Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
excellent
on July 30, 2026
Posted by: reno123
we had a hard time finding a fridge that would fit and this one sure does we love it and so happy we found it
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 3, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that your Frigidaire refrigerator was the perfect fit for your space and that you’re so happy with your purchase.
Finding the right appliance can make all the difference, and we’re glad our refrigerator is meeting your needs. Thank you for choosing Frigidaire, and we hope you continue to enjoy it for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Finding the right appliance can make all the difference, and we’re glad our refrigerator is meeting your needs. Thank you for choosing Frigidaire, and we hope you continue to enjoy it for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
New frigo
on July 28, 2026
Posted by: Carter50
Good, Nice looking, enough space! Frozen cabinet is good for 2pers.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 3, 2026
Hi Carter50, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your new Frigidaire Counter-Depth French Door Refrigerator. It's great to know that you like its appearance, find it offers enough storage space, and that the freezer compartment meets your needs for a two-person household.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Everything is Visible
on July 26, 2026
Posted by: LadyK
I love that I can see in all the drawers and shelves, including the freezer section
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, July 27, 2026
Hello, ladyK. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you require any assistance, please do not hesitate to contact us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to help. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Great
on July 25, 2026
Posted by: Steph4931
I bought this recently and I’m happy except for the lower part the handle is loose and is not steady like the top. I contacted the company. Waiting for a replacement part. Hope this fix the problem.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 27, 2026
Hi Steph4931, thank you for taking the time to share your feedback. We're glad to hear that you're happy with your new Frigidaire refrigerator. We're sorry to learn about the loose lower handle, but we're pleased to hear that you've already contacted us and are awaiting a replacement part. We hope this resolves the issue quickly so you can fully enjoy your refrigerator.
If you have any additional questions or need further assistance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
If you have any additional questions or need further assistance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good value
on July 24, 2026
Posted by: Zenbroker
We are happy with the design and function of our new fridge.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, July 24, 2026
Hello Zenbroker!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you're happy with both the design and functionality of your new refrigerator.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your refrigerator continues to provide reliable performance and convenience for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you're happy with both the design and functionality of your new refrigerator.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your refrigerator continues to provide reliable performance and convenience for many years to come! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great value
on July 24, 2026
Posted by: Muttley123
I bought it two weeks ago on sale and it replaces well the one I had, fits under the existing kitchen wall cabinet (this was a concern while shopping). Does what it should and spacious enough. At first I didn’t know this but turn off the ice maker if it’s not connected to s water source. It’s been silent ever since.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, July 27, 2026
Hi, Muttley123! Thank you for sharing your experience! We're delighted to hear that your new Frigidaire refrigerator has been a great value, fits perfectly in your kitchen, and provides the space you need. It's also wonderful to know that turning off the ice maker resolved the noise you noticed. We appreciate you sharing that helpful tip with other customers. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Beautiful Stainless Finish
on July 23, 2026
Posted by: Susie29
I have had the fridge 1 week….love the counter depth size. The stainless finish is wonderful, no fingerprints!
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 27, 2026
Hi there. Thank you for sharing your feedback! We're thrilled to hear that you're enjoying your new Frigidaire refrigerator and that the counter-depth design is a great fit for your space. It's wonderful to know that you're pleased with the stainless steel finish and its fingerprint-resistant appearance. We appreciate you choosing Frigidaire and hope your refrigerator continues to provide great performance and convenience for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great!
on July 23, 2026
Posted by: 1234321
Brightens up the kitchen and better design than previous fridge.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 23, 2026
Hi there, our valued customer,
Thank you for sharing your feedback! We’re delighted to hear that your new refrigerator has brightened up your kitchen and that you’re enjoying its improved design. It’s wonderful to know that the style and features have made a positive difference in your space.
We appreciate you choosing our brand and taking the time to share your experience. We hope your refrigerator continues to provide excellent performance and convenience for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your feedback! We’re delighted to hear that your new refrigerator has brightened up your kitchen and that you’re enjoying its improved design. It’s wonderful to know that the style and features have made a positive difference in your space.
We appreciate you choosing our brand and taking the time to share your experience. We hope your refrigerator continues to provide excellent performance and convenience for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca