Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,427 Reviews)
Rating breakdown 6,427 reviews
5 Stars
4,860
4 Stars
1,300
3 Stars
154
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love the size!
on January 14, 2026
Posted by: Linnie81
[This review was collected as part of a promotion.] I was downsizing from a 24 cu ft to this 17.6 and thought I would have a problem, but I can still fit everything in. The doors are a little awkward and don't close easily and I wish there was an alarm to make you aware you left a door open.
Response from frigidaire.comBy John, Online Outreach Specialist, January 14, 2026
Hello, Linnie81.
Thank you for taking the time to share your feedback with us. We’re glad to hear that, despite downsizing, the refrigerator capacity is meeting your needs and that you’re able to fit everything comfortably.
We appreciate you also sharing your thoughts regarding the doors feeling a bit awkward and not closing as easily, as well as your suggestion for a door-open alarm. Your feedback is valuable and will be shared with our product team as we continuously look for ways to improve our designs and features.
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist.
Thank you for choosing Frigidaire.
-John
Thank you for taking the time to share your feedback with us. We’re glad to hear that, despite downsizing, the refrigerator capacity is meeting your needs and that you’re able to fit everything comfortably.
We appreciate you also sharing your thoughts regarding the doors feeling a bit awkward and not closing as easily, as well as your suggestion for a door-open alarm. Your feedback is valuable and will be shared with our product team as we continuously look for ways to improve our designs and features.
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist.
Thank you for choosing Frigidaire.
-John
Written by a customer while visiting frigidaire.com
Customer Rating
3
on January 14, 2026
Posted by: Night Hawk
[This review was collected as part of a promotion.] Freezer drawer on the bottom is made very small. Very little room
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 15, 2026
Thank you for sharing your feedback. We’re sorry to hear that the size of the bottom freezer drawer isn’t meeting your expectations. We understand how important storage space is, and we appreciate you taking the time to let us know.
If you’d like to discuss your model further, explore storage options, or have questions about different configurations, our customer care team would be happy to assist. You can connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST.
We appreciate your input and the opportunity to help ensure your appliance works well for your needs. — Maria
If you’d like to discuss your model further, explore storage options, or have questions about different configurations, our customer care team would be happy to assist. You can connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST.
We appreciate your input and the opportunity to help ensure your appliance works well for your needs. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 14, 2026
Posted by: Chef J
[This review was collected as part of a promotion.] Great frig for a small space. Keeps everything at a great temperature. Very quiet, hand prints wipe off very easley.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 15, 2026
Thank you for your feedback! We’re glad to hear your fridge is performing well, keeping everything at the right temperature, and fitting perfectly in your space. It’s great that the quiet operation and easy-to-clean surfaces are making daily use even better! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com