Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,823 Reviews)
Rating breakdown 6,823 reviews
5 Stars
5,178
4 Stars
1,371
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New Fridge
on January 3, 2026
Posted by: Timmy337
[This review was collected as part of a promotion.] I really like this new fridge. It’s not super huge it’s 17.6 but it’s a perfect size for my cabin. The French doors and bottom freezer drawer are perfect. Plus it’s super efficient I couldn’t believe how little electricity it uses. Thank you Frigidaire
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 6, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your new fridge is the perfect size for your cabin and that you’re enjoying the French doors and bottom freezer drawer. It’s great to know it’s super efficient and energy-saving as well. We appreciate your kind words and support of Frigidaire!
If you ever have questions or need assistance, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
If you ever have questions or need assistance, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Counter Depth Refrigerator
on January 3, 2026
Posted by: IKE99
[This review was collected as part of a promotion.] Very limited choices with our kitchen spacing. Appliance store recommended this model and very happy with it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 6, 2026
Hi there! Thank you for sharing your experience with your new refrigerator. We’re glad to hear that it was a great fit for your kitchen space and that you’re very happy with it.
Feedback like yours is always encouraging and helps us understand how our appliances are meeting the needs of our customers. We truly appreciate your support and for choosing Frigidaire.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Feedback like yours is always encouraging and helps us understand how our appliances are meeting the needs of our customers. We truly appreciate your support and for choosing Frigidaire.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on January 3, 2026
Posted by: Kelcy1953
[This review was collected as part of a promotion.] I ordered this fridge for our small kitchen and it fits perfectly. Inside it’s much roomier than I expected I just wish they would put a LED light in the freezer section. All in all I’m very happy with this purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 6, 2026
Hi Kelcy! Thank you for sharing your experience with your new fridge. We’re delighted to hear that it fits perfectly in your kitchen and that the interior space has exceeded your expectations.
We appreciate your suggestion regarding an LED light in the freezer section. Feedback like yours is very helpful and will be shared with our product team for consideration in future designs.
It’s wonderful to know that overall you’re very happy with your purchase. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your suggestion regarding an LED light in the freezer section. Feedback like yours is very helpful and will be shared with our product team for consideration in future designs.
It’s wonderful to know that overall you’re very happy with your purchase. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it.
on January 4, 2026
Posted by: PK135
[This review was collected as part of a promotion.] My new fridge is fantastic. Lots of space both in the fridge and freezer. Several handy compartments for quite a bit of storage, And it looks great.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 5, 2026
Thank you for sharing! We’re thrilled to hear your new fridge is fantastic, with plenty of space, handy compartments, and a great look. We appreciate you taking the time to share your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Silent and beautiful
on January 4, 2026
Posted by: Nick C1234
[This review was collected as part of a promotion.] This refrigerator is amazing. It’s beautiful and does not make any noise that is annoying like most refrigerators. I highly recommend it
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 7, 2026
Thank you for sharing your experience with the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that you’re enjoying its quiet operation and design.
It’s great to know that it’s meeting your expectations and that you feel confident recommending it. We appreciate your feedback and hope it continues to provide reliable performance and convenience for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
It’s great to know that it’s meeting your expectations and that you feel confident recommending it. We appreciate your feedback and hope it continues to provide reliable performance and convenience for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on January 5, 2026
Posted by: Mart370
[This review was collected as part of a promotion.] Love our new fridge! Great value for the price!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 7, 2026
Hi Mart! Thank you for sharing your feedback! We’re so glad to hear that you love your new fridge and feel it’s a great value.
It’s wonderful to know our product is helping make your daily routine a little easier. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know our product is helping make your daily routine a little easier. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 5, 2026
Posted by: thetoomster
[This review was collected as part of a promotion.] I love the internal layout of this refrigerator. It’s very bright and very spacious.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 6, 2026
Hi, thetoomster! Thank you for taking the time to leave a review! We’re delighted that the design and internal layout of your Frigidaire French Door Refrigerator are meeting your expectations. Bright, spacious storage is exactly what we aim for! If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’ll be glad to assist.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 5, 2026
Posted by: Stand Up J
[This review was collected as part of a promotion.] I bought this model for two reasons. It fit perfectly in the space and it has a bottom freezer. My old fridge was top freezer and I almost had to get on my knees to access something in the back. I am thoroughly enjoying the new eye level access. I also like the way the ice maker performs.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 6, 2026
Thank you for sharing your experience! We’re so glad to hear that your new fridge fits perfectly in your space and that the bottom freezer is making accessing your items much easier. It’s great to know you’re enjoying the eye-level access and that the ice maker is performing well too.
If you have any questions or need assistance, feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday 8:30am–8pm ET, and Saturday 9am–6pm ET. We’re always happy to help! - Reed
If you have any questions or need assistance, feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday 8:30am–8pm ET, and Saturday 9am–6pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com