Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,426 Reviews)
Rating breakdown 7,426 reviews
5 Stars
5,635
4 Stars
1,500
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Awesomely Simplistic
on July 25, 2026
Posted by: Scooter6529
[This review was collected as part of a promotion.] We absolutely love the new Refrigerator, who knew how much simple means!! Our old Refrigerator, we got caught up on all the features, it's a Refrigerator!! All those fancy features means more complicated and more things to go wrong!! That's what happened, now here we are with our new Frigidaire Refrigerator! We couldn't be happier!! Now we don't have this giant Refrigerator taking up all the room in the Kitchen. This counter depth fridge is perfect, an Ice maker that actually works and no more finger prints to clean off stainless steel!! Thanks Frigidaire for perfection!! Keep up the good work 😊
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 29, 2026
Hi there. Thank you for sharing your wonderful feedback! We’re so happy to hear how much you’re enjoying your new Frigidaire refrigerator. It’s great to know that the counter-depth design, reliable ice maker, and fingerprint-resistant finish are helping make your kitchen more functional and easier to enjoy. We appreciate your thoughtful comments about the simplicity and convenience of your new appliance, and we’re delighted that it has been such a great fit for your home. Thank you for choosing Frigidaire, and we hope you continue loving your refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
on July 25, 2026
Posted by: Blairb
[This review was collected as part of a promotion.] This unit cools and freezes properly, but has a very loud and scary buzzing sound every 2-3 hours.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 27, 2026
Hi Blairb, thank you for taking the time to share your feedback. We're glad to hear that your refrigerator is cooling and freezing properly. We're sorry to learn about the loud buzzing noise you're experiencing every few hours, and we understand how concerning that can be.
Some intermittent buzzing noises can be normal during operation, such as when the compressor, condenser fan, or ice maker cycles on and off. We recommend ensuring the refrigerator is level, has the recommended clearance for proper ventilation, and is not in contact with surrounding cabinets or walls, as this can amplify normal operating sounds.
If the buzzing is unusually loud, occurs more frequently, or is accompanied by any cooling performance issues, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
Some intermittent buzzing noises can be normal during operation, such as when the compressor, condenser fan, or ice maker cycles on and off. We recommend ensuring the refrigerator is level, has the recommended clearance for proper ventilation, and is not in contact with surrounding cabinets or walls, as this can amplify normal operating sounds.
If the buzzing is unusually loud, occurs more frequently, or is accompanied by any cooling performance issues, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
30 year replacement
on July 25, 2026
Posted by: Texas Handyman
[This review was collected as part of a promotion.] Love the new ice box even though the ice maker is slow as hell 😂. It fit perfectly in our older home but really like the openness of the refrigerator part. Going from a side by side to this french door style took a few days getting used too. Even though both units were approximately the same size this unit feels bigger. The old Kenmore is still running just couldn’t find an OEM ice maker. Now I just need to find home for the old one. I hope this one will last for twenty years
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 28, 2026
Hi there. Thank you for sharing your detailed feedback! We're glad to hear your new Frigidaire refrigerator is a great fit for your home and that you’re enjoying the spacious, open design of the French door style. We understand that switching from a side-by-side refrigerator can take some adjustment, but we’re happy to hear you’re appreciating the added room and accessibility. We also appreciate your comments about the ice maker and will take your feedback into consideration. Thank you for choosing Frigidaire, and we hope your new refrigerator provides you with many years of reliable performance!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on July 25, 2026
Posted by: Van5
[This review was collected as part of a promotion.] Very nice fridge. Wish it was a tad bit bigger but my space was limited for the next size up. Wish it had the "deli" drawer but I just put a basket in it for all the cheeses etc. Freezer is roomy. Nice having multiple lights in the fridge, but no light in the freezer. Overall, very happy with my new fridge!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 27, 2026
Hi Van5, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your new Frigidaire Counter-Depth French Door Refrigerator. It's great to know that, despite your space limitations, it fits your kitchen well and that you're happy with the roomy freezer and the multiple interior lights. We also appreciate you sharing how you've customized the space with a basket for your cheeses and other deli items.
Thank you for sharing your suggestions regarding the deli drawer and freezer light. Customer feedback like yours helps us continue to improve our products.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for sharing your suggestions regarding the deli drawer and freezer light. Customer feedback like yours helps us continue to improve our products.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on July 25, 2026
Posted by: Great kitchen addition
[This review was collected as part of a promotion.] This frig is the perfect size to complement my kitchen. The shelving provides ample space for large, small and tall items. The ice maker takes up very little space and provides a great supply of smaller sized cubes perfect for glasses. The freezer storage is ample.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 27, 2026
Hi Great kitchen addition!
Thank you for taking the time to share your positive feedback about your Frigidaire refrigerator. We’re delighted to hear that your refrigerator is the perfect fit for your kitchen and that you are enjoying the flexible shelving, spacious storage, and convenient ice maker design.
We appreciate you choosing Frigidaire and sharing your experience with us. Your feedback encourages us to continue providing appliances that offer thoughtful features, convenience, and reliable performance for our customers.
If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your positive feedback about your Frigidaire refrigerator. We’re delighted to hear that your refrigerator is the perfect fit for your kitchen and that you are enjoying the flexible shelving, spacious storage, and convenient ice maker design.
We appreciate you choosing Frigidaire and sharing your experience with us. Your feedback encourages us to continue providing appliances that offer thoughtful features, convenience, and reliable performance for our customers.
If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 25, 2026
Posted by: Dokg
[This review was collected as part of a promotion.] Excellent fridge. Good lighting. Quality door bins. Counter depth size is great for smaller kitchen
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 27, 2026
Hi, Dokg! Thank you for your wonderful review! We're thrilled to hear you're enjoying your Frigidaire refrigerator. It's great to know the counter-depth design is a perfect fit for your kitchen and that you're pleased with the lighting and quality of the door bins. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for years to come. If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
2
Fix description of fridge
on July 24, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The product description says interior lighting but the freezer has no light. Annoying to use.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2026
Hi there, Cliffkwame120! Thank you for sharing your feedback. We understand how frustrating it can be when the product description creates an expectation that does not match your experience, especially when it comes to features that affect everyday use. We appreciate you bringing your concern about the freezer lighting to our attention and understand how having to use a freezer without interior lighting can be inconvenient.
Your feedback is important to us, and we will share your comments with the appropriate teams for review as we continue working to improve our product information and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Your feedback is important to us, and we will share your comments with the appropriate teams for review as we continue working to improve our product information and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent refrigerator
on July 24, 2026
Posted by: TopCoug
[This review was collected as part of a promotion.] Love the space in it. Crisper keeps produce fresh. Easy to adjust the temperatures, if needed.
Oh, and it looks great!!
Oh, and it looks great!!
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 27, 2026
Hi, TopCoug! Thank you for your wonderful review! We're thrilled to hear you're loving your Frigidaire refrigerator. It's great to know you're enjoying the spacious interior, that the crisper is keeping your produce fresh, and that adjusting the temperature is simple. We're also happy to hear you love its appearance! Thank you for choosing Frigidaire. If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com