Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
So far it's been excellent.
on March 28, 2026
Posted by: Dennis Reinhard
[This review was collected as part of a promotion.] This new Frigidaire counter depth refrigerator has so far been perfect. My wife likes that it does not stick out past the kitchen counters. The stainless steel exterior is easy to keep looking clean. The arrangement of the shelves inside is better than our previous fridge. The regrigerator is quiet and performs remarkably well, keeping foods fresh above and frozen below. The ice maker keeps us well supplied with ice cubes and refills the bin rather quickly. Two thumbs up to Frigidaire on this one.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for your wonderful feedback! We’re thrilled to hear that your new counter-depth French door refrigerator is performing so well and fitting seamlessly into your kitchen space.
It’s great to know that the design, from the flush fit to the easy-to-clean stainless steel exterior and improved shelving layout, is making a positive difference in your daily use. We’re also glad to hear the quiet operation and reliable cooling performance are helping keep your food fresh, and that the ice maker is meeting your needs.
Your “two thumbs up” truly means a lot to us—thank you for choosing Frigidaire! We hope you continue to enjoy your refrigerator for many years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that the design, from the flush fit to the easy-to-clean stainless steel exterior and improved shelving layout, is making a positive difference in your daily use. We’re also glad to hear the quiet operation and reliable cooling performance are helping keep your food fresh, and that the ice maker is meeting your needs.
Your “two thumbs up” truly means a lot to us—thank you for choosing Frigidaire! We hope you continue to enjoy your refrigerator for many years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect fit for an odd space
on March 28, 2026
Posted by: ToddNY
[This review was collected as part of a promotion.] Previous homeowners built the kitchen around the old refrigerator, which I had cut in half to remove from the kitchen when it died. This Frigidaire was the only model I could find that would fit, and would still have all of the capacity and features that we needed. For a counter-depth refrigerator, it seems to have plenty of capacity for a family of 6. The adjustment options for the door shelving is a huge plus. I would’ve maybe liked a light in the freezer, but that may not be feasible with the drawer layout. Not a demerit, just an observation.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 1, 2026
Hello ToddNY! We truly appreciate you taking the time to share such an incredible "survival story" about your kitchen renovation! Cutting a fridge in half is certainly one way to make a statement, and we are so glad our Frigidaire Gallery model was the perfect fit for your custom space. It’s wonderful to hear that even at counter-depth, the layout is providing enough capacity for your family of six. We designed those adjustable door bins specifically for busy households that need that extra flexibility! We also appreciate your observation regarding the freezer lighting; feedback like yours is exactly how we look to improve future designs. If you ever need assistance with your new unit or have more feedback to share, our team is here for you! You can reach us via Live Chat at Frigidaire.com or call us at 1-800-374-4432. We are available Monday – Friday, 8:30 am – 8 pm ET. Welcome to the Frigidaire family! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well great product looks like easily company can lead apliance area at the s word
on March 28, 2026
Posted by: CRIED1
[This review was collected as part of a promotion.] Biger than I expect, very funcional
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 1, 2026
Hello CRIED1, thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance exceeded your expectations in size and is proving to be very functional. It’s wonderful to know it’s meeting your needs so well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your review, and we hope you continue to enjoy your Frigidaire appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your review, and we hope you continue to enjoy your Frigidaire appliance!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on March 28, 2026
Posted by: pegden
[This review was collected as part of a promotion.] We actually purchased this refrigerator for my sister who has not had a refrigerator in over a year. She has been living out of coolers. She absolutely loves it. She is so happy right now. She works hard but has gone through some hard times. We are so grateful that it fit perfectly and meets all her needs. We also own Frigidaire products for 16 yrs now. Never had a problem. Thank you.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 1, 2026
Hi Pegden, thank you so much for sharing this heartwarming story! We’re thrilled to hear that your sister is enjoying her new Frigidaire refrigerator and that it’s making a real difference in her daily life. It’s wonderful to know that our products have been a reliable part of your family’s home for 16 years.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope your sister continues to enjoy her Frigidaire refrigerator for years to come!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope your sister continues to enjoy her Frigidaire refrigerator for years to come!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door fridge
on March 28, 2026
Posted by: KarenKlick
[This review was collected as part of a promotion.] I love the space in the refrigerator but wish the freezer was a bit larfer
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 1, 2026
Hello there, KarenKlick! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the spaciousness of your refrigerator. We also appreciate your comment regarding the freezer size feedback, as yours helps us continue to improve our products for all of our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire appliance!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 28, 2026
Posted by: jonajona
[This review was collected as part of a promotion.] So far so good. The french doors are nice, but the bottom freezer is fantastic. Amazing the difference between the two. No more bending for the bottom shelves. The whole refrigerator is useful now. Recommend for everyone but especially older or less agile folks.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 1, 2026
Hello there, Jonajona! and especially the bottom freezer. It’s wonderful that it’s making access easier and more convenient for you. Our goal is to make every part of your refrigerator functional and user-friendly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire refrigerator. Have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire refrigerator. Have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the Frig
on March 28, 2026
Posted by: DezzieDez
[This review was collected as part of a promotion.] Love the bottom freezer and the Feench style doors that give so much room and organization.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 1, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear you love your Frigidaire refrigerator’s bottom freezer and French-style doors, and that they provide plenty of room and organization.
We appreciate you choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on March 28, 2026
Posted by: PG26
[This review was collected as part of a promotion.] Like how it has plenty of room nice lighting had trouble finding a fridge that would fit in are small kitchen this one worked out good .
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 1, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that the fridge fits well in your kitchen, has plenty of room, and good lighting. It’s great to know it’s working out for you.
We appreciate you choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com