or optimizing the use of your fridge, our support team is happy to assist—reach us via Live Chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday–Friday, 8:30 am–8 pm ET; Saturday, 9 am–6 pm ET). - Reed
Written by a customer while visiting frigidaire.com