Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,780 Reviews)
Open Ratings Snapshot
Rating breakdown 7,780 reviews
5 Stars
5,916
4 Stars
1,564
3 Stars
178
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Holds more than anticipated.
on February 8, 2023
Posted by: VeroJim
[This review was collected as part of a promotion.] Looks great, works great, designed to only shut off when doors are open but it's very quiet. I'm very happy after searching for a year for new one.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frigidaire Review
on February 8, 2023
Posted by: Cindy Loo
[This review was collected as part of a promotion.] I am enjoying my Frigidaire. I like how the lights slowly come on, especially during those midnight snack you don’t have to have the light blaring in your face.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frig
on February 8, 2023
Posted by: Junya
[This review was collected as part of a promotion.] Great! No problems!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frigidaire refrigerator
on February 8, 2023
Posted by: Patties
[This review was collected as part of a promotion.] I am very pleased with my purchase, it's quiet, modern and works perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great refrigerator!
on February 7, 2023
Posted by: SuperMike
[This review was collected as part of a promotion.] The Frigidaire refrigerator was perfect for us. It fit into the space we have, matches the rest of our appliances and is very user friendly. No more bending down and trying to reach something in the back of the refrigerator. The pull out freezer is also a major plus with the separate pull out drawers.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
on February 7, 2023
Posted by: lynn099
[This review was collected as part of a promotion.] I like this appliance but wonder why i get icing on drawer edges in freezer? more stars if icing problem is solved by email.
Response from frigidaire.comBy John, Online Outreach Specialist, February 8, 2023
Hello Lynn099.  We appreciate you sharing your feedback on your refrigerator with us. Making sure that our customers are getting the most out of our products has been our top priority. Regarding the icing on your freezer, there are some factors that trigger frost or ice formation inside the freezer. Frost builds up when the unit accumulates moisture. Hot and wet foods may result in frost formation as well. Make sure that the door is sealing properly to avoid warm air coming into the freezer. If troubleshooting didn't work, we highly recommend you contact us at (800) 374-4432 so our team can assist you even further.

Best regards,

John
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on February 7, 2023
Posted by: Bethrita
[This review was collected as part of a promotion.] Although we have only had the refrigerator since 1-24-23, so far we love it! I especially like the French doors! So much room. Bottom freezer is larger than I thought, it is great, along with the ice maker.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Difficult to organize
on February 7, 2023
Posted by: TheFridge7
[This review was collected as part of a promotion.] This is just ok. It lacks a deli drawer and shelving heights are somewhat strange, making it difficult to organize. The water filter inside leaked like crazy upon delivery. Parts are on backorder, so the rubber gasket was rigged up for now by the repair man. Hopefully it continues to work correctly. We were told that 1/3 of all appliances are sent from the manufacturer as faulty. This doesn't seem acceptable.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 8, 2023
Good Day, Emily!

We are sorry your experience didn’t match your expectations with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. You can also contact the service provider and list down the part number so we can make an urgent follow-up. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.


Best Regards,

-Christian
Written by a customer while visiting frigidaire.com
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