Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect for our small space
on May 25, 2026
Posted by: BAM1957
[This review was collected as part of a promotion.] Our condo has a very small opening to the kitchen. This model was able to slide right through. Love the bottom freezer. The ice maker works very well. Love ut
Response from frigidaire.comBy Chris, Online Outreach Specialist, May 26, 2026
Hi there, our valued customer.
Thank you for your 5-star review! We’re so glad to hear that the refrigerator fit perfectly through your condo’s small kitchen opening—that kind of installation flexibility really makes a difference.
We’re also happy to know you’re enjoying the bottom freezer design and that the ice maker is working well for you. It’s great to hear the unit is performing exactly as you expected.
We truly appreciate your feedback and thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your 5-star review! We’re so glad to hear that the refrigerator fit perfectly through your condo’s small kitchen opening—that kind of installation flexibility really makes a difference.
We’re also happy to know you’re enjoying the bottom freezer design and that the ice maker is working well for you. It’s great to hear the unit is performing exactly as you expected.
We truly appreciate your feedback and thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Refrigerator
on May 25, 2026
Posted by: JMCouture65
[This review was collected as part of a promotion.] The unit looks very nice. My wife is very pleased so far, but a month isn't really long enough to see what kind of quality has been built into the appliance.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 25, 2026
Dear our valued customer,
Thank you for your 5-star review and for choosing our appliance. We’re glad to hear you’re pleased with the appearance and that it has made a positive impression so far.
We appreciate your thoughtful note about long-term performance. Quality and durability are key priorities in our design, and we hope the appliance continues to meet your expectations over time. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your 5-star review and for choosing our appliance. We’re glad to hear you’re pleased with the appearance and that it has made a positive impression so far.
We appreciate your thoughtful note about long-term performance. Quality and durability are key priorities in our design, and we hope the appliance continues to meet your expectations over time. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
My new french door refrigerator
on May 25, 2026
Posted by: Wstomlin71
[This review was collected as part of a promotion.] THis frdige is spacious and works beaurifully. It does every thing we wanted. And the smaller size fits perfectly in the location the fridge would go.
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 25, 2026
Hello Wstomlin71!
Thank you for taking the time to share your feedback regarding your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator model FRFG1723AV.
We are delighted to hear that you are enjoying your new refrigerator and that it is performing beautifully for your needs. It’s great to know that the spacious interior, reliable performance, and compact counter-depth design are a perfect fit for your home and kitchen layout.
Your satisfaction means a great deal to us, and we hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator model FRFG1723AV.
We are delighted to hear that you are enjoying your new refrigerator and that it is performing beautifully for your needs. It’s great to know that the spacious interior, reliable performance, and compact counter-depth design are a perfect fit for your home and kitchen layout.
Your satisfaction means a great deal to us, and we hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator
on May 24, 2026
Posted by: RlL85
[This review was collected as part of a promotion.] Love my new Frigidaire refrigerator!! I love the freezer on the bottom and the two doors up top. Very happy with it!! Thank you!!
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 25, 2026
Dear our valued customer,
Thank you for your 5-star review and for choosing our refrigerator. We’re delighted to hear that you’re loving your new Frigidaire and that the bottom freezer and French door design are working so well for you.
Your kind feedback means a lot to our team and encourages us to continue delivering quality and thoughtful design. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your 5-star review and for choosing our refrigerator. We’re delighted to hear that you’re loving your new Frigidaire and that the bottom freezer and French door design are working so well for you.
Your kind feedback means a lot to our team and encourages us to continue delivering quality and thoughtful design. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on May 24, 2026
Posted by: Mflores1515
[This review was collected as part of a promotion.] Nice and keeps everything cold
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 26, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your refrigerator is working well and keeping everything nice and cold for you.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
First French Door fridge
on May 24, 2026
Posted by: guyst
[This review was collected as part of a promotion.] Is taking a bit to get used to. Opening a door doesn't get you to everything like a single door does. And the doirs do not automatically close. But I like the layout and I'm getting used to it. Appreciate the three levels of the freezer section!!
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 25, 2026
Dear Valued Customer!
Thank you for taking the time to share your feedback regarding your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator model FRFG1723AV. We appreciate your honest comments about adjusting to the French door design. It’s understandable that moving from a single-door configuration takes some getting used to, especially when it comes to access and door operation. We’re glad to hear that you are adapting to the layout and finding it increasingly convenient. Your satisfaction means a great deal to us, and we hope you continue to enjoy your refrigerator as you become more familiar with it.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator model FRFG1723AV. We appreciate your honest comments about adjusting to the French door design. It’s understandable that moving from a single-door configuration takes some getting used to, especially when it comes to access and door operation. We’re glad to hear that you are adapting to the layout and finding it increasingly convenient. Your satisfaction means a great deal to us, and we hope you continue to enjoy your refrigerator as you become more familiar with it.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 24, 2026
Posted by: Sewnice9251
[This review was collected as part of a promotion.] We live in a house with a very small kitchen and were never able to have a French door refrigerator because the pantry door would have been blocked. The counter depth refrigerator works wonderfully.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 26, 2026
Hi Sewnice9251!
Thank you for sharing your feedback with us. We’re very pleased to hear that your counter-depth refrigerator is working so well for your space and has been a great fit for your small kitchen layout.
It’s wonderful to know that it has helped solve the challenge of limited space while still providing the functionality you need.
We truly appreciate you taking the time to let us know about your experience. If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback with us. We’re very pleased to hear that your counter-depth refrigerator is working so well for your space and has been a great fit for your small kitchen layout.
It’s wonderful to know that it has helped solve the challenge of limited space while still providing the functionality you need.
We truly appreciate you taking the time to let us know about your experience. If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on May 24, 2026
Posted by: CarylD
[This review was collected as part of a promotion.] I love the look, I wish it had just a tad bit more space inside the refrigerator, but its working great. The ice maker works fast. I love the spacing of the shelves. It could use a light in the freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 26, 2026
Hi CarylD!
Thank you for sharing your feedback with us. We’re delighted to hear that you love the look of your refrigerator and are happy with its performance, including the fast ice maker and well-designed shelf spacing.
We also appreciate your honest suggestions regarding interior capacity and the addition of a freezer light. Feedback like yours is very valuable and helps guide future product improvements.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback with us. We’re delighted to hear that you love the look of your refrigerator and are happy with its performance, including the fast ice maker and well-designed shelf spacing.
We also appreciate your honest suggestions regarding interior capacity and the addition of a freezer light. Feedback like yours is very valuable and helps guide future product improvements.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com