Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,377 Reviews)
Rating breakdown 6,377 reviews
5 Stars
4,820
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Nice refrigerator for the price range
on December 31, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Refrigerators have really changed over the years, since my last 17 yr. old side-by-side. It's very clean with an open main area.
Response from frigidaire.comBy John, Online Outreach Specialist, January 2, 2026
Hello, Bobsousa4830. Thank you for taking the time to share your feedback with us. We truly appreciate your kind comments and are glad to hear that you’re enjoying the clean design and open main area of your Frigidaire refrigerator. It’s wonderful to know that the updates and improvements over the years have made a positive impression compared to your previous side-by-side.
If you ever need assistance or have any questions, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help!
Thank you for choosing Frigidaire.
Best regards,
John
If you ever need assistance or have any questions, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help!
Thank you for choosing Frigidaire.
Best regards,
John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good fridge
on December 31, 2025
Posted by: Marcs9784
[This review was collected as part of a promotion.] Works good, fairly quite, cold and doors operate flawlessly!
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 2, 2026
Hi, Marcs9784! We appreciate you sharing your review. It’s good to know that your refrigerator is performing as expected, from reliable cooling to smooth door operation. Feedback like yours is valuable to us. Should you ever need support or have questions, you can reach us through Live Chat at frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’ll be ready to assist. — Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 1, 2026
Posted by: Skinnymini
[This review was collected as part of a promotion.] I am very pleased with my new refrigerator
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 2, 2026
We’re happy to hear you’re enjoying your new refrigerator—thanks for sharing! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nee fridge
on January 2, 2026
Posted by: Kzamira
[This review was collected as part of a promotion.] So far so good. Ice maker works a treat. It’s slightly smaller than our last fridge, but still has plenty of storage space. Door storage is greater than anticipated.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 5, 2026
Thank you for your feedback, Kzamira! We’re happy to hear that everything is going well so far and that the ice maker is working great for you. It’s also wonderful to know that, despite being slightly smaller than your previous refrigerator, it still offers plenty of storage space and even exceeded your expectations with door storage.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just right
on January 2, 2026
Posted by: Smetty
[This review was collected as part of a promotion.] The fridge works great and looks stylish fits into the limited space we have
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 5, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator fits perfectly into your space and is performing well. It’s great to know that both the style and functionality are meeting your needs. We appreciate your review! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 3, 2026
Posted by: Popsi
[This review was collected as part of a promotion.] So far I find its performance superb. I am really very happy I chose this brand.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on January 3, 2026
Posted by: Timmy337
[This review was collected as part of a promotion.] I really like this new fridge. It’s not super huge it’s 17.6 but it’s a perfect size for my cabin. The French doors and bottom freezer drawer are perfect. Plus it’s super efficient I couldn’t believe how little electricity it uses. Thank you Frigidaire
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 6, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your new fridge is the perfect size for your cabin and that you’re enjoying the French doors and bottom freezer drawer. It’s great to know it’s super efficient and energy-saving as well. We appreciate your kind words and support of Frigidaire!
If you ever have questions or need assistance, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
If you ever have questions or need assistance, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Counter Depth Refrigerator
on January 3, 2026
Posted by: IKE99
[This review was collected as part of a promotion.] Very limited choices with our kitchen spacing. Appliance store recommended this model and very happy with it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 6, 2026
Hi there! Thank you for sharing your experience with your new refrigerator. We’re glad to hear that it was a great fit for your kitchen space and that you’re very happy with it.
Feedback like yours is always encouraging and helps us understand how our appliances are meeting the needs of our customers. We truly appreciate your support and for choosing Frigidaire.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Feedback like yours is always encouraging and helps us understand how our appliances are meeting the needs of our customers. We truly appreciate your support and for choosing Frigidaire.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com