Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,823 Reviews)
Rating breakdown 6,823 reviews
5 Stars
5,178
4 Stars
1,371
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Happy customer
on January 1, 2026
Posted by: Kansascitizen77
[This review was collected as part of a promotion.] Great modern design, good lighting and keeps food cold or frozen. Ice Maker can make ice fast too
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 5, 2026
Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the modern design, good lighting, and reliable cooling and freezing of your refrigerator. It’s great that the ice maker is also keeping up with your needs.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nee fridge
on January 2, 2026
Posted by: Kzamira
[This review was collected as part of a promotion.] So far so good. Ice maker works a treat. It’s slightly smaller than our last fridge, but still has plenty of storage space. Door storage is greater than anticipated.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 5, 2026
Thank you for your feedback, Kzamira! We’re happy to hear that everything is going well so far and that the ice maker is working great for you. It’s also wonderful to know that, despite being slightly smaller than your previous refrigerator, it still offers plenty of storage space and even exceeded your expectations with door storage.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
First Frigidaire
on January 2, 2026
Posted by: Edlie
[This review was collected as part of a promotion.] Very happy with this fridge. Everything in the fridge is cold (not frozen) and easy to see everything with the LED lights. Previous fridge had an issue freezing the eggs. Storage capacity is good. We are limited to a maximum 33” wide but I feel this has more interior space than previous units. Freezer makes nugget ice and has 2 drawers for food storage.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 5, 2026
Thank you for sharing your experience! We’re delighted to hear that your new refrigerator is keeping your food at the perfect temperature, providing easy visibility with LED lighting, and offering ample storage space despite your size constraints. It’s great to know that the freezer is working well, producing nugget ice, and providing convenient storage with its two drawers.
If you ever need assistance, have questions, or want tips to get the most out of your refrigerator, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your support and are thrilled that you’re enjoying your Frigidaire appliance! — Maria
If you ever need assistance, have questions, or want tips to get the most out of your refrigerator, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your support and are thrilled that you’re enjoying your Frigidaire appliance! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator!
on January 2, 2026
Posted by: Raw371
[This review was collected as part of a promotion.] I love it! Has a lot of room for its size!
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 5, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you love your refrigerator and that it offers plenty of room despite its compact size. It’s wonderful to know that it’s meeting your storage needs so well.
If you ever need assistance, have questions, or want tips to get the most out of your refrigerator, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your support and are delighted that you’re enjoying your Frigidaire appliance! — Maria
If you ever need assistance, have questions, or want tips to get the most out of your refrigerator, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your support and are delighted that you’re enjoying your Frigidaire appliance! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just right
on January 2, 2026
Posted by: Smetty
[This review was collected as part of a promotion.] The fridge works great and looks stylish fits into the limited space we have
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 5, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator fits perfectly into your space and is performing well. It’s great to know that both the style and functionality are meeting your needs. We appreciate your review! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new stainless steel fridge
on January 2, 2026
Posted by: Leahsdream
[This review was collected as part of a promotion.] We just bought a new house and a new fridge to go with it. Love the multiple drawers in the freezer and all the adjustable shelves in the doors. It's perfect for our new home and I highly recommend it to anyone looking for a new fridge. It fits our new space perfectly.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 5, 2026
Hi, Leahsdream! Congratulations on your new home! We’re so happy to hear your new stainless steel fridge is a perfect fit and that you’re enjoying all the adjustable shelves and freezer drawers. Thank you for recommending it—we love knowing our appliances are helping make your new house feel like home.
If you ever need assistance, you can reach us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Enjoy your new space and fridge!
–Rox
If you ever need assistance, you can reach us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Enjoy your new space and fridge!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on January 3, 2026
Posted by: Erikalemons89
[This review was collected as part of a promotion.] This refrigerator is very nice and has good storage. The only thing I think it’s missing is a drawer in the refrigerator to store shredded cheese and such. Other than that I love everything about it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 5, 2026
Hi Erika! Thank you for sharing your experience! We’re thrilled to hear that you love your Frigidaire refrigerator and are enjoying its storage and features.
We also appreciate your suggestion about adding a dedicated drawer for items like shredded cheese. Feedback like yours is valuable and has been shared with our product team for consideration in future designs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your suggestion about adding a dedicated drawer for items like shredded cheese. Feedback like yours is valuable and has been shared with our product team for consideration in future designs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 3, 2026
Posted by: Popsi
[This review was collected as part of a promotion.] So far I find its performance superb. I am really very happy I chose this brand.
Written by a customer while visiting frigidaire.com