Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(892 Reviews)
Rating breakdown 892 reviews
5 Stars
559
4 Stars
269
3 Stars
42
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
814 out of
865)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Excellent
on May 8, 2026
Posted by: SRaymond
We bought this refrigerator ~6 months ago. It works perfectly. I love the freezer drawers & ice maker most. The door shelves are spacious & sturdy. The exterior surface is easy to clean.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, May 12, 2026
Hi SRaymond!
Thank you so much for taking the time to share your experience with your Frigidaire refrigerator. We’re very pleased to hear that after about six months of use, the appliance is working perfectly for you.
It’s wonderful to know that you’re especially enjoying the freezer drawers and ice maker, and that the spacious, sturdy door shelving is making storage more convenient for your household. We’re also glad to hear that the exterior surface has been easy for you to clean, as we know how important simple maintenance is in everyday life.
At Frigidaire, we strive to design appliances that combine reliable performance with thoughtful features that make daily routines easier, and your feedback is a great reflection of that.
We truly appreciate your support and are happy to hear about your positive experience.
Thank you again for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for taking the time to share your experience with your Frigidaire refrigerator. We’re very pleased to hear that after about six months of use, the appliance is working perfectly for you.
It’s wonderful to know that you’re especially enjoying the freezer drawers and ice maker, and that the spacious, sturdy door shelving is making storage more convenient for your household. We’re also glad to hear that the exterior surface has been easy for you to clean, as we know how important simple maintenance is in everyday life.
At Frigidaire, we strive to design appliances that combine reliable performance with thoughtful features that make daily routines easier, and your feedback is a great reflection of that.
We truly appreciate your support and are happy to hear about your positive experience.
Thank you again for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Door Issues, is this NORMAL ?
on May 8, 2026
Posted by: TEDDY B
Love the fridge and the controls, maintains constant temperature.
WHAT drives me CRAZY is, if you open the right door, then open the LEFT door, then close the right door, THE LEFT DOOR FLAP IS STILL EXTENDED, and HITS the right door when closed. IS THIS NORMAL? or do I need retraining.
WHAT drives me CRAZY is, if you open the right door, then open the LEFT door, then close the right door, THE LEFT DOOR FLAP IS STILL EXTENDED, and HITS the right door when closed. IS THIS NORMAL? or do I need retraining.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, May 11, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear you’re enjoying your refrigerator and that it is maintaining a consistent temperature. Regarding your concern with the door flap on model FRFG1723AV, what you’re experiencing is normal operation for this design. The center door flap (mullion) is intended to swing out when the left door is opened and then reset when the doors are closed in the correct sequence. For proper operation, the left door should be closed first, followed by the right door, which allows the flap to return to its correct position without interference. If the right door is closed first, the flap may remain extended and appear to contact the opposite door, but this does not indicate a defect as long as it moves freely and resets properly when the correct closing order is used. If you ever notice sticking, resistance, or improper movement, we would be happy to assist further.
If you need support, you can reach us through live chat at Frigidaire.ca or call 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear you’re enjoying your refrigerator and that it is maintaining a consistent temperature. Regarding your concern with the door flap on model FRFG1723AV, what you’re experiencing is normal operation for this design. The center door flap (mullion) is intended to swing out when the left door is opened and then reset when the doors are closed in the correct sequence. For proper operation, the left door should be closed first, followed by the right door, which allows the flap to return to its correct position without interference. If the right door is closed first, the flap may remain extended and appear to contact the opposite door, but this does not indicate a defect as long as it moves freely and resets properly when the correct closing order is used. If you ever notice sticking, resistance, or improper movement, we would be happy to assist further.
If you need support, you can reach us through live chat at Frigidaire.ca or call 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Perfect simple fridge for a small space
on May 8, 2026
Posted by: Ldats
We bought this almost a year ago and we had a smaller area for a fridge. Fits perfectly and we love that it has no ice machine or any other fancy features (which tend to break). Works perfectly for us.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, May 11, 2026
Hi, Ldats! Thank you for sharing your experience—we’re so glad to hear the refrigerator fits your space perfectly and has been working reliably for you over the past year. It’s great that the simple design and lack of extra features are exactly what you were looking for, making it a dependable fit for your home.
We truly appreciate your feedback and are happy it continues to meet your expectations. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We truly appreciate your feedback and are happy it continues to meet your expectations. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it
on May 8, 2026
Posted by: Cowtowngooner
Excellent fridge, great features
Only lacking freezer light
Only lacking freezer light
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, May 11, 2026
Hi Cowtowngooner!
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re delighted to hear that you’re enjoying its performance and great features overall.
We also appreciate your feedback regarding the freezer lighting. We understand how helpful it can be to have full visibility throughout all compartments, and your comment is valuable as we continue to evaluate design improvements.
Should you ever have questions, need assistance, or want tips to get the most out of your refrigerator, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re delighted to hear that you’re enjoying its performance and great features overall.
We also appreciate your feedback regarding the freezer lighting. We understand how helpful it can be to have full visibility throughout all compartments, and your comment is valuable as we continue to evaluate design improvements.
Should you ever have questions, need assistance, or want tips to get the most out of your refrigerator, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Like the 2 doors and not bending down for fridge items.
on May 8, 2026
Posted by: The jude
Bought this 9 months ago runs nicely and easy to clean
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 11, 2026
Good day, Jude! Thank you for sharing your feedback! We’re glad to hear your Frigidaire appliance has been running smoothly and that you’re finding it easy to clean. It’s great to know it’s been meeting your expectations over the past several months.
We truly appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a great day! - Maico
We truly appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a great day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful appliance
on May 8, 2026
Posted by: Zina cole
Lots of space, comfortable and good quality.
I love the double doors.
I love the double doors.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 11, 2026
Hello Zina Cole, thank you for sharing your feedback! We’re glad to hear you’re enjoying the spacious design, comfort, and overall quality of your Frigidaire appliance. It’s also great to know you love the double doors feature. Those are designed to make access easier and more convenient while maximizing storage efficiency.
We appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a wonderful day! - Maico
We appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a wonderful day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the fit
on May 8, 2026
Posted by: Adi_Nat
We purchased our counter depth Frigidaire refrigerator 8 months ago and love the clean lines and that it doesn't stick out into the room. The interior layout is functional and the day to keep clean and organized
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 11, 2026
Good day, Adi_Nat! Thank you for sharing your experience with your Frigidaire counter-depth refrigerator. We’re delighted to hear that you’re enjoying its clean, streamlined design and that it fits so well within your space without protruding into the room. It’s also great to know the interior layout is working well for your needs and helping you keep everything organized and easy to maintain.
We truly appreciate your feedback and are happy to hear you’re satisfied with your purchase.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a wonderful day! - Maico
We truly appreciate your feedback and are happy to hear you’re satisfied with your purchase.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a wonderful day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the led lighting and digital control
on April 3, 2026
Posted by: Berne2026
Love this fridge and fridgedaire products all my appliances are of same.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, April 7, 2026
Hello Berne2026! Thank you so much for sharing your feedback — we’re thrilled to hear that you love your Frigidaire fridge and that your other Frigidaire appliances are serving you well, too! It’s wonderful to know our products are helping make your home comfortable and convenient.
If you ever need assistance or have questions, our team is available via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday through Friday, 8:30 am – 8 pm ET. We truly appreciate you choosing Frigidaire! — Reed
If you ever need assistance or have questions, our team is available via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday through Friday, 8:30 am – 8 pm ET. We truly appreciate you choosing Frigidaire! — Reed
Written by a customer while visiting frigidaire.ca